Blog

June 5, 2023

Beyond the Bottom Line: Prioritizing Employee Satisfaction with Health Insurance Benefits

Organizations concerned about attracting high-value employees should prioritize employee satisfaction with health insurance benefits.

May 22, 2023

Track the Efficacy of Your Wellness Plan Over Time

A successful wellness plan should involve extensive research and planning, a commitment from management, and employee buy-in and participation.

May 21, 2023

The Benefits of Change: Lowering Healthcare Costs Through Plan Redesign

Implementing a plan redesign can help organizations lower healthcare costs and ensure that employees have access to affordable benefits.

May 21, 2023

The Impact of Employee Care and Human-Centric Work Environments

Learn more about the impact of employee care and human-centric work environments in the modern workplace.

May 1, 2023

How Outlier Insurance Plan Renewals Are Changing The Healthcare Industry

If your company is feeling pressure from rising coverage costs turn to an experienced broker who can help negotiate with underwriters and recommend viable solutions.

April 21, 2023

DOL Increases 2023 Penalty For Health And Welfare Benefit Plan Violations

Read on to learn more about potential penalties and how to stay up-to-date with DOL changes for health and welfare benefits.

April 17, 2023

Outlier Insurance Plan Renewals Are No Longer Outliers

Learn about the current state of healthcare expenditures in the US, where spending rose by 9.7% to $4.1 trillion in 2020, according to AMA.

March 27, 2023

What To Know About The Employee Benefits Law Changes That Are Affecting Federal Spending

Check out what every organization should know about the employee benefits law changes that are affecting federal spending.

March 13, 2023

Managing PBM Prescription Price Increases With Customized Health Plans

Moving to a customized health plan can help employees with better transparency and rates to manage PBM price increases.

Briar Schwartz

05:38 10 Apr 25

Working with the team at New City Insurance was a great experience, couldn’t recommend it enough. Being completely new to the insurance world, both Clayton and Eric were thoughtful and kind, and most importantly patient with my many questions. All in all 5/5 stars. Thank you New City!

Iris deBruin

03:24 10 Apr 25

The team at New City was incredible. Clayton walked me through every step, made everything easy to understand, and was always there when I had questions. I felt supported the whole way through—can’t recommend them enough!

Lea R

22:46 09 Apr 25

New City was outstanding from start to finish. Incredibly professional, responsive, and genuinely caring. They made everything easy to understand and completely stress-free. Couldn’t recommend them more!

Brooks Chiongbian

21:21 07 Apr 25

I ran into an issue with our carrier and Nick got right to the bottom of things. He and his team were incredibly responsive and helpful, making what could have been a frustrating situation so much easier to handle. They really went above and beyond to make sure everything was resolved quickly and smoothly. I’m super grateful for their support and highly recommend New City Insurance to anyone looking for a team that truly cares about their clients!

Elizabeth Teposte

23:35 02 Apr 25

My Experience with New City has been amazing. Team Eric has been great, especially Nicholas Rebis their follow up time is a 10/10. I'm currently helping an employee out with her questions and have been running to Nicholas, before I say bye to our team member, letting her know I will follow up as soon as I hear something, I see his response. Thank you to the team for making it easier for me to assist our employees during difficult times.

Chelsea Antczak

17:54 02 Apr 25

New City Insurance is an outstanding company that genuinely prioritizes its clients. They are professional, highly knowledgeable, and always delivers the best solutions. I highly recommend them to anyone seeking a trusted insurance advisor who truly has your back.

Stephanie Gillon

19:16 22 Mar 25

I'm here to tell the world to look no further in your insurance search! Seriously, this company is it. I am beyond impressed with the skill set of this team. They are extremely motivated and dedicated to helping their clients and offer top-tier service. I was treated with such care and professionalism throughout our entire interaction together. Thank you, Eric and team, for being so thorough, kind, and efficient while helping me find the lowest prices possible!

Roshaun LaForce

23:06 20 Mar 25

New City Insurance has such a great team. They genuinely care about their clients and make the whole process easy!

Alec Remington

00:54 20 Mar 25

A great team of hard workers. My experience with them has been nothing but positive. Highly recommended.

Morgan Ostrander

16:00 19 Mar 25

Great team to work with! They lowered our costs and have provided excellent service.

Zach Baker

15:19 19 Mar 25

Eric and the team at New City Insurance are truly top-notch. It’s clear they genuinely care about their clients and work hard to provide the best service possible. Their integrity and dedication really set them apart. Highly recommend!

Momo Furusho

13:24 19 Mar 25

New City is run by not just a competent team, but people who genuinely care about providing the best service possible. Eric Calciano is a gem!

Allie B

19:34 04 Feb 25

Excellent service and support from start to finish! The NCI team is professional, responsive and truly cares about their customers.

Deana Hartland

16:04 14 Jan 25

These guys are great and definitely go above and beyond. We were overcharged for a surgery that my husband had in Aug 2024 due to the contract that they had with our health insurance. It was very difficult trying to work and deal with trying to get this refund back from the surgical hospital we went to. A lot of playing phone tag with them. My husbands HR team got "Nicholas" involved and OMG.....he just handled everything. He stayed in constant contact with me via email on every step of the way. Eventually he was able to get this money refunded that was $997. He has been on top of it from day one. I must say he took all of the stress off of me dealing with this situation during my working hours and went ABOVE AND BEYOND the call of duty. I am so happy they got involved and relived me from dealing with this and the stress it would've caused me. You will be very blessed working with a company such as this. Keep doing what your doing!

Justin Hoffman

02:52 17 Oct 24

Always quick to respond. This team is up early and late.

Roger

16:30 30 Aug 24

Eric Calciano, is as sharp and knowledgeable about health benefits and insurance, as anyone I've ever come across. If you need any kind of benefits analysis I highly recommend him and his firm. He is easy to work with and highly professional.

Timothy Burke

04:02 30 Aug 24

I don't leave reviews often, but this one is well deserved and overdue. Clayton provided services to my company prior to his move into the insurance world a few years ago. Always being incredibly impressed with his talent and strong communication skills, I decided to switch our insurance broker and give New City a shot. That turned out to be a great move.The first year, Clayton actually jumped on a plane and flew from Oregon to California just to be onsite and administer open enrollment for my 45 employees. Clayton, Eric, Jeff, Brendan, and the entire team have been a pleasure to work with over the years. The communication, response time, and insurance knowledge is second to none in my opinion. A legitimate 10/10. They are great listeners and strive to really understand the needs of their customers.I'm very selective about giving referrals and making recommendations, but New City has never disappointed. If you are reading these reviews to help make your decision on selecting an insurance broker, this team is 100% a solid option. And if you don't believe me, just look at the other reviews.

Megan Ketter

19:48 28 Aug 24

Excellent customer service. Brendan and team are professional, timely, and so appreciated when navigating this complicated insurance world. Very thankfully for them! Highly recommended.

Ailene Chow

23:15 26 Sep 23

We have been working with New City Insurance since 2019 at the start of our company and has not look back since. They are responsive and proactive when it comes to advise and also market analysis on what's there in the marketplace. Unfortunately insurance benefits costs has been increasing yearly with differences in the percentage of increase . The New City folks reaches out months before the impending increase takes places and help relook into options or recommendations that they see fit. We were a company of 2 to now 7 permanent staff . While we are small , this company still takes care of us well.

Carol Zhang

04:29 06 Mar 22

As a rapidly expanding national media organization, the employee benefits strategy and administration that New City has provided us during our growth has been invaluable. They have been proactive about informing us of the different benefit strategies available to us as we grow as well as managing the additional compliance laws and reporting requirements at each stage of our growth.

Claudia Villalobos

20:14 03 Mar 22

New City Insurance made navigating through all the health insurances super EASY. Their documents are highly informative, professional, and easy to work with. Thank you for making the process of choosing a health plan so simple. You guys are THE BEST!

Philippe Salas

17:02 22 Feb 22

I never expected to have a good time talking to an insurance salesman, but let me tell you Brendan was quite the treat. He was very helpful explaining the options and has a wonderful sense of humor. I hope to speak with him every time I call.

Jennifer Polito

17:15 09 Feb 22

Super easy enrollment process. Fast and friendly customer service. If you are looking for an insurance company that is there for you every step of the way I highly recommend New City Insurance.

Rocky Salas

23:46 07 Jan 22

So friendly, I hope to speak to him again in all my future insurance needs.

23:38 07 Jan 22

So friendly and soft spoken. I hope to speak to him again in all my future insurance needs.

Jose Brena

13:20 06 Jan 22

Eric Calciano has been extremely helpful in finding and selecting the right insurance coverage for our company. With many options out there Eric assisted us on getting a low cost provider saving more than 20% than from our competitors and providing excellent coverage for our employees.

Anastasia Beaverhousen

17:05 28 Dec 21

Signing up for insurance was quick and easy. Felicity Sundsboe

SFCC

22:08 29 Nov 21

Jeff Stoltey and his team provide excellent customer service. Jeff has always provided my company SFCC with straightforward options. I went to a larger insurance company only to RUN BACK to Jeff at New City Insurance. I recommend them to anyone needing insurance without hesitation.

Kevin Luby

19:13 22 Oct 21

Quick, easy & informative. We were able to secure quality insurance for our small business on a tight deadline. Thanks for the help New City.

Theresa Ruybol

19:30 01 Jul 21

Eric was so great with us. He was very patient and kind as we are a newer smaller organization who is growing rapidly. With that said, we had made our inquiry, he had great rapid response and mostly had to wait on me. Any request that we made and/or questions we had, he was great answering and helping us understand. Then when we were ready for all documents and to move forward, Brendan helped with getting that together and the two of them worked their magic on New City's end to notify me of what was needed, assist me in that process and confirming that all was complete and approved for the coverage. I just want to say thank you all again so much, as insurance has always been confusing to me, and you all made that process go a lot smoother.Thank you

Andrea Ordendorff

21:06 07 May 21

I've been working with both Clayton and Brendan for well over a year. As the purchase of our dental practice was delayed well over 14 months they both patiently supported me and continued to make themselves available. When we were officially ready to sign up they made the whole process seamless and super easy. This team is highly knowledgeable, professional, supportive, and efficient! I can't thank them enough for everything they've done.

T W

22:32 30 Aug 20

I love New City Insurance. I never had a good experience dealing with insurance brokers until I started working with Brendan. He’s awesome! He is patient with me and takes the time to answer all my questions. I’m very grateful for all his help and hard work!

Mary Jane Deyette

00:57 11 May 20

Jeff Stoltey is so awesome...even thru my company had only two employees, he took the time each year to research and find the best plan for us. The only reason I am leaving New City Insurance is because we no longer have any employees. Thank you Jeff

Alma Ortiz

22:25 23 Feb 20

Brendan was awesome! I couldn't figure out how to pick my plan and he returned my call on a weekend to help me. Outstansing service!

jessica kavanagh

19:53 13 Feb 20

Brendan was so helpful I definitely recommend him if you’re in need of good help and getting it done promptly. Thankyou so much again.

Tricia DeYoung

19:49 13 Feb 20

I was very thankful I inquired about this info. with Brendan. He was very helpful so I understand the benefits available much better now. Thank you Brendan.

B Bayer

17:43 24 Sep 19

NCI handled almost everything from start to finish. Clayton and Brendan made the plans easy to understand and walked me through the application process. They got me my ID numbers before my cards arrived so that I could keep an appointment I had already scheduled. My last broker wouldn't have done that. 5 stars!

Jessica Lehr

03:36 07 Jun 19

Our staff was interested in a health plan, but we didn't know how beneficial a solid employee benefits package would be for our business to expand. We'd lose prospective employees because they had more options for their medical insurance which was sometimes more valuable than more pay. The New City team was amazing and gave us as many affordable options as possible so that everyone had their needs met.

Mike McClay

19:36 03 May 19

My employer uses New City as their insurance broker, and I'm always amazed when I call in for assistance by how knowledgeable and attentive their staff is with my requests. Their online benefits platform makes selecting insurance plans pretty darn easy. I would highly recommend their services.