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Largest Health Insurance Cost Increase in Decades Increases Financial Stress on Workforce

November 13, 2023, by New City Insurance

employee leaving office during in the eveningHealth insurance is one of the most sought-after benefits that employees look for when considering an organization’s compensation package. A recent poll published by the U.S. Chamber of Commerce revealed that 96% of employees view their health insurance as “extremely important” (83%) or “very important” (13%).

While employee-sponsored insurance premiums have continued to outpace wage growth and risen above the inflation rate, employers are expected to encounter the largest health insurance cost increase in decades. This increase is anticipated to cause significant financial stress on employers and employees nationwide.

Experiencing the Highest Health Insurance Cost Increase in Recent Decades

Major benefits firms Willis Tower Watson (WTW) and Mercer recently provided new survey results to The Wall Street Journal that showed the steep climbing of health insurance costs for businesses and their workers.

The survey revealed that the costs for employer health insurance coverage were expected to surge around 6.5% in 2024. WTW projects that this increase will be the largest in over a decade.
Such a major surge in the healthcare industry could potentially add to the price of employer-sponsored health plans.

According to a 2022 survey published by the Kaiser Family Foundation, annual family premiums for employer-sponsored health plans already cost approximately $22,463, with an employee contribution of about $6,106.

Employer-Sponsored Health Plans Expecting to Rise

With the cost of employer-sponsored health insurance expected to rise in the upcoming year, many employers are concerned about its effects on their budgets and the finances of their employees’ families.

The WTW and Mercer survey reported that employer plans already average over $14,600 a year per employee, and a large increase could put even more financial stress on employers and employees who rely on these benefits.

With disrupting cost increases on the horizon, organizations must work to reshape their current strategies and seize every opportunity to cut costs in certain areas while making investments where it counts.

How American Businesses are Coping with Health Insurance Increases

With health insurance rising, businesses of all sizes struggle to manage the impact on their bottom lines. Many organizations seek ways to offset these rising healthcare costs by implementing creativity into financial strategies.

A common strategy that many businesses have adopted is a short-term tactic that involves shifting more of the financial burden to employees. Introducing higher health insurance premiums or employee cost-sharing helps reduce costs for employers. Still, it is not usually well received among workers.

There are several options for employee cost-sharing, such as increasing employee costs for using non-network providers, enforcing higher deductibles and out-of-pocket minimums, or increasing employee costs for using brand-name prescription drugs instead of their generic counterparts.

The Unexpected Consequences of Recent Health Insurance Cost Hikes

Unreasonable health insurance increases have led to several unexpected consequences. Among the most affected by these changes are employees, who have a 1.6% less chance of being employed with every 10% health insurance increase, according to the National Bureau of Economic Research (NBER).

Low-wage workers are especially vulnerable to increases in health insurance as their tight budget limits how much additional funding can be allocated toward rising healthcare premiums.
Some of the most substantial unexpected consequences of recent health insurance cost hikes include:

Heavier Strain on Hospital Costs

There are many contributors to rising health insurance costs across the U.S., from the aging population and chronic disease prevalence to rising drug prices and administrative costs. However, an unexpected contributor to faster health insurance cost growth is higher labor costs in hospitals, in addition to an increased demand for new and costly obesity and diabetes drugs.

According to the U.S. Centers for Medicare and Medicaid Services (CMS), U.S. healthcare spending can be divided into several main categories, with hospital care topping the list. Hospital care represents 31% of healthcare spending, followed by physician services at 20%, prescription drugs at 10%, and other personal healthcare costs at 5%.

More Expensive Drug Treatments

Rising prescription drug costs are also an unwanted consequence of rising health insurance costs. A report published by the Assistant Secretary for Planning and Evaluation (ASPE) found that 1,216 drugs saw a faster-than-inflation increase between 2021 and 2022, resulting in an average surge of 31.6% for that group of drugs.

There has long been controversy regarding the steep prices of drug treatments, with many calling the cost of prescription drugs unreasonable. Affordability has become even more difficult for individuals taking multiple prescription medications at once, causing some patients to skip doses or forgo their medications altogether to save money.

Trends to Watch for in 2024 Open Enrollment

Changes are anticipated during the 2024 open enrollment period as healthcare cost increases put a financial burden on both employers and employees.

While benefit plans are never static, the upcoming jump in health insurance costs in the new year will require extensive pre-planning by human resources (HR) departments to ensure that employees are aware of cost increases and that organizations are prepared to take on an increased share of healthcare expenses.

Some of the biggest health insurance cost trends to watch out for in 2024 open enrollment include:

Workers Paying More Out of Pocket

With premiums rising at an unprecedented rate, many employees face greater cost-sharing, leaving many underinsured or uninsured. With the 2024 open enrollment period arriving soon, many workers will begin learning about their workplace health insurance coverage options.

Employees will likely be forced to pay more out of their paychecks to cover these increases in healthcare costs. According to findings from the Commonwealth Fund Biennial Health Insurance Survey, 46% of respondents said that they have delayed or skipped care due to cost, and 42% reported that they have experienced problems paying current medical bills or paying off past medical debt.

The survey also showed that out-of-pocket costs for employees over the past 12 months, excluding premiums, equaled 10% or more of a worker’s household income.

Employers are Also Expected to Pay More

Although some employers are shifting the cost of rising healthcare costs to employees, others are helping employees offset these increases by limiting their out-of-pocket costs.

Many employers are expected to take on the bulk of this health insurance increase in the next year, partially due to ongoing labor shortages in many sectors that have forced employers to take additional steps to attract and retain talent.

To help reduce their share of the costs, many employers will be implementing new strategies, such as:

  • Encouraging workers 65 and older to enroll in Medicare
  • female mentor leader coach teaching employees group analyzing online project explaining business strategy speaking training diverse corporate team with laptop using computer at office meetingIncreasing deductibles
  • Choosing managed care
  • Limiting coverage for employees
  • Offering wellness programs
  • Switching to self-insurance
  • Considering alternative plan designs, such as a high-deductible plan combined with a health savings account (HSA).

Navigate the Challenges of Health Insurance Cost Increase with Consulting from New City

With health insurance premiums expected to surge in 2024, employers must start to prepare now to better control the financial burden this increase will have on their business and workforce. New City Insurance has helped countless organizations restructure their employee benefits to overcome the challenges of health insurance cost increases.

To learn more or to schedule a consultation with a New City consultant, contact us today at 888.210.2765.

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New City Insurance
New City Insurance
5.0
Briar Schwartz
Briar Schwartz
05:38 10 Apr 25
Working with the team at New City Insurance was a great experience, couldn’t recommend it enough. Being completely new to the insurance world, both Clayton and Eric were thoughtful and kind, and most importantly patient with my many questions. All in all 5/5 stars. Thank you New City!
Iris deBruin
Iris deBruin
03:24 10 Apr 25
The team at New City was incredible. Clayton walked me through every step, made everything easy to understand, and was always there when I had questions. I felt supported the whole way through—can’t recommend them enough!
Lea R
Lea R
22:46 09 Apr 25
New City was outstanding from start to finish. Incredibly professional, responsive, and genuinely caring. They made everything easy to understand and completely stress-free. Couldn’t recommend them more!
Brooks Chiongbian
Brooks Chiongbian
21:21 07 Apr 25
I ran into an issue with our carrier and Nick got right to the bottom of things. He and his team were incredibly responsive and helpful, making what could have been a frustrating situation so much easier to handle. They really went above and beyond to make sure everything was resolved quickly and smoothly. I’m super grateful for their support and highly recommend New City Insurance to anyone looking for a team that truly cares about their clients!
Elizabeth Teposte
Elizabeth Teposte
23:35 02 Apr 25
My Experience with New City has been amazing. Team Eric has been great, especially Nicholas Rebis their follow up time is a 10/10. I'm currently helping an employee out with her questions and have been running to Nicholas, before I say bye to our team member, letting her know I will follow up as soon as I hear something, I see his response. Thank you to the team for making it easier for me to assist our employees during difficult times.
Chelsea Antczak
Chelsea Antczak
17:54 02 Apr 25
New City Insurance is an outstanding company that genuinely prioritizes its clients. They are professional, highly knowledgeable, and always delivers the best solutions. I highly recommend them to anyone seeking a trusted insurance advisor who truly has your back.
Stephanie Gillon
Stephanie Gillon
19:16 22 Mar 25
I'm here to tell the world to look no further in your insurance search! Seriously, this company is it. I am beyond impressed with the skill set of this team. They are extremely motivated and dedicated to helping their clients and offer top-tier service. I was treated with such care and professionalism throughout our entire interaction together. Thank you, Eric and team, for being so thorough, kind, and efficient while helping me find the lowest prices possible!
Roshaun LaForce
Roshaun LaForce
23:06 20 Mar 25
New City Insurance has such a great team. They genuinely care about their clients and make the whole process easy!
Alec Remington
Alec Remington
00:54 20 Mar 25
A great team of hard workers. My experience with them has been nothing but positive. Highly recommended.
Morgan Ostrander
Morgan Ostrander
16:00 19 Mar 25
Great team to work with! They lowered our costs and have provided excellent service.
Zach Baker
Zach Baker
15:19 19 Mar 25
Eric and the team at New City Insurance are truly top-notch. It’s clear they genuinely care about their clients and work hard to provide the best service possible. Their integrity and dedication really set them apart. Highly recommend!
Momo Furusho
Momo Furusho
13:24 19 Mar 25
New City is run by not just a competent team, but people who genuinely care about providing the best service possible. Eric Calciano is a gem!
Allie B
Allie B
19:34 04 Feb 25
Excellent service and support from start to finish! The NCI team is professional, responsive and truly cares about their customers.
Deana Hartland
Deana Hartland
16:04 14 Jan 25
These guys are great and definitely go above and beyond. We were overcharged for a surgery that my husband had in Aug 2024 due to the contract that they had with our health insurance. It was very difficult trying to work and deal with trying to get this refund back from the surgical hospital we went to. A lot of playing phone tag with them. My husbands HR team got "Nicholas" involved and OMG.....he just handled everything. He stayed in constant contact with me via email on every step of the way. Eventually he was able to get this money refunded that was $997. He has been on top of it from day one. I must say he took all of the stress off of me dealing with this situation during my working hours and went ABOVE AND BEYOND the call of duty. I am so happy they got involved and relived me from dealing with this and the stress it would've caused me. You will be very blessed working with a company such as this. Keep doing what your doing!
Justin Hoffman
Justin Hoffman
02:52 17 Oct 24
Always quick to respond. This team is up early and late.
Roger
Roger
16:30 30 Aug 24
Eric Calciano, is as sharp and knowledgeable about health benefits and insurance, as anyone I've ever come across. If you need any kind of benefits analysis I highly recommend him and his firm. He is easy to work with and highly professional.
Timothy Burke
Timothy Burke
04:02 30 Aug 24
I don't leave reviews often, but this one is well deserved and overdue. Clayton provided services to my company prior to his move into the insurance world a few years ago. Always being incredibly impressed with his talent and strong communication skills, I decided to switch our insurance broker and give New City a shot. That turned out to be a great move.The first year, Clayton actually jumped on a plane and flew from Oregon to California just to be onsite and administer open enrollment for my 45 employees. Clayton, Eric, Jeff, Brendan, and the entire team have been a pleasure to work with over the years. The communication, response time, and insurance knowledge is second to none in my opinion. A legitimate 10/10. They are great listeners and strive to really understand the needs of their customers.I'm very selective about giving referrals and making recommendations, but New City has never disappointed. If you are reading these reviews to help make your decision on selecting an insurance broker, this team is 100% a solid option. And if you don't believe me, just look at the other reviews.
Megan Ketter
Megan Ketter
19:48 28 Aug 24
Excellent customer service. Brendan and team are professional, timely, and so appreciated when navigating this complicated insurance world. Very thankfully for them! Highly recommended.
Ailene Chow
Ailene Chow
23:15 26 Sep 23
We have been working with New City Insurance since 2019 at the start of our company and has not look back since. They are responsive and proactive when it comes to advise and also market analysis on what's there in the marketplace. Unfortunately insurance benefits costs has been increasing yearly with differences in the percentage of increase . The New City folks reaches out months before the impending increase takes places and help relook into options or recommendations that they see fit. We were a company of 2 to now 7 permanent staff . While we are small , this company still takes care of us well.
Carol Zhang
Carol Zhang
04:29 06 Mar 22
As a rapidly expanding national media organization, the employee benefits strategy and administration that New City has provided us during our growth has been invaluable. They have been proactive about informing us of the different benefit strategies available to us as we grow as well as managing the additional compliance laws and reporting requirements at each stage of our growth.
Claudia Villalobos
Claudia Villalobos
20:14 03 Mar 22
New City Insurance made navigating through all the health insurances super EASY. Their documents are highly informative, professional, and easy to work with. Thank you for making the process of choosing a health plan so simple. You guys are THE BEST!
Philippe Salas
Philippe Salas
17:02 22 Feb 22
I never expected to have a good time talking to an insurance salesman, but let me tell you Brendan was quite the treat. He was very helpful explaining the options and has a wonderful sense of humor. I hope to speak with him every time I call.
Jennifer Polito
Jennifer Polito
17:15 09 Feb 22
Super easy enrollment process. Fast and friendly customer service. If you are looking for an insurance company that is there for you every step of the way I highly recommend New City Insurance.
Rocky Salas
Rocky Salas
23:46 07 Jan 22
So friendly, I hope to speak to him again in all my future insurance needs.
Rocky Salas
Rocky Salas
23:38 07 Jan 22
So friendly and soft spoken. I hope to speak to him again in all my future insurance needs.
Jose Brena
Jose Brena
13:20 06 Jan 22
Eric Calciano has been extremely helpful in finding and selecting the right insurance coverage for our company. With many options out there Eric assisted us on getting a low cost provider saving more than 20% than from our competitors and providing excellent coverage for our employees.
Anastasia Beaverhousen
Anastasia Beaverhousen
17:05 28 Dec 21
Signing up for insurance was quick and easy. Felicity Sundsboe
SFCC
SFCC
22:08 29 Nov 21
Jeff Stoltey and his team provide excellent customer service. Jeff has always provided my company SFCC with straightforward options. I went to a larger insurance company only to RUN BACK to Jeff at New City Insurance. I recommend them to anyone needing insurance without hesitation.
Kevin Luby
Kevin Luby
19:13 22 Oct 21
Quick, easy & informative. We were able to secure quality insurance for our small business on a tight deadline. Thanks for the help New City.
Theresa Ruybol
Theresa Ruybol
19:30 01 Jul 21
Eric was so great with us. He was very patient and kind as we are a newer smaller organization who is growing rapidly. With that said, we had made our inquiry, he had great rapid response and mostly had to wait on me. Any request that we made and/or questions we had, he was great answering and helping us understand. Then when we were ready for all documents and to move forward, Brendan helped with getting that together and the two of them worked their magic on New City's end to notify me of what was needed, assist me in that process and confirming that all was complete and approved for the coverage. I just want to say thank you all again so much, as insurance has always been confusing to me, and you all made that process go a lot smoother.Thank you
Andrea Ordendorff
Andrea Ordendorff
21:06 07 May 21
I've been working with both Clayton and Brendan for well over a year. As the purchase of our dental practice was delayed well over 14 months they both patiently supported me and continued to make themselves available. When we were officially ready to sign up they made the whole process seamless and super easy. This team is highly knowledgeable, professional, supportive, and efficient! I can't thank them enough for everything they've done.
T W
T W
22:32 30 Aug 20
I love New City Insurance. I never had a good experience dealing with insurance brokers until I started working with Brendan. He’s awesome! He is patient with me and takes the time to answer all my questions. I’m very grateful for all his help and hard work!
Mary Jane Deyette
Mary Jane Deyette
00:57 11 May 20
Jeff Stoltey is so awesome...even thru my company had only two employees, he took the time each year to research and find the best plan for us. The only reason I am leaving New City Insurance is because we no longer have any employees. Thank you Jeff
Alma Ortiz
Alma Ortiz
22:25 23 Feb 20
Brendan was awesome! I couldn't figure out how to pick my plan and he returned my call on a weekend to help me. Outstansing service!
jessica kavanagh
jessica kavanagh
19:53 13 Feb 20
Brendan was so helpful I definitely recommend him if you’re in need of good help and getting it done promptly. Thankyou so much again.
Tricia DeYoung
Tricia DeYoung
19:49 13 Feb 20
I was very thankful I inquired about this info. with Brendan. He was very helpful so I understand the benefits available much better now. Thank you Brendan.
B Bayer
B Bayer
17:43 24 Sep 19
NCI handled almost everything from start to finish. Clayton and Brendan made the plans easy to understand and walked me through the application process. They got me my ID numbers before my cards arrived so that I could keep an appointment I had already scheduled. My last broker wouldn't have done that. 5 stars!
Jessica Lehr
Jessica Lehr
03:36 07 Jun 19
Our staff was interested in a health plan, but we didn't know how beneficial a solid employee benefits package would be for our business to expand. We'd lose prospective employees because they had more options for their medical insurance which was sometimes more valuable than more pay. The New City team was amazing and gave us as many affordable options as possible so that everyone had their needs met.
Mike McClay
Mike McClay
19:36 03 May 19
My employer uses New City as their insurance broker, and I'm always amazed when I call in for assistance by how knowledgeable and attentive their staff is with my requests. Their online benefits platform makes selecting insurance plans pretty darn easy. I would highly recommend their services.
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