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Healthcare Benefits Price Transparency Gives Employers the Advantage

December 4, 2023, by New City Insurance

side view of young busy employees working on computers while sitting at desk in modern open spaceEmployers often look to price transparency to help improve coverage and contain costs. With employee medical claims and insurance premiums at an all-time high, many employers are going into negotiations compelled to rein in health care expenses.

The recent price transparency rule and ongoing industry scrutiny give employers the push they need to access better healthcare deals. Many use this data in their discussions with pharmacy benefit managers (PBMs) and insurers to better control costs and secure reliable, comprehensive healthcare coverage for their workers.

Employers are Facing Challenges in Finding Affordable Healthcare Benefits

Mercer reports that employers face the largest annual increase in healthcare costs in over a decade. This cost growth of 5.4% suggests that labor shortages in the healthcare industry and high inflation in 2022 have driven healthcare costs to climb even higher.

In addition to increasing overall costs for organizations, rising premiums also put financial strain on employees. Findings from the Commonwealth Fund 2023 Health Care Affordability Survey revealed that 43% of employees with employer health coverage found it very or somewhat difficult to afford their healthcare.

Empowering Employers with Data Transparency

Today, many businesses face challenges that make delivering in-demand health and wellness benefits more difficult. However, the rollout of various transparency laws over the last few years has given employers the leverage they need to make more informed decisions when purchasing health plans.

With access to greater transparency, employers are leveraging their ability to identify variance in billed charges, negotiated rates, and permissible amounts between payers and healthcare facilities. Transparency data also gives employers valuable insights that help them choose health plans that offer an appropriate balance of coverage and cost.

The Growing Demand for Better Healthcare Deals

Healthcare benefits price transparency is setting the stage for lasting change. As one of the largest purchasers of healthcare in the U.S., employers are at an advantage when it comes to negotiating healthcare deals.

Employers recognize that they have a fiduciary responsibility to their employees and how their decisions impact their workers’ finances. To fight back against skyrocketing healthcare costs, many employers hold the industry accountable and work with employee benefits consultants to broker new healthcare deals.

Taking a Closer Look at PBM Contracts

Many employers are examining PBM contracts more closely as part of their drive to use price transparency to negotiate better healthcare deals. Several groups, including the National Alliance of Healthcare Purchaser Coalitions and the Purchaser Business Group on Health, have provided information on contracting standards they encourage employers to demand during negotiations with PBMs.

While it is a gradual process, changes have been made to cut healthcare costs. When more focus is put on how rebates are shared or how drugs are listed on formularies, companies are able to reduce drug costs.

The Urgent Need for Cost Control

drugs cost rising conceptThe U.S. has one of the highest healthcare costs in the world. Although the COVID-19 pandemic exacerbated this rising healthcare cost pattern, this problem existed long before COVID-19 began. However, it was not until price transparency laws were passed in the last couple of years that employers discovered how big of a problem it is.

Two out of three U.S. employers plan to prioritize controlling increasing healthcare benefit costs over the next three years, according to a recent Willis Towers Watson (WTW) survey. Faced with the reality of even higher healthcare costs in the future, many employers are exploring alternative ways to provide employees with the coverage they need.

The Rise of Self-Insured Plans

Approximately two-thirds of the employer health insurance market is in self-insured plans, according to a report published by the Kaiser Family Foundation (KFF). These plans are most common among larger companies that choose to directly collect premiums from enrollees and accept the responsibility of paying the medical claims of covered employees and dependents.

Self-insured healthcare plans empower employers to control their employees’ healthcare by assuming claims risks themselves instead of paying fixed premiums to an insurance company.

Transparency Rules Benefit Self-Insured Employers

Many self-insured employers are finding that they too benefit from transparency rules. With the ability to closely analyze negotiated rates between insurers and providers, self-insured employers can reevaluate their own pricing.

Previously, self-insured employers were forced to lean on health plans to manage their benefits pricing, claims, and provider networks. With price transparency, they can stay better informed of actual prices, which may incentivize them to look at direct-to-provider contracts.

Challenges in Current Arrangements

While self-insurance does allow employers to save money by eliminating state insurance premium tax costs, this type of health plan has drawbacks. With the rollout of federal price transparency rules, many employers realize that their self-insured arrangements are not working in their favor.

Some employers have discovered that many health insurance carriers have privately negotiated more favorable prices with health systems for their own Medicare Advantage health plans and substandard prices for their self-insured business customers.

The Role of Medicare Advantage

Medicare Advantage Plans, also referred to as “MA Plans” or “Part C,” are health plans approved by Medicare and offered by private companies. Health insurers can receive more attractive prices from hospitals for patients covered by Medicare Advantage as this decision comes with a promise to bring self-insured employers along at a higher rate.

However, due to varying benefit offerings and provider networks, it can be difficult to accurately compare Medicare Advantage plans with plans in the commercial market.

What Is the Medicare Advantage?

Medicare Advantage is a type of “bundled” plan and an alternative to Original Medicare. These plans must provide patients with the same benefits as Medicare Part A and Medicare Part B, which cover hospitalization and doctor’s visits, respectively.

Eligible employees who take advantage of Medicare Advantage can benefit from plans with zero to low monthly premium costs, manageable co-pays, and no deductibles. Coverage typically includes other perks at no additional cost, such as dental services, prescription drugs, transpiration services, hearing aids, and over-the-counter healthcare goods.

Unfortunately, KFF reports that gaps in Medicare Advantage data limit transparency in plan performance, ultimately impacting beneficiary decision-making.

Comparing the Advantages of Medicare Advantage

australian medicare card over blurred money backgroundThere are several key advantages of Medicare Advantage, including all of the benefits of Original Medicare Parts A and B. But unlike Original Medicaid, in which a separate prescription drug plan must be purchased, Medicare Advantage includes prescription drug coverage all in one easy-to-manage plan.

It also covers some items that Original Medicare does not cover, such as routine vision, dental, and hearing care. In some areas, gym memberships are even covered through a SilverSneakers benefit. Enrollees can also enjoy the security of an annual maximum out-of-pocket limit.

Contact New City for Quality Employee Benefits Plans

With higher healthcare costs on the horizon, employers are always looking for more ways to save. The team at New City Insurance has extensive experience assisting employers with their health and wellness needs by building custom plans with all major carriers. For more information about how we can help maximize your employee benefits cost savings, contact New City at 888.210.2765.

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Google Rating
5.0
New City Insurance
New City Insurance
5.0
Briar Schwartz
Briar Schwartz
05:38 10 Apr 25
Working with the team at New City Insurance was a great experience, couldn’t recommend it enough. Being completely new to the insurance world, both Clayton and Eric were thoughtful and kind, and most importantly patient with my many questions. All in all 5/5 stars. Thank you New City!
Iris deBruin
Iris deBruin
03:24 10 Apr 25
The team at New City was incredible. Clayton walked me through every step, made everything easy to understand, and was always there when I had questions. I felt supported the whole way through—can’t recommend them enough!
Lea R
Lea R
22:46 09 Apr 25
New City was outstanding from start to finish. Incredibly professional, responsive, and genuinely caring. They made everything easy to understand and completely stress-free. Couldn’t recommend them more!
Brooks Chiongbian
Brooks Chiongbian
21:21 07 Apr 25
I ran into an issue with our carrier and Nick got right to the bottom of things. He and his team were incredibly responsive and helpful, making what could have been a frustrating situation so much easier to handle. They really went above and beyond to make sure everything was resolved quickly and smoothly. I’m super grateful for their support and highly recommend New City Insurance to anyone looking for a team that truly cares about their clients!
Elizabeth Teposte
Elizabeth Teposte
23:35 02 Apr 25
My Experience with New City has been amazing. Team Eric has been great, especially Nicholas Rebis their follow up time is a 10/10. I'm currently helping an employee out with her questions and have been running to Nicholas, before I say bye to our team member, letting her know I will follow up as soon as I hear something, I see his response. Thank you to the team for making it easier for me to assist our employees during difficult times.
Chelsea Antczak
Chelsea Antczak
17:54 02 Apr 25
New City Insurance is an outstanding company that genuinely prioritizes its clients. They are professional, highly knowledgeable, and always delivers the best solutions. I highly recommend them to anyone seeking a trusted insurance advisor who truly has your back.
Stephanie Gillon
Stephanie Gillon
19:16 22 Mar 25
I'm here to tell the world to look no further in your insurance search! Seriously, this company is it. I am beyond impressed with the skill set of this team. They are extremely motivated and dedicated to helping their clients and offer top-tier service. I was treated with such care and professionalism throughout our entire interaction together. Thank you, Eric and team, for being so thorough, kind, and efficient while helping me find the lowest prices possible!
Roshaun LaForce
Roshaun LaForce
23:06 20 Mar 25
New City Insurance has such a great team. They genuinely care about their clients and make the whole process easy!
Alec Remington
Alec Remington
00:54 20 Mar 25
A great team of hard workers. My experience with them has been nothing but positive. Highly recommended.
Morgan Ostrander
Morgan Ostrander
16:00 19 Mar 25
Great team to work with! They lowered our costs and have provided excellent service.
Zach Baker
Zach Baker
15:19 19 Mar 25
Eric and the team at New City Insurance are truly top-notch. It’s clear they genuinely care about their clients and work hard to provide the best service possible. Their integrity and dedication really set them apart. Highly recommend!
Momo Furusho
Momo Furusho
13:24 19 Mar 25
New City is run by not just a competent team, but people who genuinely care about providing the best service possible. Eric Calciano is a gem!
Allie B
Allie B
19:34 04 Feb 25
Excellent service and support from start to finish! The NCI team is professional, responsive and truly cares about their customers.
Deana Hartland
Deana Hartland
16:04 14 Jan 25
These guys are great and definitely go above and beyond. We were overcharged for a surgery that my husband had in Aug 2024 due to the contract that they had with our health insurance. It was very difficult trying to work and deal with trying to get this refund back from the surgical hospital we went to. A lot of playing phone tag with them. My husbands HR team got "Nicholas" involved and OMG.....he just handled everything. He stayed in constant contact with me via email on every step of the way. Eventually he was able to get this money refunded that was $997. He has been on top of it from day one. I must say he took all of the stress off of me dealing with this situation during my working hours and went ABOVE AND BEYOND the call of duty. I am so happy they got involved and relived me from dealing with this and the stress it would've caused me. You will be very blessed working with a company such as this. Keep doing what your doing!
Justin Hoffman
Justin Hoffman
02:52 17 Oct 24
Always quick to respond. This team is up early and late.
Roger
Roger
16:30 30 Aug 24
Eric Calciano, is as sharp and knowledgeable about health benefits and insurance, as anyone I've ever come across. If you need any kind of benefits analysis I highly recommend him and his firm. He is easy to work with and highly professional.
Timothy Burke
Timothy Burke
04:02 30 Aug 24
I don't leave reviews often, but this one is well deserved and overdue. Clayton provided services to my company prior to his move into the insurance world a few years ago. Always being incredibly impressed with his talent and strong communication skills, I decided to switch our insurance broker and give New City a shot. That turned out to be a great move.The first year, Clayton actually jumped on a plane and flew from Oregon to California just to be onsite and administer open enrollment for my 45 employees. Clayton, Eric, Jeff, Brendan, and the entire team have been a pleasure to work with over the years. The communication, response time, and insurance knowledge is second to none in my opinion. A legitimate 10/10. They are great listeners and strive to really understand the needs of their customers.I'm very selective about giving referrals and making recommendations, but New City has never disappointed. If you are reading these reviews to help make your decision on selecting an insurance broker, this team is 100% a solid option. And if you don't believe me, just look at the other reviews.
Megan Ketter
Megan Ketter
19:48 28 Aug 24
Excellent customer service. Brendan and team are professional, timely, and so appreciated when navigating this complicated insurance world. Very thankfully for them! Highly recommended.
Ailene Chow
Ailene Chow
23:15 26 Sep 23
We have been working with New City Insurance since 2019 at the start of our company and has not look back since. They are responsive and proactive when it comes to advise and also market analysis on what's there in the marketplace. Unfortunately insurance benefits costs has been increasing yearly with differences in the percentage of increase . The New City folks reaches out months before the impending increase takes places and help relook into options or recommendations that they see fit. We were a company of 2 to now 7 permanent staff . While we are small , this company still takes care of us well.
Carol Zhang
Carol Zhang
04:29 06 Mar 22
As a rapidly expanding national media organization, the employee benefits strategy and administration that New City has provided us during our growth has been invaluable. They have been proactive about informing us of the different benefit strategies available to us as we grow as well as managing the additional compliance laws and reporting requirements at each stage of our growth.
Claudia Villalobos
Claudia Villalobos
20:14 03 Mar 22
New City Insurance made navigating through all the health insurances super EASY. Their documents are highly informative, professional, and easy to work with. Thank you for making the process of choosing a health plan so simple. You guys are THE BEST!
Philippe Salas
Philippe Salas
17:02 22 Feb 22
I never expected to have a good time talking to an insurance salesman, but let me tell you Brendan was quite the treat. He was very helpful explaining the options and has a wonderful sense of humor. I hope to speak with him every time I call.
Jennifer Polito
Jennifer Polito
17:15 09 Feb 22
Super easy enrollment process. Fast and friendly customer service. If you are looking for an insurance company that is there for you every step of the way I highly recommend New City Insurance.
Rocky Salas
Rocky Salas
23:46 07 Jan 22
So friendly, I hope to speak to him again in all my future insurance needs.
Rocky Salas
Rocky Salas
23:38 07 Jan 22
So friendly and soft spoken. I hope to speak to him again in all my future insurance needs.
Jose Brena
Jose Brena
13:20 06 Jan 22
Eric Calciano has been extremely helpful in finding and selecting the right insurance coverage for our company. With many options out there Eric assisted us on getting a low cost provider saving more than 20% than from our competitors and providing excellent coverage for our employees.
Anastasia Beaverhousen
Anastasia Beaverhousen
17:05 28 Dec 21
Signing up for insurance was quick and easy. Felicity Sundsboe
SFCC
SFCC
22:08 29 Nov 21
Jeff Stoltey and his team provide excellent customer service. Jeff has always provided my company SFCC with straightforward options. I went to a larger insurance company only to RUN BACK to Jeff at New City Insurance. I recommend them to anyone needing insurance without hesitation.
Kevin Luby
Kevin Luby
19:13 22 Oct 21
Quick, easy & informative. We were able to secure quality insurance for our small business on a tight deadline. Thanks for the help New City.
Theresa Ruybol
Theresa Ruybol
19:30 01 Jul 21
Eric was so great with us. He was very patient and kind as we are a newer smaller organization who is growing rapidly. With that said, we had made our inquiry, he had great rapid response and mostly had to wait on me. Any request that we made and/or questions we had, he was great answering and helping us understand. Then when we were ready for all documents and to move forward, Brendan helped with getting that together and the two of them worked their magic on New City's end to notify me of what was needed, assist me in that process and confirming that all was complete and approved for the coverage. I just want to say thank you all again so much, as insurance has always been confusing to me, and you all made that process go a lot smoother.Thank you
Andrea Ordendorff
Andrea Ordendorff
21:06 07 May 21
I've been working with both Clayton and Brendan for well over a year. As the purchase of our dental practice was delayed well over 14 months they both patiently supported me and continued to make themselves available. When we were officially ready to sign up they made the whole process seamless and super easy. This team is highly knowledgeable, professional, supportive, and efficient! I can't thank them enough for everything they've done.
T W
T W
22:32 30 Aug 20
I love New City Insurance. I never had a good experience dealing with insurance brokers until I started working with Brendan. He’s awesome! He is patient with me and takes the time to answer all my questions. I’m very grateful for all his help and hard work!
Mary Jane Deyette
Mary Jane Deyette
00:57 11 May 20
Jeff Stoltey is so awesome...even thru my company had only two employees, he took the time each year to research and find the best plan for us. The only reason I am leaving New City Insurance is because we no longer have any employees. Thank you Jeff
Alma Ortiz
Alma Ortiz
22:25 23 Feb 20
Brendan was awesome! I couldn't figure out how to pick my plan and he returned my call on a weekend to help me. Outstansing service!
jessica kavanagh
jessica kavanagh
19:53 13 Feb 20
Brendan was so helpful I definitely recommend him if you’re in need of good help and getting it done promptly. Thankyou so much again.
Tricia DeYoung
Tricia DeYoung
19:49 13 Feb 20
I was very thankful I inquired about this info. with Brendan. He was very helpful so I understand the benefits available much better now. Thank you Brendan.
B Bayer
B Bayer
17:43 24 Sep 19
NCI handled almost everything from start to finish. Clayton and Brendan made the plans easy to understand and walked me through the application process. They got me my ID numbers before my cards arrived so that I could keep an appointment I had already scheduled. My last broker wouldn't have done that. 5 stars!
Jessica Lehr
Jessica Lehr
03:36 07 Jun 19
Our staff was interested in a health plan, but we didn't know how beneficial a solid employee benefits package would be for our business to expand. We'd lose prospective employees because they had more options for their medical insurance which was sometimes more valuable than more pay. The New City team was amazing and gave us as many affordable options as possible so that everyone had their needs met.
Mike McClay
Mike McClay
19:36 03 May 19
My employer uses New City as their insurance broker, and I'm always amazed when I call in for assistance by how knowledgeable and attentive their staff is with my requests. Their online benefits platform makes selecting insurance plans pretty darn easy. I would highly recommend their services.
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