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Ways To Reduce Insurance Costs & Increase Employee Productivity

November 7, 2022, by New City Insurance

happy boss in meetingWork environments are often buzzing with activity, resulting in frequent disruptions that prevent employees from being productive. While the thought of hanging around the watercooler for a breather is nothing new, modern organizations are now confronting the direct and costly connection between employee productivity and wellbeing.

According to an Annual Best Practices in Health Care Employer Survey published by Willis Towers Watson, companies that used best-in-class health-care benefit strategies spend an annual average of $3,548 less per employee on health-care expenses.

When dealing with issues like low productivity, it is important to consider how different aspects of work may affect employee health and happiness. Reducing health insurance costs, introducing employee wellness programs, and other changes can make a significant difference in the productivity of a workforce. Here are some effective ways to reduce insurance costs and increase employee productivity.

Modern Workforce Growing Anxious by the Rising Cost of Living

Employees throughout the United States have experienced a noticeable rise in the costs of many necessities, making it difficult for the modern workforce to achieve economic security. This increase in the cost of living has had a direct impact on workers struggling to care for their families.

According to a 2022 Deloitte survey that offers a new outlook on the Gen Z life experience, 29 percent reported that the cost of living, including housing, bills, and transportation was a top concern. Just one-quarter of respondents reported that they can comfortably cover their monthly living expenses and nearly half (46 percent) said that they live paycheck to paycheck.

The mental health of employees is a top concern for many employers. As more employees continue to return to the workforce post-COVID, many now suffer from chronic stress and anxiety. While hybrid workers are more likely to have higher job satisfaction due to maintaining a better work-life balance and greater flexibility, they are not completely immune to the stresses of the workplace.

Today’s Workforce Is More Likely to Leave Positions If Needs Are Neglected

upset employee in the officeWhile stress has always been present in the workplace, recent changes and new challenges have put even more tension on employees. According to recent Gallup research, a whopping 70 percent of US employees do not show up to work fully committed and willing to provide their best performance. In addition, 52 percent of these employees essentially “sleepwalk” through their day. Finally, 18 percent actually act out their unhappiness at work.

Stress is not only present at work. Many employees also deal with stress at home which can have a direct effect on their performance in the workplace. High stress levels can lead to increased levels of absenteeism, as well as poor performance. Today’s employees seek purpose and personal value at work and employers must be willing to deliver.

Many employees feel that their needs are neglected by management, increasing the odds of leaving their position for better opportunities. A recent Pew Research Center survey revealed that low pay, a feeling of disrespect at work, and a lack of opportunities for career advancement are some of the most common reasons that Americans quit their jobs.

The survey also showed that many of those employees who quit their job are now employed elsewhere and are more likely to report that their current position offers better pay, an enhanced work-life balance, greater flexibility, and more opportunities for advancement.

Reducing Health-Care Spending through Benefit Design Strategies

Health-care costs continue to rise, forcing many employers to alleviate the pressure on wages and premiums by raising patient cost-sharing at the point of service. Cost-sharing growth has resulted in concerns about an increase in underinsurance which occurs when insured individuals pay a large share of their wages at the point of service to access health care.

Reducing health-care spending with the use of effective benefit design strategies has been shown to help reduce insurance costs and increase employee productivity. Best-performing employers take the initiative to continually evolve their health-care benefits strategies to cut costs while also enhancing employee health care.

Ensure Efficient and Effective Care Through Value-Based Designs

man choosing health ans safety option from digital screenThe benefits landscape has changed drastically over the last decade. Fresh graduates now expect competitive health care and mental health programs designed to help them succeed. Companies can help meet these expectations, while also alleviating distractions from stress, by delivering better employee benefits.

There is a direct connection between health-care costs and high-quality, evidence-based patient outcomes. Value-based designs aim to align both provider and patient incentives with effective health care to prevent the recurrence of illnesses and reduce the likelihood of complications. The general idea is to provide patients with proper care sooner rather than later.

With a traditional employee benefits package, any out-of-pocket costs do not generally reflect the expected value of care or clinical benefit. Value-based insurance strategies are designed to promote greater efficiency by aligning patients’ out-of-pocket expenses with the value of health-care services.

Value-based designs call for lower cost-sharing for high-value services and higher cost-sharing for low-value services. These types of plans are created with the understanding that clinical services often differ in associated clinical benefits and the clinical benefits of certain services can vary based on who receives them and where they were received.

Offer Holistic and Integrated Employee Well-Being Programs

Lack of flexibility, mobility, and professional freedom has caused many employees to leave their current positions in search of a better future. According to the 2022 Microsoft Work Trend Index study that looked at findings from 31,000 workers in 31 countries, approximately 52 percent of Generation Z and Millennial employees were likely to consider changing companies this year. The report also showed that 35 percent of Baby Boomers and Generation X workers were considering a job change.

To deter absenteeism and reduce job turnover rates, many employers have started offering holistic and integrated employee well-being programs. Many times, well-being initiatives implemented by employers do not align with employee needs and are instead regarded as “perks” rather than components of a comprehensive, holistic program that addresses the unique needs of the modern workforce.

To get real results, companies should place greater emphasis on employee well-being in their day-to-day operations. This requires employers to assess current well-being initiatives, analyze employee data to determine needs, and identify program constraints and systematic barriers. Companies must also work on creating a targeted and customized communications plan to ensure that all employees are aware of the well-being programs being offered.

Empower the Workforce to Make Informed Benefit Decisions

businessman opening box with employee benefitsStress is inevitable both in and out of the workplace. In some cases, stress can be beneficial but when it becomes too much, employees can feel overwhelmed, resulting in reduced productivity. Chronic stress can affect employees in a number of ways with some of the most common symptoms being lack of energy, constant worry, lack of focus, reduced creativity, and negative effects on personality.

Employers can also feel the effects of employee stress. Employees who experience chronic stress may show increased rates of absenteeism and suffer physical symptoms that could prevent them from coming to work, such as high blood pressure, difficulty sleeping, and headaches. Additionally, employers may notice an uptick in tardiness, staff turnover, and a lower quality of work. Peer relationships can become stressed, resulting in staff who isolate themselves.

One way to help employees feel better and become more productive is by providing them with the tools necessary to make informed benefit decisions. It is important to educate employees on what benefits are available to them and how these benefits can help cut down on health scares and improve overall well-being. Empowered employees often display stronger job performance, allowing them to reach their full potential.

Evaluate Workforce Programs to Improve Future Benefit Offerings

There is a direct link between employee happiness and productivity in the workplace. According to research conducted by experts from the University of Oxford, MIT, and Erasmus University Rotterdam, employees were found to be 13 percent more productive when happy.

Managing employee benefits is a costly but important endeavor. Most employers are required to offer mandatory benefits like workers’ compensation insurance, Social Security contributions, and unemployment insurance. Many employers also offer their employees additional benefits, such as medical insurance, retirement plan benefits, life and disability insurance, educational assistance programs, and paid time off benefits.

Mature man looking at his Executive benefitsTo enhance employee productivity and improve future benefit offerings, it is important to evaluate current workforce programs. Start by identifying the company’s benefits budget and benefits. Perform a needs assessment to determine what types of benefits are most sought after by employees by using a feedback system. Having a solid communication strategy in place can help ensure that the right benefits are introduced to the workforce.

Contact New City to Learn More About Ways to Improve and Support Employees and Their Benefits

Health-care costs in the United States have been rising for decades, meaning this is a trend that is likely to stay. Without access to comprehensive insurance and other well-being benefits, employees can suffer. Healthy employees are less likely to use vacation time or call in sick due to an illness.

There is a link between companies that support health care in the workplace and a larger percentage of employees who rarely miss work. Having workplace health programs in place can lower absenteeism, reduce employee turnover, and increase overall productivity.

Employers that wish to improve and support employees and their benefits have more opportunities than ever before. New City Insurance is an employee benefits consulting firm that specializes in insurance, compliance, and benefits consulting. Request a consultation online today or contact New City at 888.210.2765.

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5.0
New City Insurance
New City Insurance
5.0
Briar Schwartz
Briar Schwartz
05:38 10 Apr 25
Working with the team at New City Insurance was a great experience, couldn’t recommend it enough. Being completely new to the insurance world, both Clayton and Eric were thoughtful and kind, and most importantly patient with my many questions. All in all 5/5 stars. Thank you New City!
Iris deBruin
Iris deBruin
03:24 10 Apr 25
The team at New City was incredible. Clayton walked me through every step, made everything easy to understand, and was always there when I had questions. I felt supported the whole way through—can’t recommend them enough!
Lea R
Lea R
22:46 09 Apr 25
New City was outstanding from start to finish. Incredibly professional, responsive, and genuinely caring. They made everything easy to understand and completely stress-free. Couldn’t recommend them more!
Brooks Chiongbian
Brooks Chiongbian
21:21 07 Apr 25
I ran into an issue with our carrier and Nick got right to the bottom of things. He and his team were incredibly responsive and helpful, making what could have been a frustrating situation so much easier to handle. They really went above and beyond to make sure everything was resolved quickly and smoothly. I’m super grateful for their support and highly recommend New City Insurance to anyone looking for a team that truly cares about their clients!
Elizabeth Teposte
Elizabeth Teposte
23:35 02 Apr 25
My Experience with New City has been amazing. Team Eric has been great, especially Nicholas Rebis their follow up time is a 10/10. I'm currently helping an employee out with her questions and have been running to Nicholas, before I say bye to our team member, letting her know I will follow up as soon as I hear something, I see his response. Thank you to the team for making it easier for me to assist our employees during difficult times.
Chelsea Antczak
Chelsea Antczak
17:54 02 Apr 25
New City Insurance is an outstanding company that genuinely prioritizes its clients. They are professional, highly knowledgeable, and always delivers the best solutions. I highly recommend them to anyone seeking a trusted insurance advisor who truly has your back.
Stephanie Gillon
Stephanie Gillon
19:16 22 Mar 25
I'm here to tell the world to look no further in your insurance search! Seriously, this company is it. I am beyond impressed with the skill set of this team. They are extremely motivated and dedicated to helping their clients and offer top-tier service. I was treated with such care and professionalism throughout our entire interaction together. Thank you, Eric and team, for being so thorough, kind, and efficient while helping me find the lowest prices possible!
Roshaun LaForce
Roshaun LaForce
23:06 20 Mar 25
New City Insurance has such a great team. They genuinely care about their clients and make the whole process easy!
Alec Remington
Alec Remington
00:54 20 Mar 25
A great team of hard workers. My experience with them has been nothing but positive. Highly recommended.
Morgan Ostrander
Morgan Ostrander
16:00 19 Mar 25
Great team to work with! They lowered our costs and have provided excellent service.
Zach Baker
Zach Baker
15:19 19 Mar 25
Eric and the team at New City Insurance are truly top-notch. It’s clear they genuinely care about their clients and work hard to provide the best service possible. Their integrity and dedication really set them apart. Highly recommend!
Momo Furusho
Momo Furusho
13:24 19 Mar 25
New City is run by not just a competent team, but people who genuinely care about providing the best service possible. Eric Calciano is a gem!
Allie B
Allie B
19:34 04 Feb 25
Excellent service and support from start to finish! The NCI team is professional, responsive and truly cares about their customers.
Deana Hartland
Deana Hartland
16:04 14 Jan 25
These guys are great and definitely go above and beyond. We were overcharged for a surgery that my husband had in Aug 2024 due to the contract that they had with our health insurance. It was very difficult trying to work and deal with trying to get this refund back from the surgical hospital we went to. A lot of playing phone tag with them. My husbands HR team got "Nicholas" involved and OMG.....he just handled everything. He stayed in constant contact with me via email on every step of the way. Eventually he was able to get this money refunded that was $997. He has been on top of it from day one. I must say he took all of the stress off of me dealing with this situation during my working hours and went ABOVE AND BEYOND the call of duty. I am so happy they got involved and relived me from dealing with this and the stress it would've caused me. You will be very blessed working with a company such as this. Keep doing what your doing!
Justin Hoffman
Justin Hoffman
02:52 17 Oct 24
Always quick to respond. This team is up early and late.
Roger
Roger
16:30 30 Aug 24
Eric Calciano, is as sharp and knowledgeable about health benefits and insurance, as anyone I've ever come across. If you need any kind of benefits analysis I highly recommend him and his firm. He is easy to work with and highly professional.
Timothy Burke
Timothy Burke
04:02 30 Aug 24
I don't leave reviews often, but this one is well deserved and overdue. Clayton provided services to my company prior to his move into the insurance world a few years ago. Always being incredibly impressed with his talent and strong communication skills, I decided to switch our insurance broker and give New City a shot. That turned out to be a great move.The first year, Clayton actually jumped on a plane and flew from Oregon to California just to be onsite and administer open enrollment for my 45 employees. Clayton, Eric, Jeff, Brendan, and the entire team have been a pleasure to work with over the years. The communication, response time, and insurance knowledge is second to none in my opinion. A legitimate 10/10. They are great listeners and strive to really understand the needs of their customers.I'm very selective about giving referrals and making recommendations, but New City has never disappointed. If you are reading these reviews to help make your decision on selecting an insurance broker, this team is 100% a solid option. And if you don't believe me, just look at the other reviews.
Megan Ketter
Megan Ketter
19:48 28 Aug 24
Excellent customer service. Brendan and team are professional, timely, and so appreciated when navigating this complicated insurance world. Very thankfully for them! Highly recommended.
Ailene Chow
Ailene Chow
23:15 26 Sep 23
We have been working with New City Insurance since 2019 at the start of our company and has not look back since. They are responsive and proactive when it comes to advise and also market analysis on what's there in the marketplace. Unfortunately insurance benefits costs has been increasing yearly with differences in the percentage of increase . The New City folks reaches out months before the impending increase takes places and help relook into options or recommendations that they see fit. We were a company of 2 to now 7 permanent staff . While we are small , this company still takes care of us well.
Carol Zhang
Carol Zhang
04:29 06 Mar 22
As a rapidly expanding national media organization, the employee benefits strategy and administration that New City has provided us during our growth has been invaluable. They have been proactive about informing us of the different benefit strategies available to us as we grow as well as managing the additional compliance laws and reporting requirements at each stage of our growth.
Claudia Villalobos
Claudia Villalobos
20:14 03 Mar 22
New City Insurance made navigating through all the health insurances super EASY. Their documents are highly informative, professional, and easy to work with. Thank you for making the process of choosing a health plan so simple. You guys are THE BEST!
Philippe Salas
Philippe Salas
17:02 22 Feb 22
I never expected to have a good time talking to an insurance salesman, but let me tell you Brendan was quite the treat. He was very helpful explaining the options and has a wonderful sense of humor. I hope to speak with him every time I call.
Jennifer Polito
Jennifer Polito
17:15 09 Feb 22
Super easy enrollment process. Fast and friendly customer service. If you are looking for an insurance company that is there for you every step of the way I highly recommend New City Insurance.
Rocky Salas
Rocky Salas
23:46 07 Jan 22
So friendly, I hope to speak to him again in all my future insurance needs.
Rocky Salas
Rocky Salas
23:38 07 Jan 22
So friendly and soft spoken. I hope to speak to him again in all my future insurance needs.
Jose Brena
Jose Brena
13:20 06 Jan 22
Eric Calciano has been extremely helpful in finding and selecting the right insurance coverage for our company. With many options out there Eric assisted us on getting a low cost provider saving more than 20% than from our competitors and providing excellent coverage for our employees.
Anastasia Beaverhousen
Anastasia Beaverhousen
17:05 28 Dec 21
Signing up for insurance was quick and easy. Felicity Sundsboe
SFCC
SFCC
22:08 29 Nov 21
Jeff Stoltey and his team provide excellent customer service. Jeff has always provided my company SFCC with straightforward options. I went to a larger insurance company only to RUN BACK to Jeff at New City Insurance. I recommend them to anyone needing insurance without hesitation.
Kevin Luby
Kevin Luby
19:13 22 Oct 21
Quick, easy & informative. We were able to secure quality insurance for our small business on a tight deadline. Thanks for the help New City.
Theresa Ruybol
Theresa Ruybol
19:30 01 Jul 21
Eric was so great with us. He was very patient and kind as we are a newer smaller organization who is growing rapidly. With that said, we had made our inquiry, he had great rapid response and mostly had to wait on me. Any request that we made and/or questions we had, he was great answering and helping us understand. Then when we were ready for all documents and to move forward, Brendan helped with getting that together and the two of them worked their magic on New City's end to notify me of what was needed, assist me in that process and confirming that all was complete and approved for the coverage. I just want to say thank you all again so much, as insurance has always been confusing to me, and you all made that process go a lot smoother.Thank you
Andrea Ordendorff
Andrea Ordendorff
21:06 07 May 21
I've been working with both Clayton and Brendan for well over a year. As the purchase of our dental practice was delayed well over 14 months they both patiently supported me and continued to make themselves available. When we were officially ready to sign up they made the whole process seamless and super easy. This team is highly knowledgeable, professional, supportive, and efficient! I can't thank them enough for everything they've done.
T W
T W
22:32 30 Aug 20
I love New City Insurance. I never had a good experience dealing with insurance brokers until I started working with Brendan. He’s awesome! He is patient with me and takes the time to answer all my questions. I’m very grateful for all his help and hard work!
Mary Jane Deyette
Mary Jane Deyette
00:57 11 May 20
Jeff Stoltey is so awesome...even thru my company had only two employees, he took the time each year to research and find the best plan for us. The only reason I am leaving New City Insurance is because we no longer have any employees. Thank you Jeff
Alma Ortiz
Alma Ortiz
22:25 23 Feb 20
Brendan was awesome! I couldn't figure out how to pick my plan and he returned my call on a weekend to help me. Outstansing service!
jessica kavanagh
jessica kavanagh
19:53 13 Feb 20
Brendan was so helpful I definitely recommend him if you’re in need of good help and getting it done promptly. Thankyou so much again.
Tricia DeYoung
Tricia DeYoung
19:49 13 Feb 20
I was very thankful I inquired about this info. with Brendan. He was very helpful so I understand the benefits available much better now. Thank you Brendan.
B Bayer
B Bayer
17:43 24 Sep 19
NCI handled almost everything from start to finish. Clayton and Brendan made the plans easy to understand and walked me through the application process. They got me my ID numbers before my cards arrived so that I could keep an appointment I had already scheduled. My last broker wouldn't have done that. 5 stars!
Jessica Lehr
Jessica Lehr
03:36 07 Jun 19
Our staff was interested in a health plan, but we didn't know how beneficial a solid employee benefits package would be for our business to expand. We'd lose prospective employees because they had more options for their medical insurance which was sometimes more valuable than more pay. The New City team was amazing and gave us as many affordable options as possible so that everyone had their needs met.
Mike McClay
Mike McClay
19:36 03 May 19
My employer uses New City as their insurance broker, and I'm always amazed when I call in for assistance by how knowledgeable and attentive their staff is with my requests. Their online benefits platform makes selecting insurance plans pretty darn easy. I would highly recommend their services.
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