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Medical Insurance Trends In 2021

October 12, 2020, by New City Insurance

Insurance documents sitting on table Planning for the unknown can be a challenging feat. For the upcoming 2021 employee benefits plan year, employers are going to face a new set of challenges they may have never faced before. As the pandemic is still ongoing with no clear end is in sight, employers will have to decide on plans during this time. Employers will have to determine where and how to allocate certain costs while remaining cognizant of the climate that their employees reside in.

Knowing the medical insurance trends for 2021 can lend a helping hand to employers during their planning, as these trends can allow for a certain amount of insight into the minds of their employees. These trends can help employers not only choose parts of their plans but also help to communicate these changes to their staff.

How COVID-19 Has Changed Insurance Needs

A few apparent changes have emerged due to the COVID-19 pandemic. Most companies were forced to resort to remote work or shut down momentarily, shifting a change to employee needs. Staying home and minimizing the time spent in public has lowered the need for benefits in certain areas while increasing the needs in other areas.

As an employer, planning for the 2021 employee benefits may seem a difficult task. This upcoming year will definitely pose unique challenges, as the outlook post-pandemic is still unknown. Thankfully, certain needs and trends have begun to develop.

Medical Insurance Trends To Look Out For In 2021

Person holding 2021 trends sign In order to determine coverage needs, popular trends for the upcoming year have begun to emerge. These trends are based on the specific needs, wants or predicted coverage areas employees are going to require. To prepare yourself for planning, New City Insurance has gathered the relevant and popular trends. Let’s take a look at the upcoming medical insurance trends for 2021:

Mental Health Coverage

Mental health has become a popular priority among employers within the past few years. Almost all Affordable Care Act compliant plans will include mental health coverage. In the wake of COVID-19, an even larger emphasis will be put on this issue. The pandemic has increased levels of anxiety and social isolation among both employer and employee. Explaining this coverage to your employees is important. They should be made fully aware of the coverage they hold, and how to access it. Encourage your employees to utilize the mental health services, especially now when they could need psychological support during the pandemic.

Expansion Of Telehealth Programs

The COVID-19 pandemic has created an unprecedented demand for online doctors visits. Individuals have chosen to avoid doctors offices in risk of exposure to the virus. While telehealth has slowly been gaining traction for years, the pandemic pushed it into overdrive. This past year has exhibited the equivalent of 10 years of growth for the telehealth industry. The telehealth revolution has been pushed forward drastically, and there’s no end in sight for the growth. In 2021, this exponential jump is expected to continue. Employees have seen telehealth as a beneficial alternative to in-person appointments. Many carriers are including telemedicine office visits as part of their medical plans. Employees can typically access these visit options through their carrier app.

Adding Or Expanding Voluntary Benefits

Team looking over voluntary benefits Voluntary benefits are benefits that are offered in addition to the core group of benefits an employer offers. Common examples of voluntary benefits include life, accidental death & dismemberment, disability, critical illness, and accident. By having these voluntary benefits available in your 2021 plan, you allow employees to strengthen their coverage for specific areas. Depending on their needs, voluntary benefits are a great option for your workforce!

Seek Proper Coverage With New City

Figuring out the best coverage for your employees can be difficult. Before you get started setting up your 2021 benefits, make sure to take into consideration the medical insurance trends for 2021. These trends can help you to understand what your employees need and what they’re really looking for in a benefits package. When a company has appealing and proper benefits offered, they have the opportunity to improve their employee retention rates as well as attract new talent.

Employers who are about to get started choosing coverage packages should reach out to New City Insurance today. Our talented team will ensure you have the proper coverage needed, and keep you up-to-date with the industry trends. Our agents are well-versed in medical insurance trends and work to provide our clients with the best-fitting package for their needs. Don’t wait, keep up with medical insurance trends today! Reach out by phone at 888.210.2759 or request a consultation online to speak to one of our qualified agents. We look forward to hearing from you.

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Carol Zhang
Carol Zhang
04:29 06 Mar 22
As a rapidly expanding national media organization, the employee benefits strategy and administration that New City has provided us during our growth has been invaluable. They have been proactive about informing us of the different benefit strategies available to us as we grow as well as managing the additional compliance laws and reporting requirements at each stage of our growth.
Claudia Villalobos
Claudia Villalobos
20:14 03 Mar 22
New City Insurance made navigating through all the health insurances super EASY. Their documents are highly informative, professional, and easy to work with. Thank you for making the process of choosing a health plan so simple. You guys are THE BEST!
Philippe Salas
Philippe Salas
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I never expected to have a good time talking to an insurance salesman, but let me tell you Brendan was quite the treat. He was very helpful explaining the options and has a wonderful sense of humor. I hope to speak with him every time I call.
Jennifer Polito
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Super easy enrollment process. Fast and friendly customer service. If you are looking for an insurance company that is there for you every step of the way I highly recommend New City Insurance.
Rocky Salas
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So friendly, I hope to speak to him again in all my future insurance needs.
Rocky Salas
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So friendly and soft spoken. I hope to speak to him again in all my future insurance needs.
Jose Brena
Jose Brena
13:20 06 Jan 22
Eric Calciano has been extremely helpful in finding and selecting the right insurance coverage for our company. With many options out there Eric assisted us on getting a low cost provider saving more than 20% than from our competitors and providing excellent coverage for our employees.
Anastasia Beaverhousen
Anastasia Beaverhousen
17:05 28 Dec 21
Signing up for insurance was quick and easy. Felicity Sundsboe
SFCC
SFCC
22:08 29 Nov 21
Jeff Stoltey and his team provide excellent customer service. Jeff has always provided my company SFCC with straightforward options. I went to a larger insurance company only to RUN BACK to Jeff at New City Insurance. I recommend them to anyone needing insurance without hesitation.
Kevin Luby
Kevin Luby
19:13 22 Oct 21
Quick, easy & informative. We were able to secure quality insurance for our small business on a tight deadline. Thanks for the help New City.
Theresa Ruybol
Theresa Ruybol
19:30 01 Jul 21
Eric was so great with us. He was very patient and kind as we are a newer smaller organization who is growing rapidly. With that said, we had made our inquiry, he had great rapid response and mostly had to wait on me. Any request that we made and/or questions we had, he was great answering and helping us understand. Then when we were ready for all documents and to move forward, Brendan helped with getting that together and the two of them worked their magic on New City's end to notify me of what was needed, assist me in that process and confirming that all was complete and approved for the coverage. I just want to say thank you all again so much, as insurance has always been confusing to me, and you all made that process go a lot smoother.Thank you
Andrea Ordendorff
Andrea Ordendorff
21:06 07 May 21
I've been working with both Clayton and Brendan for well over a year. As the purchase of our dental practice was delayed well over 14 months they both patiently supported me and continued to make themselves available. When we were officially ready to sign up they made the whole process seamless and super easy. This team is highly knowledgeable, professional, supportive, and efficient! I can't thank them enough for everything they've done.
T W
T W
22:32 30 Aug 20
I love New City Insurance. I never had a good experience dealing with insurance brokers until I started working with Brendan. He’s awesome! He is patient with me and takes the time to answer all my questions. I’m very grateful for all his help and hard work!
Mary Jane Deyette
Mary Jane Deyette
00:57 11 May 20
Jeff Stoltey is so awesome...even thru my company had only two employees, he took the time each year to research and find the best plan for us. The only reason I am leaving New City Insurance is because we no longer have any employees. Thank you Jeff
Alma Ortiz
Alma Ortiz
22:25 23 Feb 20
Brendan was awesome! I couldn't figure out how to pick my plan and he returned my call on a weekend to help me. Outstansing service!
jessica kavanagh
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19:53 13 Feb 20
Brendan was so helpful I definitely recommend him if you’re in need of good help and getting it done promptly. Thankyou so much again.
Tricia DeYoung
Tricia DeYoung
19:49 13 Feb 20
I was very thankful I inquired about this info. with Brendan. He was very helpful so I understand the benefits available much better now. Thank you Brendan.
B Bayer
B Bayer
17:43 24 Sep 19
NCI handled almost everything from start to finish. Clayton and Brendan made the plans easy to understand and walked me through the application process. They got me my ID numbers before my cards arrived so that I could keep an appointment I had already scheduled. My last broker wouldn't have done that. 5 stars!
Jessica Lehr
Jessica Lehr
03:36 07 Jun 19
Our staff was interested in a health plan, but we didn't know how beneficial a solid employee benefits package would be for our business to expand. We'd lose prospective employees because they had more options for their medical insurance which was sometimes more valuable than more pay. The New City team was amazing and gave us as many affordable options as possible so that everyone had their needs met.
Mike McClay
Mike McClay
19:36 03 May 19
My employer uses New City as their insurance broker, and I'm always amazed when I call in for assistance by how knowledgeable and attentive their staff is with my requests. Their online benefits platform makes selecting insurance plans pretty darn easy. I would highly recommend their services.
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