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DOL Increases 2023 Penalty For Health And Welfare Benefit Plan Violations

April 21, 2023, by New City Insurance

united states department of laborThe US Department of Labor (DOL) is responsible for administering and enforcing over 180 federal laws. These country-wide mandates cover many different workplace activities for more than 10 million workplaces and 150 million workers.

When employers violate DOL regulations, such as wage and hour, employee benefits, occupational safety and workers’ compensation rules, they could face stiff penalties. In 2023, these penalties are expected to get even stricter as federal regulations require the DOL to adjust penalties for inflation each year by January 15.

Health and welfare benefit plan violations are among the most common due to ever-evolving regulations. It is important for employers to be aware of DOL penalty increases for health and welfare plan violations in 2023 and how best to adjust to DOL changes.

New Department of Labor Increases ERISA Penalties for Inflation

The Department of Labor issued final regulations on January 12, 2023 that feature inflation adjustments to civil monetary penalties. These adjustments are enforced under the 1990 Federal Civil Penalties Inflation Adjustment Act and later amended under the 2015 Federal Civil Penalties Inflation Adjustment Act Improvements Act.

The issuing of this Act significantly altered the method by which the DOL calculated inflation adjustments for penalty increases. Some changes in the method included:

  • Having a “catch-up” adjustment for civil monetary penalties in 2016
  • Requiring federal agencies, including the DOL, to annually adjust the penalties for inflation by January 15 of each year using a cost-of-living formula

Annual adjustments of civil money penalties due to inflation are important as outdated penalties are less effective when they do not maintain pace with the cost of living. In addition, having the proper penalties in place help deter violations of these critical laws that are enforced by the Wage and Hour Division, resulting in safer and more productive workplaces.

As of January 15, 2023, the DOL’s annual inflation adjustments to civil money penalties for violations of requirements under ERISA include the following:

  • man searching for erisaERISA § 502(c)(2) – This ERISA violation refers to the refusal or failure to file annual report Form 5500 and carries a penalty of $2,586 per day.
  • ERISA § 502(c)(6) – This ERISA violation refers to the failure to furnish information requested by an employee and/or the DOL, and carries a penalty of $110 per day, $184 per day, or $1,846 per request.
  • ERISA § 502(c)(9)(A) – This ERISA violation refers to the failure to inform employees of CHIP coverage opportunities and carries a penalty of $137 per day, per employee.
  • ERISA § 715 – This ERISA violation refers to the failure to provide Summary of Benefits Coverage under the Public Health Services Act (section 2715(f), and carries a penalty of $1,362 per failure.
  • Section 502(c)(4) – This ERISA violation refers to the failure to disclose specific documents that are requested under ERISA 101(k) and (l), or failure to furnish notices under 101(j) and 514(e)(3) and carries a penalty of $2,046 per recipient.

Changes to Form 5500

Sponsoring employee benefits is an excellent way for employers to attract and retain talent; however, benefits can also pose certain compliance risks. The Form 5500 Series, in particular, can be difficult to comply with due to the various versions of the form and strict requirements.

The Form 5500 Series was created to satisfy the annual reporting requirements under Title I and IV of the Internal Revenue Code and ERISA. Completing the correct version of this document requires employers to provide the government with important details about their plan’s operations, financial condition, and investments.

There are three main variations of this form, including Form 5500, Form 5500-SF and Form 5500-EZ. Form 5500 applies to most private and public sector businesses that provide plans to 100 or more participants.

Form 5500-SF is the shortened version of Form 5000 and applies to companies that have fewer than 100 plan participants. Form 5500-EZ applies to one-participant plans that cover just a business owner and spouse.

With the new DOL penalty increases in 2023, failure to file the annual report Form 5500 in a timely manner can result in a penalty of $2,586 per day. Penalties generally begin to accumulate on the date of the failure.

Changes to Form M-1

The Form M-1 was created to report information that concerns multiple employer welfare arrangements (MEWAs) and entities claiming exceptions (ECEs). This document is used to report the financial and custodial information of the MEWA, in addition to any information for compliance with Part 7 of ERISA.

The term “multiple employer welfare arrangement” refers to an employee welfare benefit plan or other arrangement created or maintained with the purpose of offering benefits to the employees of two or more employers. A MEWA also does not meet the definition of “single employer” outlined in ERISA Section 3(40)(B).

Failure to file annual report Form M-1 in a timely manner may subject the plan sponsor to a penalty of $1,881 per day. This filing requirement only applies to multiple employer welfare arrangements.

Information Requests by the DOL

Employers are responsible for complying with all information requests sent by the Department of Labor, including a Summary of Benefits and Coverage (SBC). This document provides the government with a summary of a health plan’s benefits, cost, covered health-care services and other features that are deemed important to consumers.

These plans also explain the policy’s unique features, such as significant exceptions or limits, as well as cost-sharing. Under the Affordable Care Act (ACA), health insurers and group health plan providers in America are required to provide consumers with an SBC.

New DOL penalty increases result in a penalty of $1,362 per failure for each time an employer fails to provide a compliant SBC in a timely manner per ACA requirements.

Employers can also face hefty penalties if they fail to provide plan information to the DOL upon request, such as summary plan descriptions and similar plan documents. This violation can result in a penalty of $184 per day or a maximum penalty of $1,846 per occurrence.

Changes have also been made to violations surrounding CHIP Notices. A CHIP Notice is designed to inform eligible employees of their potential right to receive financial assistance through Medicaid or the Children’s Health Insurance Program (CHIP) in the employee’s state of residence.

Failure to provide an employee with this notice can result in a penalty of $137 per day per employee.

How Will New Penalties Be Enforced

The Employee Benefits Security Administration (EBSA) is responsible for enforcing ERISA compliance among employers in this country, as well as the integrity of private employee benefit plan fiduciary governance.

In the fiscal year ending on September 30, 2022, federal investigators closed a total of 907 cases with 595 of these cases (66 percent), resulting in corrective actions, such as monetary penalties.

In fiscal year 2022, the EBSA recovered more than $1.4 billion. Enforcement actions in the US have resulted in $931 million in recoveries with approximately $542 million recovered on behalf of terminated vested participants.

In addition, the EBSA has recovered approximately $8 million through the Delinquent Filer Voluntary Compliance Program (DFVCP) and the Voluntary Fiduciary Correction Program (VFCP).

One of the most common ways for a violation to come to light is if an employee files a complaint with the Department of Labor or another federal organization, triggering an audit.

The IRS can also audit an organization if incorrect income reporting or employment tax errors are discovered. The DOL also has the right to randomly audit any employer at any time. If violations are discovered, penalties may be enforced on the organization.

Mental Health Parity and Addiction Equity Act

Established in 2008, the Mental Health Parity and Addiction Equity Act (MHPAEA) is a federal law that prevents health insurance insurers and group health plans that offer mental health or substance use disorder (MH/SUD) benefits from enforcing less favorable benefit limitations on MH/SUD benefits compared to medical or surgical benefits.

Originally, MHPAEA applied to just group health insurance coverage and group health plans. It was later amended by the 2010 Health Care and Education Reconciliation Act to also apply to individual health insurance coverage.

The Treasury and the Department of Labor have jurisdiction over private group health plans, while the US Department of Health and Human Services (HHS) has jurisdiction over public sector group health plans.

The EBSA developed a project in 2021 designed to interpret and enforce the requirements of the MHPAEA. The ESBA first issued 156 letters to plan sponsors and insurers that requested that plans provide a comparative analysis of nonquantitative treatment limitations (NQTLs) in connection with mental health and substance use disorders. The ESBA also announced its dedication to enforcing the MHPAEA in 2022.

Under the MHPAEA, a violation may have occurred if coverage is denied to a patient and that patient feels that he or she has been discriminated against or that the health plan has violated an applicable law. In this case, both the federal and state government offers patients formal appeals methods.

See How New City Insurance Can Help Your Organization Adjust to the DOL Changes

The final rule adjusting civil monetary penalties under ERISA in early 2023 has resulted in some confusion among organizations that must adhere to these new changes or risk hefty monetary penalties.

Organizations adjusting to these new DOL changes should consider working with an experienced employee benefits consulting firm that specializes in insurance, compliance, tech services, and benefits consulting.

New City Insurance has more than 15 years of experience helping organizations in all sectors manage their employee benefit plans and stay competitive in their industries. For help adjusting to DOL changes or to speak with a knowledgeable consultant, request a consultation with New City Insurance today.

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My Experience with New City has been amazing. Team Eric has been great, especially Nicholas Rebis their follow up time is a 10/10. I'm currently helping an employee out with her questions and have been running to Nicholas, before I say bye to our team member, letting her know I will follow up as soon as I hear something, I see his response. Thank you to the team for making it easier for me to assist our employees during difficult times.
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New City Insurance is an outstanding company that genuinely prioritizes its clients. They are professional, highly knowledgeable, and always delivers the best solutions. I highly recommend them to anyone seeking a trusted insurance advisor who truly has your back.
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I'm here to tell the world to look no further in your insurance search! Seriously, this company is it. I am beyond impressed with the skill set of this team. They are extremely motivated and dedicated to helping their clients and offer top-tier service. I was treated with such care and professionalism throughout our entire interaction together. Thank you, Eric and team, for being so thorough, kind, and efficient while helping me find the lowest prices possible!
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These guys are great and definitely go above and beyond. We were overcharged for a surgery that my husband had in Aug 2024 due to the contract that they had with our health insurance. It was very difficult trying to work and deal with trying to get this refund back from the surgical hospital we went to. A lot of playing phone tag with them. My husbands HR team got "Nicholas" involved and OMG.....he just handled everything. He stayed in constant contact with me via email on every step of the way. Eventually he was able to get this money refunded that was $997. He has been on top of it from day one. I must say he took all of the stress off of me dealing with this situation during my working hours and went ABOVE AND BEYOND the call of duty. I am so happy they got involved and relived me from dealing with this and the stress it would've caused me. You will be very blessed working with a company such as this. Keep doing what your doing!
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I don't leave reviews often, but this one is well deserved and overdue. Clayton provided services to my company prior to his move into the insurance world a few years ago. Always being incredibly impressed with his talent and strong communication skills, I decided to switch our insurance broker and give New City a shot. That turned out to be a great move.The first year, Clayton actually jumped on a plane and flew from Oregon to California just to be onsite and administer open enrollment for my 45 employees. Clayton, Eric, Jeff, Brendan, and the entire team have been a pleasure to work with over the years. The communication, response time, and insurance knowledge is second to none in my opinion. A legitimate 10/10. They are great listeners and strive to really understand the needs of their customers.I'm very selective about giving referrals and making recommendations, but New City has never disappointed. If you are reading these reviews to help make your decision on selecting an insurance broker, this team is 100% a solid option. And if you don't believe me, just look at the other reviews.
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Excellent customer service. Brendan and team are professional, timely, and so appreciated when navigating this complicated insurance world. Very thankfully for them! Highly recommended.
Ailene Chow
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23:15 26 Sep 23
We have been working with New City Insurance since 2019 at the start of our company and has not look back since. They are responsive and proactive when it comes to advise and also market analysis on what's there in the marketplace. Unfortunately insurance benefits costs has been increasing yearly with differences in the percentage of increase . The New City folks reaches out months before the impending increase takes places and help relook into options or recommendations that they see fit. We were a company of 2 to now 7 permanent staff . While we are small , this company still takes care of us well.
Carol Zhang
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04:29 06 Mar 22
As a rapidly expanding national media organization, the employee benefits strategy and administration that New City has provided us during our growth has been invaluable. They have been proactive about informing us of the different benefit strategies available to us as we grow as well as managing the additional compliance laws and reporting requirements at each stage of our growth.
Claudia Villalobos
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New City Insurance made navigating through all the health insurances super EASY. Their documents are highly informative, professional, and easy to work with. Thank you for making the process of choosing a health plan so simple. You guys are THE BEST!
Philippe Salas
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I never expected to have a good time talking to an insurance salesman, but let me tell you Brendan was quite the treat. He was very helpful explaining the options and has a wonderful sense of humor. I hope to speak with him every time I call.
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Rocky Salas
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Jose Brena
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Eric Calciano has been extremely helpful in finding and selecting the right insurance coverage for our company. With many options out there Eric assisted us on getting a low cost provider saving more than 20% than from our competitors and providing excellent coverage for our employees.
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Jeff Stoltey and his team provide excellent customer service. Jeff has always provided my company SFCC with straightforward options. I went to a larger insurance company only to RUN BACK to Jeff at New City Insurance. I recommend them to anyone needing insurance without hesitation.
Kevin Luby
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Quick, easy & informative. We were able to secure quality insurance for our small business on a tight deadline. Thanks for the help New City.
Theresa Ruybol
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Eric was so great with us. He was very patient and kind as we are a newer smaller organization who is growing rapidly. With that said, we had made our inquiry, he had great rapid response and mostly had to wait on me. Any request that we made and/or questions we had, he was great answering and helping us understand. Then when we were ready for all documents and to move forward, Brendan helped with getting that together and the two of them worked their magic on New City's end to notify me of what was needed, assist me in that process and confirming that all was complete and approved for the coverage. I just want to say thank you all again so much, as insurance has always been confusing to me, and you all made that process go a lot smoother.Thank you
Andrea Ordendorff
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21:06 07 May 21
I've been working with both Clayton and Brendan for well over a year. As the purchase of our dental practice was delayed well over 14 months they both patiently supported me and continued to make themselves available. When we were officially ready to sign up they made the whole process seamless and super easy. This team is highly knowledgeable, professional, supportive, and efficient! I can't thank them enough for everything they've done.
T W
T W
22:32 30 Aug 20
I love New City Insurance. I never had a good experience dealing with insurance brokers until I started working with Brendan. He’s awesome! He is patient with me and takes the time to answer all my questions. I’m very grateful for all his help and hard work!
Mary Jane Deyette
Mary Jane Deyette
00:57 11 May 20
Jeff Stoltey is so awesome...even thru my company had only two employees, he took the time each year to research and find the best plan for us. The only reason I am leaving New City Insurance is because we no longer have any employees. Thank you Jeff
Alma Ortiz
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22:25 23 Feb 20
Brendan was awesome! I couldn't figure out how to pick my plan and he returned my call on a weekend to help me. Outstansing service!
jessica kavanagh
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Brendan was so helpful I definitely recommend him if you’re in need of good help and getting it done promptly. Thankyou so much again.
Tricia DeYoung
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19:49 13 Feb 20
I was very thankful I inquired about this info. with Brendan. He was very helpful so I understand the benefits available much better now. Thank you Brendan.
B Bayer
B Bayer
17:43 24 Sep 19
NCI handled almost everything from start to finish. Clayton and Brendan made the plans easy to understand and walked me through the application process. They got me my ID numbers before my cards arrived so that I could keep an appointment I had already scheduled. My last broker wouldn't have done that. 5 stars!
Jessica Lehr
Jessica Lehr
03:36 07 Jun 19
Our staff was interested in a health plan, but we didn't know how beneficial a solid employee benefits package would be for our business to expand. We'd lose prospective employees because they had more options for their medical insurance which was sometimes more valuable than more pay. The New City team was amazing and gave us as many affordable options as possible so that everyone had their needs met.
Mike McClay
Mike McClay
19:36 03 May 19
My employer uses New City as their insurance broker, and I'm always amazed when I call in for assistance by how knowledgeable and attentive their staff is with my requests. Their online benefits platform makes selecting insurance plans pretty darn easy. I would highly recommend their services.
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