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How Will CFOs Adapt And Plan For Rising Costs In 2022?

May 30, 2022, by New City Insurance

chief financial officer planning company budget on tablet pcAfter being largely under control for the last four decades, inflation is accelerating in the U.S. and around the world as economies rebound from the pandemic recession with a strength and speed that has caught many businesses off guard. This is posing significant challenges for chief financial officers (CFOs), who must contend with increasing costs while helping their company remain profitable. Here is a look at the current situation and how CFOs can adapt and plan for rising costs in 2022.

Current Inflation Rates

According to the U.S. Department of Labor, the Consumer Price Index rose 8.5 percent in March from 12 months earlier in the largest year-over-year increase recorded since December 1981. At the same time, inflation increased by 1.2 percent in March over February’s level in the biggest one-month spike since 2005 and a marked rise over the 0.8 percent bump noted from January to February.

With inflation reaching levels that have not been seen in several decades, many CFOs are faced with an economic situation they have never dealt with before. Even those who can remember the last time inflation was this high can make few comparisons to the current economic climate. The role of the CFO was far different in the 1970s and 1980s than now, and many of the problems being seen this time around were not on the radar back then — specifically disruptions in the supply chain, tight labor markets, and shifting consumer demand.

Unfortunately, as the economy recovers from the pandemic and the war in Ukraine shakes up global markets, it is difficult to predict when inflation might recede. However, no matter which way the economy is headed, there are still growth opportunities that savvy CFOs can take advantage of.

Some businesses are being hit harder than others. Inflation is being acutely felt by anyone consuming commodities, especially builders and industrial manufacturers. Moreover, as inflation grows, commodities and shipping costs are also on the rise as demand snaps back post-pandemic.

CFOs have several tools at their disposal to address these conditions. Some are choosing to pass on the higher costs in the form of price increases to consumers, but this only works when they have the pricing power to do so successfully. Large corporations and small businesses alike are raising their prices, and it has done little to deter consumer spending so far.

Some companies are taking a different approach and trying to manage their spending. Some are bidding out more for certain services and issuing requests for proposals to ensure they are getting the best prices possible, but this is not enough to completely offset inflation.

employee benefits conceptIt can be tricky for employers to adjust their annual compensation and benefits in response to surging inflation. Many employers have continued with the traditional average annual salary increase of three percent in the past few years to avoid getting locked into paying workers an inflation-adjusted salary in case inflation starts to subside soon.

However, they are using tactics such as implementing retention bonuses to provide valued employees with a financial incentive to stay with the company. This allows them to account for inflation without committing to a long-term increase in salary.

How Interest Rates Relate

This high inflation is accompanied by higher interest rates. The current interest rates have reached highs not seen since the fall of 2008, and the many inputs within the U.S. economy make the situation very complicated. There are risks involved in being too aggressive and not aggressive enough, and the effects of tightening policies could take years to ripple through the economy.

Many experts believe that CFOs do not need to worry too much about this right now. The bigger issue, they point out, is the U.S. Federal Reserve Bank tapering larger-scale purchases, and businesses need to prepare for the Fed shrinking its balance sheet.

However, as long as the economy remains on a path of growth, there is capital available. Buyers and sellers may need to make adjustments for higher interest rates, and there could be more smaller deals as a result.

The Labor Market and How It Is Affected by Inflation and Interest Rates

Filling jobs and retaining valued employees is a major concern for CFOs in 2022. Right now, the labor market in the U.S. is facing significant challenges, with many job openings going unfilled. CFOs need to consider the pressure of the tight labor market carefully as they make plans for hiring and retaining talent.

There are two main reasons that companies have been struggling to find the employees they need. The first is a talent mismatch, which is something that CFOs have been complaining about for many years. Now, however, this is being compounded by the fact that many people are simply not going back to work yet.

Some are hesitant to go back to work due to COVID-19 fears, while others are staying home because they do not have childcare or do not want their children to return to school. Some people are even opting out of the workforce altogether.

Right now, America has a record-setting 1.8 jobs open for each unemployed worker, the New York Times reports. This is giving employees greater control, and many are commanding better benefits, higher pay, and flexible schedules.

Innovative hiring practices, better wages, and more salary reviews are all good approaches. Some companies are offering greater flexibility to attract employees who would prefer to work from home, while others are offering generous signing bonuses. Others are extending their typical vesting periods for retirement plans to discourage employees from leaving.

Creating meaningful additions to benefits packages is a good way of attracting workers, but it is also an important step for businesses that are unable to fill vacancies as it can help them to retain existing talent.

Wage Spirals

white spiral notebook and pencil with text wagesOne economic issue coming into play is the wage-price spiral. When people earn higher wages, they begin to demand more goods and services, which causes prices to rise. Wage increases also mean higher general business expenses, which are passed on to consumers in the form of a spike in prices. This can trigger a perpetual loop of price increases. Although wages may be higher, the increase in prices spurs workers to demand even higher salaries, and this continues until wage levels can no longer be supported.

Wages in the country are now rising at their quickest pace in 40 years, but wage growth is not managing to keep up with rapid inflation, so some workers are struggling to stay afloat financially even as their paychecks grow.

In March 2022, wages increased yet again, in news that was welcomed by workers across the nation who must contend with higher prices on everything from groceries to gas. These higher wages have been drawing people back to the labor force. However, they are not growing enough to keep up with inflation. When annual compensation rises 3 to 5 percent, for example, but inflation hovers at 7 or 8 percent, employees effectively experience a pay cut, which is not an optimal situation when there is a severe talent crunch giving employees considerable leverage.

Deloitte’s “The inflation outlook: Four futures for inflation” report noted that inflation could rise to 8 to 9 percent through 2024 should inflation become embedded in workers’ expectations and set a wage-price spiral into motion. This may be a worst-case scenario, but CFOs should be gauging employees’ opinions about their compensation as it relates to inflation and monitoring confidence metrics.

The Federal Reserve can use monetary policy or interest rates to try to curb the wage-price spiral, and some experts have suggested that the Fed needs to react more aggressively to try to slow the economy. By lifting interest rates, money becomes more expensive to borrow. This can slow spending and help put the situation back into balance. However, should the Fed raise interest rates to high levels to help correct the economy, it could spur a recession that results in even higher unemployment. It is a difficult balance to strike.

How Digital Acceleration Is Being Impacted

Businesses that struggle to find workers may turn to technology to give their productivity a boost. In 2022, CFOs need to be more technologically savvy to find new solutions to worker shortages. Computers can help automate many of the tasks people perform manually to save time and unlock new efficiencies. Investments in labor-saving technologies are helping companies to make up for talent gaps.

financial report analysis and reviewing conceptFor CFOs, managing the challenges in the current economic climate requires being proactive to predict business impacts.

The most successful CFOs are those skilled to lead a digital transformation and who can leverage technology to their greatest advantage. CFOs need to use all the data, predictive analytics, and modern technology tools to create dynamic plans as well as contingencies to adapt to the current economic volatility.

Learn More with New City

An effective way of planning for rising costs is reducing expenses, and healthcare costs are one area where many companies may be able to find savings. On average, healthcare costs have risen more than the inflation rate over the years, which means businesses are spending more than ever on health insurance.

There are many options for affordable group health insurance that can help companies cut costs significantly at a time when every dollar counts. The benefits consulting team at New City Insurance works with businesses to help them get the lowest rate possible with the best benefits and can customize plans to ensure they suit the company’s employees and budget.

To find out more about how affordable group health insurance can help your business save money in the face of rising costs, speak to the experienced benefits consultants at New City Insurance today.

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New City Insurance
New City Insurance
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Briar Schwartz
Briar Schwartz
05:38 10 Apr 25
Working with the team at New City Insurance was a great experience, couldn’t recommend it enough. Being completely new to the insurance world, both Clayton and Eric were thoughtful and kind, and most importantly patient with my many questions. All in all 5/5 stars. Thank you New City!
Iris deBruin
Iris deBruin
03:24 10 Apr 25
The team at New City was incredible. Clayton walked me through every step, made everything easy to understand, and was always there when I had questions. I felt supported the whole way through—can’t recommend them enough!
Lea R
Lea R
22:46 09 Apr 25
New City was outstanding from start to finish. Incredibly professional, responsive, and genuinely caring. They made everything easy to understand and completely stress-free. Couldn’t recommend them more!
Brooks Chiongbian
Brooks Chiongbian
21:21 07 Apr 25
I ran into an issue with our carrier and Nick got right to the bottom of things. He and his team were incredibly responsive and helpful, making what could have been a frustrating situation so much easier to handle. They really went above and beyond to make sure everything was resolved quickly and smoothly. I’m super grateful for their support and highly recommend New City Insurance to anyone looking for a team that truly cares about their clients!
Elizabeth Teposte
Elizabeth Teposte
23:35 02 Apr 25
My Experience with New City has been amazing. Team Eric has been great, especially Nicholas Rebis their follow up time is a 10/10. I'm currently helping an employee out with her questions and have been running to Nicholas, before I say bye to our team member, letting her know I will follow up as soon as I hear something, I see his response. Thank you to the team for making it easier for me to assist our employees during difficult times.
Chelsea Antczak
Chelsea Antczak
17:54 02 Apr 25
New City Insurance is an outstanding company that genuinely prioritizes its clients. They are professional, highly knowledgeable, and always delivers the best solutions. I highly recommend them to anyone seeking a trusted insurance advisor who truly has your back.
Stephanie Gillon
Stephanie Gillon
19:16 22 Mar 25
I'm here to tell the world to look no further in your insurance search! Seriously, this company is it. I am beyond impressed with the skill set of this team. They are extremely motivated and dedicated to helping their clients and offer top-tier service. I was treated with such care and professionalism throughout our entire interaction together. Thank you, Eric and team, for being so thorough, kind, and efficient while helping me find the lowest prices possible!
Roshaun LaForce
Roshaun LaForce
23:06 20 Mar 25
New City Insurance has such a great team. They genuinely care about their clients and make the whole process easy!
Alec Remington
Alec Remington
00:54 20 Mar 25
A great team of hard workers. My experience with them has been nothing but positive. Highly recommended.
Morgan Ostrander
Morgan Ostrander
16:00 19 Mar 25
Great team to work with! They lowered our costs and have provided excellent service.
Zach Baker
Zach Baker
15:19 19 Mar 25
Eric and the team at New City Insurance are truly top-notch. It’s clear they genuinely care about their clients and work hard to provide the best service possible. Their integrity and dedication really set them apart. Highly recommend!
Momo Furusho
Momo Furusho
13:24 19 Mar 25
New City is run by not just a competent team, but people who genuinely care about providing the best service possible. Eric Calciano is a gem!
Allie B
Allie B
19:34 04 Feb 25
Excellent service and support from start to finish! The NCI team is professional, responsive and truly cares about their customers.
Deana Hartland
Deana Hartland
16:04 14 Jan 25
These guys are great and definitely go above and beyond. We were overcharged for a surgery that my husband had in Aug 2024 due to the contract that they had with our health insurance. It was very difficult trying to work and deal with trying to get this refund back from the surgical hospital we went to. A lot of playing phone tag with them. My husbands HR team got "Nicholas" involved and OMG.....he just handled everything. He stayed in constant contact with me via email on every step of the way. Eventually he was able to get this money refunded that was $997. He has been on top of it from day one. I must say he took all of the stress off of me dealing with this situation during my working hours and went ABOVE AND BEYOND the call of duty. I am so happy they got involved and relived me from dealing with this and the stress it would've caused me. You will be very blessed working with a company such as this. Keep doing what your doing!
Justin Hoffman
Justin Hoffman
02:52 17 Oct 24
Always quick to respond. This team is up early and late.
Roger
Roger
16:30 30 Aug 24
Eric Calciano, is as sharp and knowledgeable about health benefits and insurance, as anyone I've ever come across. If you need any kind of benefits analysis I highly recommend him and his firm. He is easy to work with and highly professional.
Timothy Burke
Timothy Burke
04:02 30 Aug 24
I don't leave reviews often, but this one is well deserved and overdue. Clayton provided services to my company prior to his move into the insurance world a few years ago. Always being incredibly impressed with his talent and strong communication skills, I decided to switch our insurance broker and give New City a shot. That turned out to be a great move.The first year, Clayton actually jumped on a plane and flew from Oregon to California just to be onsite and administer open enrollment for my 45 employees. Clayton, Eric, Jeff, Brendan, and the entire team have been a pleasure to work with over the years. The communication, response time, and insurance knowledge is second to none in my opinion. A legitimate 10/10. They are great listeners and strive to really understand the needs of their customers.I'm very selective about giving referrals and making recommendations, but New City has never disappointed. If you are reading these reviews to help make your decision on selecting an insurance broker, this team is 100% a solid option. And if you don't believe me, just look at the other reviews.
Megan Ketter
Megan Ketter
19:48 28 Aug 24
Excellent customer service. Brendan and team are professional, timely, and so appreciated when navigating this complicated insurance world. Very thankfully for them! Highly recommended.
Ailene Chow
Ailene Chow
23:15 26 Sep 23
We have been working with New City Insurance since 2019 at the start of our company and has not look back since. They are responsive and proactive when it comes to advise and also market analysis on what's there in the marketplace. Unfortunately insurance benefits costs has been increasing yearly with differences in the percentage of increase . The New City folks reaches out months before the impending increase takes places and help relook into options or recommendations that they see fit. We were a company of 2 to now 7 permanent staff . While we are small , this company still takes care of us well.
Carol Zhang
Carol Zhang
04:29 06 Mar 22
As a rapidly expanding national media organization, the employee benefits strategy and administration that New City has provided us during our growth has been invaluable. They have been proactive about informing us of the different benefit strategies available to us as we grow as well as managing the additional compliance laws and reporting requirements at each stage of our growth.
Claudia Villalobos
Claudia Villalobos
20:14 03 Mar 22
New City Insurance made navigating through all the health insurances super EASY. Their documents are highly informative, professional, and easy to work with. Thank you for making the process of choosing a health plan so simple. You guys are THE BEST!
Philippe Salas
Philippe Salas
17:02 22 Feb 22
I never expected to have a good time talking to an insurance salesman, but let me tell you Brendan was quite the treat. He was very helpful explaining the options and has a wonderful sense of humor. I hope to speak with him every time I call.
Jennifer Polito
Jennifer Polito
17:15 09 Feb 22
Super easy enrollment process. Fast and friendly customer service. If you are looking for an insurance company that is there for you every step of the way I highly recommend New City Insurance.
Rocky Salas
Rocky Salas
23:46 07 Jan 22
So friendly, I hope to speak to him again in all my future insurance needs.
Rocky Salas
Rocky Salas
23:38 07 Jan 22
So friendly and soft spoken. I hope to speak to him again in all my future insurance needs.
Jose Brena
Jose Brena
13:20 06 Jan 22
Eric Calciano has been extremely helpful in finding and selecting the right insurance coverage for our company. With many options out there Eric assisted us on getting a low cost provider saving more than 20% than from our competitors and providing excellent coverage for our employees.
Anastasia Beaverhousen
Anastasia Beaverhousen
17:05 28 Dec 21
Signing up for insurance was quick and easy. Felicity Sundsboe
SFCC
SFCC
22:08 29 Nov 21
Jeff Stoltey and his team provide excellent customer service. Jeff has always provided my company SFCC with straightforward options. I went to a larger insurance company only to RUN BACK to Jeff at New City Insurance. I recommend them to anyone needing insurance without hesitation.
Kevin Luby
Kevin Luby
19:13 22 Oct 21
Quick, easy & informative. We were able to secure quality insurance for our small business on a tight deadline. Thanks for the help New City.
Theresa Ruybol
Theresa Ruybol
19:30 01 Jul 21
Eric was so great with us. He was very patient and kind as we are a newer smaller organization who is growing rapidly. With that said, we had made our inquiry, he had great rapid response and mostly had to wait on me. Any request that we made and/or questions we had, he was great answering and helping us understand. Then when we were ready for all documents and to move forward, Brendan helped with getting that together and the two of them worked their magic on New City's end to notify me of what was needed, assist me in that process and confirming that all was complete and approved for the coverage. I just want to say thank you all again so much, as insurance has always been confusing to me, and you all made that process go a lot smoother.Thank you
Andrea Ordendorff
Andrea Ordendorff
21:06 07 May 21
I've been working with both Clayton and Brendan for well over a year. As the purchase of our dental practice was delayed well over 14 months they both patiently supported me and continued to make themselves available. When we were officially ready to sign up they made the whole process seamless and super easy. This team is highly knowledgeable, professional, supportive, and efficient! I can't thank them enough for everything they've done.
T W
T W
22:32 30 Aug 20
I love New City Insurance. I never had a good experience dealing with insurance brokers until I started working with Brendan. He’s awesome! He is patient with me and takes the time to answer all my questions. I’m very grateful for all his help and hard work!
Mary Jane Deyette
Mary Jane Deyette
00:57 11 May 20
Jeff Stoltey is so awesome...even thru my company had only two employees, he took the time each year to research and find the best plan for us. The only reason I am leaving New City Insurance is because we no longer have any employees. Thank you Jeff
Alma Ortiz
Alma Ortiz
22:25 23 Feb 20
Brendan was awesome! I couldn't figure out how to pick my plan and he returned my call on a weekend to help me. Outstansing service!
jessica kavanagh
jessica kavanagh
19:53 13 Feb 20
Brendan was so helpful I definitely recommend him if you’re in need of good help and getting it done promptly. Thankyou so much again.
Tricia DeYoung
Tricia DeYoung
19:49 13 Feb 20
I was very thankful I inquired about this info. with Brendan. He was very helpful so I understand the benefits available much better now. Thank you Brendan.
B Bayer
B Bayer
17:43 24 Sep 19
NCI handled almost everything from start to finish. Clayton and Brendan made the plans easy to understand and walked me through the application process. They got me my ID numbers before my cards arrived so that I could keep an appointment I had already scheduled. My last broker wouldn't have done that. 5 stars!
Jessica Lehr
Jessica Lehr
03:36 07 Jun 19
Our staff was interested in a health plan, but we didn't know how beneficial a solid employee benefits package would be for our business to expand. We'd lose prospective employees because they had more options for their medical insurance which was sometimes more valuable than more pay. The New City team was amazing and gave us as many affordable options as possible so that everyone had their needs met.
Mike McClay
Mike McClay
19:36 03 May 19
My employer uses New City as their insurance broker, and I'm always amazed when I call in for assistance by how knowledgeable and attentive their staff is with my requests. Their online benefits platform makes selecting insurance plans pretty darn easy. I would highly recommend their services.
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