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8 Ways to Retain Employees in a Post-Pandemic Workforce

September 9, 2021, by New City Insurance

young people who are retain employees with face masks back at work in office after lockdownThe COVID-19 pandemic has reshaped the way that organizations approach employee recruitment and retention. According to a report by the Society for Human Resource Management (SHRM), more than half of employees in North America plan to look for a new job in 2021.

The report stated that prior to the pandemic, approximately 3.5 million employees left their jobs monthly. In April 2020, this number dropped to 1.9 million. By December 2021, projected turnover is expected to climb to 3.3 million and this pattern is likely to continue once the pandemic ends.

While the nationwide unemployment rate has gradually decreased to 5.4 percent as of July 2021, according to the Statista Research Department, many businesses are still struggling to find and retain a post-pandemic workforce. Companies must find ways to retain employees after COVID to ensure that there is sufficient talent to meet demands.

1. Schedule Flexible Work Hours

The pandemic caused uncertainty in the lives of many families. From job cuts to school closures, employees must navigate an unpredictable path at both home and work. Offer flexible work hours to enable employees to accommodate unexpected changes. Consider offering longer shifts to allow for an additional day off each week or staggered shifts that let workers maintain a better work-life balance.

2. Recognize Hard Work

Employees are under a lot of pressure post-pandemic due to a lack of workforce and stricter policies. It is important for companies to recognize their employees’ hard work and motivate them to continue doing a great job. Employee recognition can take many forms, such as spotlighting certain employees in the monthly newsletter, sending emails to the entire team, encouraging peer-to-peer recognition, giving shoutouts during meetings, or giving out rewards like cash, gift cards, or company swag.

3. Provide Remote Work Options

modern young man working remotely from home at night being a retain employeesMany people fear going back to work due to the possibility of catching the virus. Some employees are unable to return to work due to at-home obligations, such as caring for a child or family member.

Provide opportunities to work remotely if the nature of the job allows for this flexibility. Create a policy to set expectations for remote work and measure productivity over time to ensure that employees are keeping up with their work.

4. Offer Career Advancement Opportunities

There is a direct correlation between lack of career growth and poor employee engagement. Businesses that want to retain employees post-pandemic need to ensure that they are offering opportunities to employees that promote career development. This can be achieved in a number of ways, such as developing education and training programs that allow employees to expand their skill set and become more experienced.

5. Make Wellness a Priority

Employees want to know that their company cares about their health and well-being. The COVID-19 pandemic has caused significant stress over the last year and many people have suffered from physical ailments and mental health conditions. A post-pandemic employee benefits package should include a variety of wellness benefits, including group health insurance, life insurance, gym memberships, nutrition counseling, and other workplace wellness programs.

6. Encourage Employee Feedback

Business leaders do not always understand what employees are thinking and feeling, especially in a post-pandemic workplace. Take the time to engage with employees to learn more about their concerns and preferences. There are many ways to collect feedback from a workforce, such as through observation of workers, employee surveys and polls, or by hosting meetings and allowing employees the chance to speak and share ideas.

7. Rethink Attendance Policies

every day maintenance attendance registerIt makes sense that companies want to have their employees present and working as much as possible, but this is not always possible, especially post-COVID. Workers want to know that they can take time off without fear of losing their job.

Consider temporarily relaxing attendance policies to support employees that may be tardy or absent for reasons beyond their control. Develop a paid time off donation policy that enables employees to voluntarily give their earned paid time off to other workers in need.

8. Create a Healthy Work Environment

Employees want to know that they are safe while performing their job duties. Create a safer work environment with stricter cleaning protocols and strategic safety policies. For example, a business may implement alternative work schedules for different teams or require employees to wear masks when they are not seated at their desks. Offer ample disinfecting equipment, such as sanitizers and wipes placed throughout the building.

Speak with an Employee Benefits Consulting Firm

The right employee benefits plan can go a long way towards helping businesses retain top talent in a post-pandemic world. New City Insurance offers a wide range of benefits consulting services that seek to keep employees motivated and determined. For more information or to speak with an experienced employee benefits consultant, request a consultation with New City Insurance.

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Carol Zhang
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04:29 06 Mar 22
As a rapidly expanding national media organization, the employee benefits strategy and administration that New City has provided us during our growth has been invaluable. They have been proactive about informing us of the different benefit strategies available to us as we grow as well as managing the additional compliance laws and reporting requirements at each stage of our growth.
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New City Insurance made navigating through all the health insurances super EASY. Their documents are highly informative, professional, and easy to work with. Thank you for making the process of choosing a health plan so simple. You guys are THE BEST!
Philippe Salas
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I never expected to have a good time talking to an insurance salesman, but let me tell you Brendan was quite the treat. He was very helpful explaining the options and has a wonderful sense of humor. I hope to speak with him every time I call.
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Super easy enrollment process. Fast and friendly customer service. If you are looking for an insurance company that is there for you every step of the way I highly recommend New City Insurance.
Rocky Salas
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So friendly, I hope to speak to him again in all my future insurance needs.
Rocky Salas
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So friendly and soft spoken. I hope to speak to him again in all my future insurance needs.
Jose Brena
Jose Brena
13:20 06 Jan 22
Eric Calciano has been extremely helpful in finding and selecting the right insurance coverage for our company. With many options out there Eric assisted us on getting a low cost provider saving more than 20% than from our competitors and providing excellent coverage for our employees.
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Signing up for insurance was quick and easy. Felicity Sundsboe
SFCC
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22:08 29 Nov 21
Jeff Stoltey and his team provide excellent customer service. Jeff has always provided my company SFCC with straightforward options. I went to a larger insurance company only to RUN BACK to Jeff at New City Insurance. I recommend them to anyone needing insurance without hesitation.
Kevin Luby
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19:13 22 Oct 21
Quick, easy & informative. We were able to secure quality insurance for our small business on a tight deadline. Thanks for the help New City.
Theresa Ruybol
Theresa Ruybol
19:30 01 Jul 21
Eric was so great with us. He was very patient and kind as we are a newer smaller organization who is growing rapidly. With that said, we had made our inquiry, he had great rapid response and mostly had to wait on me. Any request that we made and/or questions we had, he was great answering and helping us understand. Then when we were ready for all documents and to move forward, Brendan helped with getting that together and the two of them worked their magic on New City's end to notify me of what was needed, assist me in that process and confirming that all was complete and approved for the coverage. I just want to say thank you all again so much, as insurance has always been confusing to me, and you all made that process go a lot smoother.Thank you
Andrea Ordendorff
Andrea Ordendorff
21:06 07 May 21
I've been working with both Clayton and Brendan for well over a year. As the purchase of our dental practice was delayed well over 14 months they both patiently supported me and continued to make themselves available. When we were officially ready to sign up they made the whole process seamless and super easy. This team is highly knowledgeable, professional, supportive, and efficient! I can't thank them enough for everything they've done.
T W
T W
22:32 30 Aug 20
I love New City Insurance. I never had a good experience dealing with insurance brokers until I started working with Brendan. He’s awesome! He is patient with me and takes the time to answer all my questions. I’m very grateful for all his help and hard work!
Mary Jane Deyette
Mary Jane Deyette
00:57 11 May 20
Jeff Stoltey is so awesome...even thru my company had only two employees, he took the time each year to research and find the best plan for us. The only reason I am leaving New City Insurance is because we no longer have any employees. Thank you Jeff
Alma Ortiz
Alma Ortiz
22:25 23 Feb 20
Brendan was awesome! I couldn't figure out how to pick my plan and he returned my call on a weekend to help me. Outstansing service!
jessica kavanagh
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19:53 13 Feb 20
Brendan was so helpful I definitely recommend him if you’re in need of good help and getting it done promptly. Thankyou so much again.
Tricia DeYoung
Tricia DeYoung
19:49 13 Feb 20
I was very thankful I inquired about this info. with Brendan. He was very helpful so I understand the benefits available much better now. Thank you Brendan.
B Bayer
B Bayer
17:43 24 Sep 19
NCI handled almost everything from start to finish. Clayton and Brendan made the plans easy to understand and walked me through the application process. They got me my ID numbers before my cards arrived so that I could keep an appointment I had already scheduled. My last broker wouldn't have done that. 5 stars!
Jessica Lehr
Jessica Lehr
03:36 07 Jun 19
Our staff was interested in a health plan, but we didn't know how beneficial a solid employee benefits package would be for our business to expand. We'd lose prospective employees because they had more options for their medical insurance which was sometimes more valuable than more pay. The New City team was amazing and gave us as many affordable options as possible so that everyone had their needs met.
Mike McClay
Mike McClay
19:36 03 May 19
My employer uses New City as their insurance broker, and I'm always amazed when I call in for assistance by how knowledgeable and attentive their staff is with my requests. Their online benefits platform makes selecting insurance plans pretty darn easy. I would highly recommend their services.
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