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How To Choose A PEO

April 8, 2021, by New City Insurance

HR Meeting with Employees talking about a peoProfessional employer organizations (PEOs) are responsible for overseeing a wide range of human resource responsibilities. Businesses often reach out to a PEO to help streamline their HR functions, such as payroll and benefits.

Delegating these tasks frees up valuable time and allows business leaders and employees to focus on growth-driven activities.

Steps To Find The Right PEO

While the benefits of partnering with a PEO are indisputable, choosing a professional employer organization to work with can often be challenging. Businesses want a PEO that is professional, reliable, and efficient.

They want to know that their company and its employees are in good hands. Here are some simple tips on how to choose a PEO and where to find one.

Review Licensing And Accreditation

Professional employer organizations must meet specific state and federal requirements before they can legally offer services. A PEO should be licensed, accredited, or registered with organizations like the Employer Services Assurance Corporation (ESAC), the Better Business Bureau, or the local and state chambers of commerce.

A PEO can also voluntarily become certified with the IRS to assume responsibility for federal employment taxes for wages.

Check References Of The PEO

Qualified PEOs will generally have no problem providing interested clients with a list of references. Ideally, a business wants to look at three to five references from past clients, including newer and older clients.

When interviewing these clients, ask questions like why the company joined a PEO, why they picked this particular PEO, how many PEOs they reviewed before choosing this one and what they believe to be the PEO’s biggest weaknesses.

Perform Online Research

Man Doing Online Research about a peo

A quick internet search can say a lot about a PEO. Do some research to see what people are saying about the organization online. Explore the PEO’s website and social media pages, including Facebook, Twitter, and LinkedIn.

See how the salespeople on these platforms interact with clients and how the organization approaches complaints or questions. If much of the information found online is negative, consider choosing a different PEO with a better online reputation.

Research The Organization’s History

Unless a PEO is a startup company, there should be some history of the organization online. Learn how long the PEO has been around, how many years the company has offered HR services, where the company is headquartered, and how many corporate employees it has.

Also, review the company’s mission, the credentials of its staff members, the company’s values, and how the PEO usually communicates with clients.

Look At Benefits Packages

When searching for quality PEOs, consider what options are in the benefits package. PEOs can often offer businesses more options in terms of insurance and other benefits compared to what they could obtain without this partnership. Choose a PEO that can offer an attractive benefits package that will benefit both employers and employees.

Understand Employee Benefits Funding

Before selecting a PEO, look into how the employee benefits are funded. Some PEOs are fully funded, while others may be partially funded. Also, determine who the third-party administrator (TPA) or carrier is for the organization and if it is authorized to do business in the state.

Calculate Cost

A great PEO only makes sense if the business can afford the partnership. PEOs can be found at all price points, and it may be necessary to shop around to find an organization that fits the company’s budget. PEOs generally set prices based on a company’s size and needs.

Carefully Read The Service Agreement

peo and people Discussing Agreement

Before signing any documents, a business should always take plenty of time to review the service agreement drawn up by the PEO. The service agreement should outline the respective parties’ liabilities and responsibilities.

It should also include any guarantees that are provided and provisions that may permit the business or the PEO to cancel the terms of the contract.

Take Note Of Expertise

When speaking about services, the consultant should have an in-depth understanding of all services and what they entail. They should be able to provide information on how their services will help the business in terms of time and cost savings.

The PEO should also be able to answer any questions or address concerns that the business may have regarding these services. If the consultant cannot answer questions or seems to lack an understanding of the services, consider choosing a different one.

Reach Out To A Qualified PEO Consultant

PEOs consist of licensed professionals who have a deep understanding of HR services and have the skill set needed to step into this role effectively. For any business that wants to take the hassle out of managing human resources responsibilities, consider partnering with a PEO.

For more information about services or to speak with a qualified consultant about acquiring services, contact New City Insurance to schedule a consultation.

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Filed Under: HR,  PEOs

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New City Insurance
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Carol Zhang
Carol Zhang
04:29 06 Mar 22
As a rapidly expanding national media organization, the employee benefits strategy and administration that New City has provided us during our growth has been invaluable. They have been proactive about informing us of the different benefit strategies available to us as we grow as well as managing the additional compliance laws and reporting requirements at each stage of our growth.
Claudia Villalobos
Claudia Villalobos
20:14 03 Mar 22
New City Insurance made navigating through all the health insurances super EASY. Their documents are highly informative, professional, and easy to work with. Thank you for making the process of choosing a health plan so simple. You guys are THE BEST!
Philippe Salas
Philippe Salas
17:02 22 Feb 22
I never expected to have a good time talking to an insurance salesman, but let me tell you Brendan was quite the treat. He was very helpful explaining the options and has a wonderful sense of humor. I hope to speak with him every time I call.
Jennifer Polito
Jennifer Polito
17:15 09 Feb 22
Super easy enrollment process. Fast and friendly customer service. If you are looking for an insurance company that is there for you every step of the way I highly recommend New City Insurance.
Rocky Salas
Rocky Salas
23:46 07 Jan 22
So friendly, I hope to speak to him again in all my future insurance needs.
Rocky Salas
Rocky Salas
23:38 07 Jan 22
So friendly and soft spoken. I hope to speak to him again in all my future insurance needs.
Jose Brena
Jose Brena
13:20 06 Jan 22
Eric Calciano has been extremely helpful in finding and selecting the right insurance coverage for our company. With many options out there Eric assisted us on getting a low cost provider saving more than 20% than from our competitors and providing excellent coverage for our employees.
Anastasia Beaverhousen
Anastasia Beaverhousen
17:05 28 Dec 21
Signing up for insurance was quick and easy. Felicity Sundsboe
SFCC
SFCC
22:08 29 Nov 21
Jeff Stoltey and his team provide excellent customer service. Jeff has always provided my company SFCC with straightforward options. I went to a larger insurance company only to RUN BACK to Jeff at New City Insurance. I recommend them to anyone needing insurance without hesitation.
Kevin Luby
Kevin Luby
19:13 22 Oct 21
Quick, easy & informative. We were able to secure quality insurance for our small business on a tight deadline. Thanks for the help New City.
Theresa Ruybol
Theresa Ruybol
19:30 01 Jul 21
Eric was so great with us. He was very patient and kind as we are a newer smaller organization who is growing rapidly. With that said, we had made our inquiry, he had great rapid response and mostly had to wait on me. Any request that we made and/or questions we had, he was great answering and helping us understand. Then when we were ready for all documents and to move forward, Brendan helped with getting that together and the two of them worked their magic on New City's end to notify me of what was needed, assist me in that process and confirming that all was complete and approved for the coverage. I just want to say thank you all again so much, as insurance has always been confusing to me, and you all made that process go a lot smoother.Thank you
Andrea Ordendorff
Andrea Ordendorff
21:06 07 May 21
I've been working with both Clayton and Brendan for well over a year. As the purchase of our dental practice was delayed well over 14 months they both patiently supported me and continued to make themselves available. When we were officially ready to sign up they made the whole process seamless and super easy. This team is highly knowledgeable, professional, supportive, and efficient! I can't thank them enough for everything they've done.
T W
T W
22:32 30 Aug 20
I love New City Insurance. I never had a good experience dealing with insurance brokers until I started working with Brendan. He’s awesome! He is patient with me and takes the time to answer all my questions. I’m very grateful for all his help and hard work!
Mary Jane Deyette
Mary Jane Deyette
00:57 11 May 20
Jeff Stoltey is so awesome...even thru my company had only two employees, he took the time each year to research and find the best plan for us. The only reason I am leaving New City Insurance is because we no longer have any employees. Thank you Jeff
Alma Ortiz
Alma Ortiz
22:25 23 Feb 20
Brendan was awesome! I couldn't figure out how to pick my plan and he returned my call on a weekend to help me. Outstansing service!
jessica kavanagh
jessica kavanagh
19:53 13 Feb 20
Brendan was so helpful I definitely recommend him if you’re in need of good help and getting it done promptly. Thankyou so much again.
Tricia DeYoung
Tricia DeYoung
19:49 13 Feb 20
I was very thankful I inquired about this info. with Brendan. He was very helpful so I understand the benefits available much better now. Thank you Brendan.
B Bayer
B Bayer
17:43 24 Sep 19
NCI handled almost everything from start to finish. Clayton and Brendan made the plans easy to understand and walked me through the application process. They got me my ID numbers before my cards arrived so that I could keep an appointment I had already scheduled. My last broker wouldn't have done that. 5 stars!
Jessica Lehr
Jessica Lehr
03:36 07 Jun 19
Our staff was interested in a health plan, but we didn't know how beneficial a solid employee benefits package would be for our business to expand. We'd lose prospective employees because they had more options for their medical insurance which was sometimes more valuable than more pay. The New City team was amazing and gave us as many affordable options as possible so that everyone had their needs met.
Mike McClay
Mike McClay
19:36 03 May 19
My employer uses New City as their insurance broker, and I'm always amazed when I call in for assistance by how knowledgeable and attentive their staff is with my requests. Their online benefits platform makes selecting insurance plans pretty darn easy. I would highly recommend their services.
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