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Employee Benefit Advisors: Leading in the Battle Against Burnout

September 11, 2023, by New City Insurance

exhausted employee in the officeEmployee burnout is a very real problem in nearly all business sectors. A Deloitte workplace burnout survey revealed that 77% of respondents experienced employee burnout at their current job, with more than half claiming to have felt burnt out on more than one occasion.

Symptoms of employee burnout range from an inability to concentrate and feelings of hopelessness to cynicism towards people and recurring sickness. Burnout can also lead to poor productivity and business performance.

Employee burnout is a serious type of workplace stress in which workers can experience physical, mental, and emotional exhaustion. Fortunately, there are solutions to fight burnout. Employee benefit advisors can assist organizations with preventing burnout to minimize employee turnover and retain talent.

The Employee Burnout Epidemic

Burnout in the workplace is not a new concept but one that organizations have experienced for many decades. Employee burnout is often a result of chronic workplace stress and involves many aspects, such as reduced efficacy at work, negativity towards the job in question, and chronic exhaustion.

Unfortunately, there is no single driving factor behind the employee burnout epidemic. Burnout can result from many factors, such as heavy workloads, a perceived lack of control, poor work relationships, lack of recognition and a lack of fairness.

Flexibility has also been found to be a contributing factor in employee burnout. A Future Forum survey revealed that employees who are dissatisfied with their level of flexibility in the workplace are 43% more likely to experience burnout than those content with their current level of flexibility.

The Impact of Employee Burnout on Organizations

The impact of employee burnout in the workplace can be significant and far-reaching. Some ways that employee burnout can affect businesses include:

  • Increased absenteeism – Burnout can result in increased employee absenteeism. Workers who are burned out are more likely to take more sick days or use vacation time. More days off can result in delays in projects or missed deadlines, which impacts customer satisfaction.
  • Reduced productivity – Employees who are burned out often experience lower levels of productivity. These workers are often less engaged in their work and may experience chronic brain fog, have trouble concentrating, or exhibit forgetfulness.
  • Low morale – When employees are burned out, morale in the workplace can suffer. Employees may be more disconnected from their work and team dynamics are often affected as a result.
  • High turnover rates – Organizations work hard to retain top talent. Unfortunately, employee burnout can increase the turnover rate, as workers are more likely to leave their jobs in search of less stressful work conditions.

The Importance of Employee Benefits Advisors in Addressing Burnout

Addressing employee burnout should be a priority for any business experiencing high turnover rates, low productivity, and other symptoms of burnout. Investing in the expertise and guidance of an experienced employee benefits advisor can help reduce employee burnout and boost productivity in the workplace.

Employee benefits advisors can help organizations prevent burnout by:

  • Focusing on in-work solutions, such as mental health benefits
  • Offering an employee assistance program (EAP)
  • Recommending self-care and digital solutions for managing stress
  • Increasing access to counseling and similar wellness services

How Employee Benefits Advisors Help with Employee Burnout

While many employers are aware of employee burnout trends within workplaces across the country, few know how to address this ongoing problem. Bringing in a knowledgeable employee benefits advisor can help organizations tackle burnout by offering effective strategies and advice on how to help employees better manage emotional stressors.

Here are some of the ways that employee benefits advisors can assist with employee burnout:

Assessing Employee Burnout and Risks

Measuring burnout accuracy and ethics are often the first steps toward preventing burnout in the workplace. Employee benefit advisors can help organizations better recognize the signs of burnout and determine the severity of the problem. Advisors can also identify risks that employers face if they fail to implement solutions for burnout.

Designing Employee Benefits Plans

The right benefits package can make all the difference when tackling employee burnout in the workplace. Today, workers are more conscious than ever before when it comes to adopting a healthy work-life balance. Offering a comprehensive employee benefits plan that fosters employee health and well-being can help ward off burnout.

Providing Resources for Stress Management and Work-life Balance

Despite feeling the symptoms of burnout, many employees do not know where to turn for help. Employee benefit advisors can assist employees by providing valuable resources for stress management and providing guidance on how to develop a healthy work-life balance.

Benefits of Addressing Employee Burnout

Ignoring the signs of employee burnout in the workforce does not make the problem go away. Bringing in an employee benefits advisor can help shine a light on the situation and ensure that finding a solution becomes a top priority.

Some of the benefits of addressing employee burnout in the workplace include:

Improved Employee Engagement and Productivity

Employees want to know that they are valued by the companies they work for. Addressing employee burnout head-on demonstrates an organization’s dedication to its workforce.

In turn, employees feel cared about at work and are more likely to utilize their physical and mental health benefits to enhance their health and well-being. This can lead to improved employee productivity and engagement.

Greater Employee Retention and Loyalty

Organizations that treat their employees well are more likely to remain loyal in their given positions. Addressing employee burnout shows workers that the organization understands their struggles and respects their work-life boundaries.

Providing benefits like paid time off, wellness programs and other workplace perks can persuade employees to remain loyal and dedicated to their employer.

Reduction in Healthcare Costs

The impact of employee burnout affects organizations in many ways, including higher healthcare costs. According to O.C. Tanner’s Global Culture Report, approximately 79% of employees suffer from mild, moderate or severe burnout. In addition, the report attributes more than 120,000 deaths each year and $190 billion in healthcare spending to burnout.

By addressing employee burnout, organizations can help workers address their physical, mental and emotional needs with benefits like wellness programs and mental health days. These health measures not only address burnout but can have an overall positive effect on employees’ morale in the workplace.

Reduced Employee Absenteeism

missing employee conceptImplementing solutions designed to reduce employee stress in the workplace can be a complex endeavor. However, providing employees with the support systems they need to improve their health and well-being can have a direct impact on absenteeism.

Employees are more likely to take time off from work due to poor mental health. With help from a reputable employee benefits advisor, organizations can better prioritize their employees’ well-being and foster better mental health, thus reducing unplanned absences.

Reach Out to New City and Solve Employee Burnout

Burnout is a serious condition that is often overlooked by employers. It is important for organizations to recognize the signs of burnout in their workforce and take the necessary steps to minimize stressors and provide affordable and manageable solutions.

The team of experienced employee benefits advisors at New City Insurance has extensive experience providing organizations with powerful solutions with proven results. To learn how the employee benefits experts at New City Insurance can help your organization in the battle against employee burnout, request a consultation or call 888.210.2765.

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5.0
New City Insurance
New City Insurance
5.0
Briar Schwartz
Briar Schwartz
05:38 10 Apr 25
Working with the team at New City Insurance was a great experience, couldn’t recommend it enough. Being completely new to the insurance world, both Clayton and Eric were thoughtful and kind, and most importantly patient with my many questions. All in all 5/5 stars. Thank you New City!
Iris deBruin
Iris deBruin
03:24 10 Apr 25
The team at New City was incredible. Clayton walked me through every step, made everything easy to understand, and was always there when I had questions. I felt supported the whole way through—can’t recommend them enough!
Lea R
Lea R
22:46 09 Apr 25
New City was outstanding from start to finish. Incredibly professional, responsive, and genuinely caring. They made everything easy to understand and completely stress-free. Couldn’t recommend them more!
Brooks Chiongbian
Brooks Chiongbian
21:21 07 Apr 25
I ran into an issue with our carrier and Nick got right to the bottom of things. He and his team were incredibly responsive and helpful, making what could have been a frustrating situation so much easier to handle. They really went above and beyond to make sure everything was resolved quickly and smoothly. I’m super grateful for their support and highly recommend New City Insurance to anyone looking for a team that truly cares about their clients!
Elizabeth Teposte
Elizabeth Teposte
23:35 02 Apr 25
My Experience with New City has been amazing. Team Eric has been great, especially Nicholas Rebis their follow up time is a 10/10. I'm currently helping an employee out with her questions and have been running to Nicholas, before I say bye to our team member, letting her know I will follow up as soon as I hear something, I see his response. Thank you to the team for making it easier for me to assist our employees during difficult times.
Chelsea Antczak
Chelsea Antczak
17:54 02 Apr 25
New City Insurance is an outstanding company that genuinely prioritizes its clients. They are professional, highly knowledgeable, and always delivers the best solutions. I highly recommend them to anyone seeking a trusted insurance advisor who truly has your back.
Stephanie Gillon
Stephanie Gillon
19:16 22 Mar 25
I'm here to tell the world to look no further in your insurance search! Seriously, this company is it. I am beyond impressed with the skill set of this team. They are extremely motivated and dedicated to helping their clients and offer top-tier service. I was treated with such care and professionalism throughout our entire interaction together. Thank you, Eric and team, for being so thorough, kind, and efficient while helping me find the lowest prices possible!
Roshaun LaForce
Roshaun LaForce
23:06 20 Mar 25
New City Insurance has such a great team. They genuinely care about their clients and make the whole process easy!
Alec Remington
Alec Remington
00:54 20 Mar 25
A great team of hard workers. My experience with them has been nothing but positive. Highly recommended.
Morgan Ostrander
Morgan Ostrander
16:00 19 Mar 25
Great team to work with! They lowered our costs and have provided excellent service.
Zach Baker
Zach Baker
15:19 19 Mar 25
Eric and the team at New City Insurance are truly top-notch. It’s clear they genuinely care about their clients and work hard to provide the best service possible. Their integrity and dedication really set them apart. Highly recommend!
Momo Furusho
Momo Furusho
13:24 19 Mar 25
New City is run by not just a competent team, but people who genuinely care about providing the best service possible. Eric Calciano is a gem!
Allie B
Allie B
19:34 04 Feb 25
Excellent service and support from start to finish! The NCI team is professional, responsive and truly cares about their customers.
Deana Hartland
Deana Hartland
16:04 14 Jan 25
These guys are great and definitely go above and beyond. We were overcharged for a surgery that my husband had in Aug 2024 due to the contract that they had with our health insurance. It was very difficult trying to work and deal with trying to get this refund back from the surgical hospital we went to. A lot of playing phone tag with them. My husbands HR team got "Nicholas" involved and OMG.....he just handled everything. He stayed in constant contact with me via email on every step of the way. Eventually he was able to get this money refunded that was $997. He has been on top of it from day one. I must say he took all of the stress off of me dealing with this situation during my working hours and went ABOVE AND BEYOND the call of duty. I am so happy they got involved and relived me from dealing with this and the stress it would've caused me. You will be very blessed working with a company such as this. Keep doing what your doing!
Justin Hoffman
Justin Hoffman
02:52 17 Oct 24
Always quick to respond. This team is up early and late.
Roger
Roger
16:30 30 Aug 24
Eric Calciano, is as sharp and knowledgeable about health benefits and insurance, as anyone I've ever come across. If you need any kind of benefits analysis I highly recommend him and his firm. He is easy to work with and highly professional.
Timothy Burke
Timothy Burke
04:02 30 Aug 24
I don't leave reviews often, but this one is well deserved and overdue. Clayton provided services to my company prior to his move into the insurance world a few years ago. Always being incredibly impressed with his talent and strong communication skills, I decided to switch our insurance broker and give New City a shot. That turned out to be a great move.The first year, Clayton actually jumped on a plane and flew from Oregon to California just to be onsite and administer open enrollment for my 45 employees. Clayton, Eric, Jeff, Brendan, and the entire team have been a pleasure to work with over the years. The communication, response time, and insurance knowledge is second to none in my opinion. A legitimate 10/10. They are great listeners and strive to really understand the needs of their customers.I'm very selective about giving referrals and making recommendations, but New City has never disappointed. If you are reading these reviews to help make your decision on selecting an insurance broker, this team is 100% a solid option. And if you don't believe me, just look at the other reviews.
Megan Ketter
Megan Ketter
19:48 28 Aug 24
Excellent customer service. Brendan and team are professional, timely, and so appreciated when navigating this complicated insurance world. Very thankfully for them! Highly recommended.
Ailene Chow
Ailene Chow
23:15 26 Sep 23
We have been working with New City Insurance since 2019 at the start of our company and has not look back since. They are responsive and proactive when it comes to advise and also market analysis on what's there in the marketplace. Unfortunately insurance benefits costs has been increasing yearly with differences in the percentage of increase . The New City folks reaches out months before the impending increase takes places and help relook into options or recommendations that they see fit. We were a company of 2 to now 7 permanent staff . While we are small , this company still takes care of us well.
Carol Zhang
Carol Zhang
04:29 06 Mar 22
As a rapidly expanding national media organization, the employee benefits strategy and administration that New City has provided us during our growth has been invaluable. They have been proactive about informing us of the different benefit strategies available to us as we grow as well as managing the additional compliance laws and reporting requirements at each stage of our growth.
Claudia Villalobos
Claudia Villalobos
20:14 03 Mar 22
New City Insurance made navigating through all the health insurances super EASY. Their documents are highly informative, professional, and easy to work with. Thank you for making the process of choosing a health plan so simple. You guys are THE BEST!
Philippe Salas
Philippe Salas
17:02 22 Feb 22
I never expected to have a good time talking to an insurance salesman, but let me tell you Brendan was quite the treat. He was very helpful explaining the options and has a wonderful sense of humor. I hope to speak with him every time I call.
Jennifer Polito
Jennifer Polito
17:15 09 Feb 22
Super easy enrollment process. Fast and friendly customer service. If you are looking for an insurance company that is there for you every step of the way I highly recommend New City Insurance.
Rocky Salas
Rocky Salas
23:46 07 Jan 22
So friendly, I hope to speak to him again in all my future insurance needs.
Rocky Salas
Rocky Salas
23:38 07 Jan 22
So friendly and soft spoken. I hope to speak to him again in all my future insurance needs.
Jose Brena
Jose Brena
13:20 06 Jan 22
Eric Calciano has been extremely helpful in finding and selecting the right insurance coverage for our company. With many options out there Eric assisted us on getting a low cost provider saving more than 20% than from our competitors and providing excellent coverage for our employees.
Anastasia Beaverhousen
Anastasia Beaverhousen
17:05 28 Dec 21
Signing up for insurance was quick and easy. Felicity Sundsboe
SFCC
SFCC
22:08 29 Nov 21
Jeff Stoltey and his team provide excellent customer service. Jeff has always provided my company SFCC with straightforward options. I went to a larger insurance company only to RUN BACK to Jeff at New City Insurance. I recommend them to anyone needing insurance without hesitation.
Kevin Luby
Kevin Luby
19:13 22 Oct 21
Quick, easy & informative. We were able to secure quality insurance for our small business on a tight deadline. Thanks for the help New City.
Theresa Ruybol
Theresa Ruybol
19:30 01 Jul 21
Eric was so great with us. He was very patient and kind as we are a newer smaller organization who is growing rapidly. With that said, we had made our inquiry, he had great rapid response and mostly had to wait on me. Any request that we made and/or questions we had, he was great answering and helping us understand. Then when we were ready for all documents and to move forward, Brendan helped with getting that together and the two of them worked their magic on New City's end to notify me of what was needed, assist me in that process and confirming that all was complete and approved for the coverage. I just want to say thank you all again so much, as insurance has always been confusing to me, and you all made that process go a lot smoother.Thank you
Andrea Ordendorff
Andrea Ordendorff
21:06 07 May 21
I've been working with both Clayton and Brendan for well over a year. As the purchase of our dental practice was delayed well over 14 months they both patiently supported me and continued to make themselves available. When we were officially ready to sign up they made the whole process seamless and super easy. This team is highly knowledgeable, professional, supportive, and efficient! I can't thank them enough for everything they've done.
T W
T W
22:32 30 Aug 20
I love New City Insurance. I never had a good experience dealing with insurance brokers until I started working with Brendan. He’s awesome! He is patient with me and takes the time to answer all my questions. I’m very grateful for all his help and hard work!
Mary Jane Deyette
Mary Jane Deyette
00:57 11 May 20
Jeff Stoltey is so awesome...even thru my company had only two employees, he took the time each year to research and find the best plan for us. The only reason I am leaving New City Insurance is because we no longer have any employees. Thank you Jeff
Alma Ortiz
Alma Ortiz
22:25 23 Feb 20
Brendan was awesome! I couldn't figure out how to pick my plan and he returned my call on a weekend to help me. Outstansing service!
jessica kavanagh
jessica kavanagh
19:53 13 Feb 20
Brendan was so helpful I definitely recommend him if you’re in need of good help and getting it done promptly. Thankyou so much again.
Tricia DeYoung
Tricia DeYoung
19:49 13 Feb 20
I was very thankful I inquired about this info. with Brendan. He was very helpful so I understand the benefits available much better now. Thank you Brendan.
B Bayer
B Bayer
17:43 24 Sep 19
NCI handled almost everything from start to finish. Clayton and Brendan made the plans easy to understand and walked me through the application process. They got me my ID numbers before my cards arrived so that I could keep an appointment I had already scheduled. My last broker wouldn't have done that. 5 stars!
Jessica Lehr
Jessica Lehr
03:36 07 Jun 19
Our staff was interested in a health plan, but we didn't know how beneficial a solid employee benefits package would be for our business to expand. We'd lose prospective employees because they had more options for their medical insurance which was sometimes more valuable than more pay. The New City team was amazing and gave us as many affordable options as possible so that everyone had their needs met.
Mike McClay
Mike McClay
19:36 03 May 19
My employer uses New City as their insurance broker, and I'm always amazed when I call in for assistance by how knowledgeable and attentive their staff is with my requests. Their online benefits platform makes selecting insurance plans pretty darn easy. I would highly recommend their services.
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