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6 Companies That Boosted Their Benefits In 2021

May 9, 2022, by New City Insurance

employee clicking on benefits tabA good benefits package is an essential component of a productive workplace and can help businesses attract and retain talent. When searching for a job, the benefits an organization offers can be just as important to candidates as the salary. A well-rounded benefits package also shows that a company cares about its employees, which can foster loyalty and motivate workers to perform at their best.

Why Companies Are Making A Push For Benefits

The pandemic highlighted the shortcomings of the United States’ healthcare infrastructure, particularly in the realm of mental health support. As people around the country shifted to working from home, it became clear just how negative the impact of demanding workplace cultures had been on Americans’ health and well-being.

As employees adjusted to new ways of working, such as hybrid work, and increased their caregiving responsibilities, it underscored the need for employers to invest in their employees and enhance their work-life balance.

Why Improving Your Benefits In 2022 Is A Good Idea

The Future of Benefits report from Care.com identified how employee benefits will evolve at American companies in the coming years. Interviews with 500 HR leaders and C-suite decision-makers pointed to a strong trend toward expanding benefits.

For example, 98 percent of those surveyed said they intend to expand or introduce at least one employee benefit, with an emphasis on those deemed most essential by employees, such as flexible working hours, expanded support for mental health, and child and senior care benefits.

The toll the pandemic has been taking on mental health and wellness could take many years to recede, and employers are enhancing their mental health benefits as part of their effort to reduce the effects of burnout on worker productivity.

At a time when U.S. employers are struggling to find and retain workers in the face of an historically tight labor market, businesses want to stand out from the pack by offering a competitive benefits package in 2022. The Bureau of Labor statistics has projected a significant number of open positions will exist through 2030, which means the market currently favors job seekers. Companies that boost their available benefits will have a better chance of attracting new workers and retaining current employees.

Companies That Boosted Their Benefits

Last year, the trend toward enhancing benefits was already in full swing, with major employers like Walmart and Goldman Sachs updating benefits to focus on meeting employees’ changing needs. Hewlett-Packard joined forces with virtual garden platform StartOrganic to offer employees a wellness program focused on healthy eating, while software company Podium introduced an on-site daycare benefit to give employees a safe and affordable care option for younger children at the company’s headquarters.

Outlined below are some of the companies that took major steps toward enhancing employee wellness in 2021.

Amazon

With its comprehensive WorkingWell program, Amazon introduced new physical and mental health-related activities, support for healthy eating, and wellness exercises for its employees. The WorkingWell mobile app provides access to the onsite wellness, health, and safety offerings found in Amazon buildings.

amazon headoffice buildingThe WorkingWell program was developed in collaboration with Amazon employees. Aspects of the program are being used by 859,000 employees across 350 North American and European sites. The program aims to reduce the rate of reportable incidents by half by the year 2025 and is part of a $300 million investment into safety projects supporting the company’s mission to be the safest place to work worldwide.

In its wellness zones, employees can enjoy stretching and muscle recovery activities to reduce the risk of injury. Around 40 percent of work-related injuries among Amazon employees are musculoskeletal disorders such as strains and sprains caused by repetitive motions. Newer employees are particularly vulnerable to these issues as their bodies adjust to the tasks required by their roles.

Amazon is also offering employees neighborhood health centers, where workers and their families can obtain affordable healthcare within 10 miles of their workplace. The company’s AmaZen interactive kiosks, meanwhile, guide employees through various mindfulness practices.

Bank Of America

Expanded workplace benefits at Bank of America include a new digital Personal Retirement Strategy advisory program that offers user-friendly retirement plans and investment strategies that are accessible via desktop or mobile app.

The program delivers employees personalized guidance and tools to help them develop a retirement income plan that meets their goals. It will consider their full financial picture, including their retirement age, anticipated savings and salary, along with the impact that taxes might have on the plan.

It accounts for every stage of life to ensure employees can enjoy a sustainable income throughout their retirement. They can also use features that help them explore the impact that various financial scenarios would have on their retirement outcomes.

The new program also contains an optional offering known as Merrill Managed, which will allow employees to delegate the management of their personal investment portfolios to Merrill’s professional investment team.

Bond Vet

Pet health company Bond Vet has deepened its commitment to the well-being of its employees by offering 100% healthcare coverage to every employee as part of its standard benefits package. This means employees will not see any deductions taken from their paychecks for health insurance.

Giving employees access to mental health resources is a particularly useful offering for the veterinary industry, which is known for having high levels of burnout. A study by the Centers for Disease Control and Prevention found that female veterinarians are 3.5 times more likely to die by suicide, while male vets are 2.1 times more likely than the general population.

Employees can enjoy the fully paid coverage with one of Bond Vet’s healthcare plans, or the company will pay up to $7,000 toward another plan that an employee believes will better suit their needs.

Law Firm Akin Gump Strauss Hauer & Feld

The international law firm Akin Gump Strauss Hauer & Feld has joined forces with WINFertility, a fertility benefits management company, to offer its American employees benefits that help with fertility treatments and family planning.

Among the benefits employees can enjoy are coverage for surrogacy and adoptions, as well as around-the-clock support from nurse care managers, who will serve as the employees’ clinical and behavioral advocates throughout their family-building experience. They can provide education on treatment options and referrals to reputable agencies for surrogacy and adoption. Employees will also be able to access WINFertility’s WIN for Him program for male fertility support.

The company also introduced a new policy that will allow employees as much as 12 weeks of paid parental leave at 100 percent of their base salary, a marked increase over the four weeks of leave that were previously available to business services employees. The move puts them on par with the amount of paid parental leave offered to the company’s lawyers and advisors.

This benefit applies to bonding with a newborn child or an infant who has been placed with the employee for adoption or foster care. Parents who give birth also receive eight weeks of disability leave, which means many employees will now have a total combined paid leave of 20 weeks.

Akin Gump has long been recognized for its holistic workplace policies and employs more than 900 lawyers around the world.

MGM Resorts

Global hospitality and entertainment firm MGM Resorts partnered with family health virtual platform Ovia Health to assist employees with high-risk pregnancies.

Employees who participate in the MGM Resorts Health Plan and enroll in the hypertension or preeclampsia programs from Ovia Health will be supplied with free blood pressure cuffs with wireless capabilities to facilitate daily blood pressure monitoring and tracking so that concerning data trends can be identified and addressed.

This provides expecting parents with greater insight into their pregnancy health between regular doctor appointments. Preeclampsia contributes to 12 percent of American maternal deaths and as much as 15 percent of preterm births, and monitoring this dangerous complication has the power to save lives.

Prudential

prudential group office buildingPrudential Group Insurance partnered with the behavioral health platform NeuroFlow to expand mental health benefits for employees, particularly for those on disability leave who need support managing anxiety.

NeuroFlow offers access to crisis intervention and care coordination services, along with self-service tools to support relaxation, coping skills, and psychoeducation. The platform can deliver tools and content aimed at improving the disability experience and outcomes of at-risk claimants. It also provides employees with access to a personal care coordinator for further support.

A press release by the company notes that 1.6 billion workdays are lost per year due to America’s mental health crisis, and it is hoped that these mental health resources will facilitate employees’ return to work and reduce the company’s absence costs.

In another initiative, Prudential joined forces with Wellthy to help its employees navigate the many challenges of caring for ill and aging loved ones. With more than 15 percent of U.S. workers providing ongoing care to an elderly, disabled, or chronically ill loved one, services that relieve the caregiving burden impacting employees are in high demand.

Wellthy is a top caregiving provider, and their suite of digital and concierge caregiving services was incorporated into Prudential’s financial wellness program so employees can enjoy free access. Their tools include digital care plan creation, educational content, shared calendar access for tracking appointments, group caregiving discussion management, and the digital storage of caregiving documents such as medical records, wills, and prescriptions.

Boost Your Benefits With New City

For more information about expanding your business’s employee benefits effectively and affordably, contact the advisors at New City to request a consultation. With New City’s wellness plans, businesses can enjoy the many benefits associated with a workforce of healthy and happy employees.

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New City Insurance
New City Insurance
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Briar Schwartz
Briar Schwartz
05:38 10 Apr 25
Working with the team at New City Insurance was a great experience, couldn’t recommend it enough. Being completely new to the insurance world, both Clayton and Eric were thoughtful and kind, and most importantly patient with my many questions. All in all 5/5 stars. Thank you New City!
Iris deBruin
Iris deBruin
03:24 10 Apr 25
The team at New City was incredible. Clayton walked me through every step, made everything easy to understand, and was always there when I had questions. I felt supported the whole way through—can’t recommend them enough!
Lea R
Lea R
22:46 09 Apr 25
New City was outstanding from start to finish. Incredibly professional, responsive, and genuinely caring. They made everything easy to understand and completely stress-free. Couldn’t recommend them more!
Brooks Chiongbian
Brooks Chiongbian
21:21 07 Apr 25
I ran into an issue with our carrier and Nick got right to the bottom of things. He and his team were incredibly responsive and helpful, making what could have been a frustrating situation so much easier to handle. They really went above and beyond to make sure everything was resolved quickly and smoothly. I’m super grateful for their support and highly recommend New City Insurance to anyone looking for a team that truly cares about their clients!
Elizabeth Teposte
Elizabeth Teposte
23:35 02 Apr 25
My Experience with New City has been amazing. Team Eric has been great, especially Nicholas Rebis their follow up time is a 10/10. I'm currently helping an employee out with her questions and have been running to Nicholas, before I say bye to our team member, letting her know I will follow up as soon as I hear something, I see his response. Thank you to the team for making it easier for me to assist our employees during difficult times.
Chelsea Antczak
Chelsea Antczak
17:54 02 Apr 25
New City Insurance is an outstanding company that genuinely prioritizes its clients. They are professional, highly knowledgeable, and always delivers the best solutions. I highly recommend them to anyone seeking a trusted insurance advisor who truly has your back.
Stephanie Gillon
Stephanie Gillon
19:16 22 Mar 25
I'm here to tell the world to look no further in your insurance search! Seriously, this company is it. I am beyond impressed with the skill set of this team. They are extremely motivated and dedicated to helping their clients and offer top-tier service. I was treated with such care and professionalism throughout our entire interaction together. Thank you, Eric and team, for being so thorough, kind, and efficient while helping me find the lowest prices possible!
Roshaun LaForce
Roshaun LaForce
23:06 20 Mar 25
New City Insurance has such a great team. They genuinely care about their clients and make the whole process easy!
Alec Remington
Alec Remington
00:54 20 Mar 25
A great team of hard workers. My experience with them has been nothing but positive. Highly recommended.
Morgan Ostrander
Morgan Ostrander
16:00 19 Mar 25
Great team to work with! They lowered our costs and have provided excellent service.
Zach Baker
Zach Baker
15:19 19 Mar 25
Eric and the team at New City Insurance are truly top-notch. It’s clear they genuinely care about their clients and work hard to provide the best service possible. Their integrity and dedication really set them apart. Highly recommend!
Momo Furusho
Momo Furusho
13:24 19 Mar 25
New City is run by not just a competent team, but people who genuinely care about providing the best service possible. Eric Calciano is a gem!
Allie B
Allie B
19:34 04 Feb 25
Excellent service and support from start to finish! The NCI team is professional, responsive and truly cares about their customers.
Deana Hartland
Deana Hartland
16:04 14 Jan 25
These guys are great and definitely go above and beyond. We were overcharged for a surgery that my husband had in Aug 2024 due to the contract that they had with our health insurance. It was very difficult trying to work and deal with trying to get this refund back from the surgical hospital we went to. A lot of playing phone tag with them. My husbands HR team got "Nicholas" involved and OMG.....he just handled everything. He stayed in constant contact with me via email on every step of the way. Eventually he was able to get this money refunded that was $997. He has been on top of it from day one. I must say he took all of the stress off of me dealing with this situation during my working hours and went ABOVE AND BEYOND the call of duty. I am so happy they got involved and relived me from dealing with this and the stress it would've caused me. You will be very blessed working with a company such as this. Keep doing what your doing!
Justin Hoffman
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02:52 17 Oct 24
Always quick to respond. This team is up early and late.
Roger
Roger
16:30 30 Aug 24
Eric Calciano, is as sharp and knowledgeable about health benefits and insurance, as anyone I've ever come across. If you need any kind of benefits analysis I highly recommend him and his firm. He is easy to work with and highly professional.
Timothy Burke
Timothy Burke
04:02 30 Aug 24
I don't leave reviews often, but this one is well deserved and overdue. Clayton provided services to my company prior to his move into the insurance world a few years ago. Always being incredibly impressed with his talent and strong communication skills, I decided to switch our insurance broker and give New City a shot. That turned out to be a great move.The first year, Clayton actually jumped on a plane and flew from Oregon to California just to be onsite and administer open enrollment for my 45 employees. Clayton, Eric, Jeff, Brendan, and the entire team have been a pleasure to work with over the years. The communication, response time, and insurance knowledge is second to none in my opinion. A legitimate 10/10. They are great listeners and strive to really understand the needs of their customers.I'm very selective about giving referrals and making recommendations, but New City has never disappointed. If you are reading these reviews to help make your decision on selecting an insurance broker, this team is 100% a solid option. And if you don't believe me, just look at the other reviews.
Megan Ketter
Megan Ketter
19:48 28 Aug 24
Excellent customer service. Brendan and team are professional, timely, and so appreciated when navigating this complicated insurance world. Very thankfully for them! Highly recommended.
Ailene Chow
Ailene Chow
23:15 26 Sep 23
We have been working with New City Insurance since 2019 at the start of our company and has not look back since. They are responsive and proactive when it comes to advise and also market analysis on what's there in the marketplace. Unfortunately insurance benefits costs has been increasing yearly with differences in the percentage of increase . The New City folks reaches out months before the impending increase takes places and help relook into options or recommendations that they see fit. We were a company of 2 to now 7 permanent staff . While we are small , this company still takes care of us well.
Carol Zhang
Carol Zhang
04:29 06 Mar 22
As a rapidly expanding national media organization, the employee benefits strategy and administration that New City has provided us during our growth has been invaluable. They have been proactive about informing us of the different benefit strategies available to us as we grow as well as managing the additional compliance laws and reporting requirements at each stage of our growth.
Claudia Villalobos
Claudia Villalobos
20:14 03 Mar 22
New City Insurance made navigating through all the health insurances super EASY. Their documents are highly informative, professional, and easy to work with. Thank you for making the process of choosing a health plan so simple. You guys are THE BEST!
Philippe Salas
Philippe Salas
17:02 22 Feb 22
I never expected to have a good time talking to an insurance salesman, but let me tell you Brendan was quite the treat. He was very helpful explaining the options and has a wonderful sense of humor. I hope to speak with him every time I call.
Jennifer Polito
Jennifer Polito
17:15 09 Feb 22
Super easy enrollment process. Fast and friendly customer service. If you are looking for an insurance company that is there for you every step of the way I highly recommend New City Insurance.
Rocky Salas
Rocky Salas
23:46 07 Jan 22
So friendly, I hope to speak to him again in all my future insurance needs.
Rocky Salas
Rocky Salas
23:38 07 Jan 22
So friendly and soft spoken. I hope to speak to him again in all my future insurance needs.
Jose Brena
Jose Brena
13:20 06 Jan 22
Eric Calciano has been extremely helpful in finding and selecting the right insurance coverage for our company. With many options out there Eric assisted us on getting a low cost provider saving more than 20% than from our competitors and providing excellent coverage for our employees.
Anastasia Beaverhousen
Anastasia Beaverhousen
17:05 28 Dec 21
Signing up for insurance was quick and easy. Felicity Sundsboe
SFCC
SFCC
22:08 29 Nov 21
Jeff Stoltey and his team provide excellent customer service. Jeff has always provided my company SFCC with straightforward options. I went to a larger insurance company only to RUN BACK to Jeff at New City Insurance. I recommend them to anyone needing insurance without hesitation.
Kevin Luby
Kevin Luby
19:13 22 Oct 21
Quick, easy & informative. We were able to secure quality insurance for our small business on a tight deadline. Thanks for the help New City.
Theresa Ruybol
Theresa Ruybol
19:30 01 Jul 21
Eric was so great with us. He was very patient and kind as we are a newer smaller organization who is growing rapidly. With that said, we had made our inquiry, he had great rapid response and mostly had to wait on me. Any request that we made and/or questions we had, he was great answering and helping us understand. Then when we were ready for all documents and to move forward, Brendan helped with getting that together and the two of them worked their magic on New City's end to notify me of what was needed, assist me in that process and confirming that all was complete and approved for the coverage. I just want to say thank you all again so much, as insurance has always been confusing to me, and you all made that process go a lot smoother.Thank you
Andrea Ordendorff
Andrea Ordendorff
21:06 07 May 21
I've been working with both Clayton and Brendan for well over a year. As the purchase of our dental practice was delayed well over 14 months they both patiently supported me and continued to make themselves available. When we were officially ready to sign up they made the whole process seamless and super easy. This team is highly knowledgeable, professional, supportive, and efficient! I can't thank them enough for everything they've done.
T W
T W
22:32 30 Aug 20
I love New City Insurance. I never had a good experience dealing with insurance brokers until I started working with Brendan. He’s awesome! He is patient with me and takes the time to answer all my questions. I’m very grateful for all his help and hard work!
Mary Jane Deyette
Mary Jane Deyette
00:57 11 May 20
Jeff Stoltey is so awesome...even thru my company had only two employees, he took the time each year to research and find the best plan for us. The only reason I am leaving New City Insurance is because we no longer have any employees. Thank you Jeff
Alma Ortiz
Alma Ortiz
22:25 23 Feb 20
Brendan was awesome! I couldn't figure out how to pick my plan and he returned my call on a weekend to help me. Outstansing service!
jessica kavanagh
jessica kavanagh
19:53 13 Feb 20
Brendan was so helpful I definitely recommend him if you’re in need of good help and getting it done promptly. Thankyou so much again.
Tricia DeYoung
Tricia DeYoung
19:49 13 Feb 20
I was very thankful I inquired about this info. with Brendan. He was very helpful so I understand the benefits available much better now. Thank you Brendan.
B Bayer
B Bayer
17:43 24 Sep 19
NCI handled almost everything from start to finish. Clayton and Brendan made the plans easy to understand and walked me through the application process. They got me my ID numbers before my cards arrived so that I could keep an appointment I had already scheduled. My last broker wouldn't have done that. 5 stars!
Jessica Lehr
Jessica Lehr
03:36 07 Jun 19
Our staff was interested in a health plan, but we didn't know how beneficial a solid employee benefits package would be for our business to expand. We'd lose prospective employees because they had more options for their medical insurance which was sometimes more valuable than more pay. The New City team was amazing and gave us as many affordable options as possible so that everyone had their needs met.
Mike McClay
Mike McClay
19:36 03 May 19
My employer uses New City as their insurance broker, and I'm always amazed when I call in for assistance by how knowledgeable and attentive their staff is with my requests. Their online benefits platform makes selecting insurance plans pretty darn easy. I would highly recommend their services.
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