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Understanding Stop-Loss Insurance

March 14, 2022, by New City Insurance

corporate worker hoding virtual medical sign for stop-loss insuranceMany employers understand the importance of protecting their business in these unprecedented times. Health care costs are on the rise and without adequate coverage, some companies could be on the hook for catastrophic claims. Stop-loss insurance is often used in captives, level-funded, and self-funded plans by employers who do not want to assume full liability for losses that arise from extremely high medical claims.

Despite its widespread use across many industries, stop-loss insurance remains misunderstood by businesses.

What Is Stop-Loss Insurance?

Stop-loss insurance is often used by businesses that have chosen to forego traditional health insurance in favor of other arrangements like self-funded plans. With this type of insurance, employers are protected against high medical claims that could put companies at risk for financial losses. It can also save organizations money that would otherwise be spent on high-cost traditional health plans.

There are many reasons why companies choose to carry stop-loss insurance. First, it can eliminate monthly premiums that would typically be paid to a traditional health insurance company, giving businesses access to more cash flow that they can invest in their organizations. Second, stop-loss insurance can also provide business owners with peace of mind by having an extra layer of protection against exorbitant health care costs.

Stop-loss insurance is purchased from a separate carrier than traditional health coverage. When shopping for insurance, employers will come across two main types: specific stop-loss insurance and aggregate stop-loss insurance.

Specific Stop-Loss Insurance

Also, referred to as individual stop-loss, specific stop-loss insurance is a type of insurance plan that provides risk coverage against high-value health care claims on an individual. Instead of protecting an atypical number of health care claims, specific stop-loss insurance protects businesses against exceedingly high claims from single individuals.

Specific stop-loss insurance prevents companies from suffering sudden and unexpected high claims by putting a cap on the amount that an employer will pay for any one individual claim. For example, if an employee suffers a serious car accident and requires months of hospitalization or needs heart transplant surgery, these events could result in catastrophic medical bills. Even the cost of routine health care services, such as childbirth, could skyrocket if complications suddenly arise.

A specific stop-loss insurance policy is best suited for a business that is more concerned with health care costs associated with a specific employee, rather than costs associated with a group of covered employees as a whole. With this kind of insurance, if an employee’s medical bills exceed the predetermined limit outlined in the policy, the employer is reimbursed the difference in cost. Coverage can also be adjusted over time as the company’s risk tolerance increases or decreases.

Aggregate Stop-Loss Insurance

stop-loss insurance further loss conceptAggregate stop-loss insurance covers the total claims of all covered members within a business rather than individual claims like with specific stop-loss insurance. With this type of insurance, losses are limited to a certain amount over a period of time outlined in the plan contract. If the total claims exceed the aggregate limit, the employer is reimbursed for the difference. An aggregate stop-loss threshold is generally variable and not fixed as it fluctuates as the percentage of an employer’s enrolled employees.

Aggregate stop-loss plans protect employers against unusually high medical claims from individuals, as well as high claims frequency for all covered employees. Putting a cap on the amount that an employer has to pay across an entire plan year helps businesses better budget for health care costs with accuracy.

This type of stop-loss insurance is best suited for organizations that are more concerned with their overall costs rather than the costs of any individual employee. Aggregate stop-loss insurance works similarly to high-deductible insurance as the employer maintains responsibility for any medical claims that fall below the deductible amount. This deductible is determined based on multiple factors, such as the number of enrolled employees, the approximate value of claims per month, and a stop-loss attachment multiplier that is typically around 125 percent of anticipated claims.

How This Type Of Insurance Works

Stop-loss insurance is not a type of medical insurance but rather a risk management and financial tool that businesses can use to protect against catastrophic health insurance claims. Alternative health insurance options like self-funding can save businesses money but without a health insurance provider involved, the employer is fully responsible for all qualifying medical costs. Costs stay low when employees are healthy; however, if one or more employees suffer a serious illness or injury, medical costs can quickly soar.

With this kind of insurance, the employer’s out-of-pocket expenses are capped at an agreed-upon amount. Any costs that exceed this threshold are covered by the insurance policy. Coverage is provided to employers in the form of reimbursements, meaning that the employer will still need to cover the initial payment but will receive money back for covered claims. Many companies choose to receive these reimbursements at the end of the policy year for ease and convenience. However, employers that want to maintain more cash flow during the year can negotiate monthly payments with their stop-loss insurer instead.

Businesses can choose to obtain just one type of insurance, either specific stop-loss or aggregate stop-loss. Most employers, however, carry both types of insurance to achieve maximum protection.

How Stop-Loss Insurance Is Used in Captives, Level-Funded, and Self-Funded Policies

When it comes to risk-financing strategies, modern businesses have access to numerous options for protecting themselves against losses. Captives, level-funded, and self-funded policies can all be used to give companies more control over their finances.

stethoscope and calculator on bills for finance plan or health insurance for stop-loss insuranceBusinesses that have traditional health insurance plans are forced to pay hefty fixed-cost premiums regardless of actual claims costs. These premiums, deductibles, and co-pays often increase year-to-year. To avoid rising health insurance costs, many employers are choosing alternatives to traditional fixed-cost health insurance with options like captives, level-funded, and self-funded policies.

These options give businesses greater control and flexibility that can result in significant cost savings. Stop-loss insurance coverage is a critical component of these types of plans as they help cover claims that exceed the plan’s limit. Although stop-loss insurance can be a money-saving strategy, claims will still be incurred at the same cost and rate. Businesses must determine if this kind of insurance makes good financial sense for their company.

Why Choose New City for Group Captive Insurance

For many small- and mid-sized businesses, self-funding has become a favorable long-term strategy that enables employers to see exactly where their health care dollars are going. There are countless benefits of self-funding, such as flexibility, prescription customization, improved cash flow, and price transparency. Stop-loss insurance is an important component of self-funding as it prevents companies from having to take on the full impact of catastrophic claims.

When shopping for insurance, it is important to speak with a knowledgeable insurance expert who can provide guidance on the best insurance options. The experienced team at New City Insurance can help businesses determine if they are making the right choice for their company with the least amount of risk by reviewing their premium rate history, current employee census, and the cost of the current plan. To learn more or to request a consultation, contact the professionals at New City Insurance.

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New City Insurance
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Briar Schwartz
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05:38 10 Apr 25
Working with the team at New City Insurance was a great experience, couldn’t recommend it enough. Being completely new to the insurance world, both Clayton and Eric were thoughtful and kind, and most importantly patient with my many questions. All in all 5/5 stars. Thank you New City!
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The team at New City was incredible. Clayton walked me through every step, made everything easy to understand, and was always there when I had questions. I felt supported the whole way through—can’t recommend them enough!
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I ran into an issue with our carrier and Nick got right to the bottom of things. He and his team were incredibly responsive and helpful, making what could have been a frustrating situation so much easier to handle. They really went above and beyond to make sure everything was resolved quickly and smoothly. I’m super grateful for their support and highly recommend New City Insurance to anyone looking for a team that truly cares about their clients!
Elizabeth Teposte
Elizabeth Teposte
23:35 02 Apr 25
My Experience with New City has been amazing. Team Eric has been great, especially Nicholas Rebis their follow up time is a 10/10. I'm currently helping an employee out with her questions and have been running to Nicholas, before I say bye to our team member, letting her know I will follow up as soon as I hear something, I see his response. Thank you to the team for making it easier for me to assist our employees during difficult times.
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Chelsea Antczak
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New City Insurance is an outstanding company that genuinely prioritizes its clients. They are professional, highly knowledgeable, and always delivers the best solutions. I highly recommend them to anyone seeking a trusted insurance advisor who truly has your back.
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I'm here to tell the world to look no further in your insurance search! Seriously, this company is it. I am beyond impressed with the skill set of this team. They are extremely motivated and dedicated to helping their clients and offer top-tier service. I was treated with such care and professionalism throughout our entire interaction together. Thank you, Eric and team, for being so thorough, kind, and efficient while helping me find the lowest prices possible!
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New City Insurance has such a great team. They genuinely care about their clients and make the whole process easy!
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A great team of hard workers. My experience with them has been nothing but positive. Highly recommended.
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Great team to work with! They lowered our costs and have provided excellent service.
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Eric and the team at New City Insurance are truly top-notch. It’s clear they genuinely care about their clients and work hard to provide the best service possible. Their integrity and dedication really set them apart. Highly recommend!
Momo Furusho
Momo Furusho
13:24 19 Mar 25
New City is run by not just a competent team, but people who genuinely care about providing the best service possible. Eric Calciano is a gem!
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Excellent service and support from start to finish! The NCI team is professional, responsive and truly cares about their customers.
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These guys are great and definitely go above and beyond. We were overcharged for a surgery that my husband had in Aug 2024 due to the contract that they had with our health insurance. It was very difficult trying to work and deal with trying to get this refund back from the surgical hospital we went to. A lot of playing phone tag with them. My husbands HR team got "Nicholas" involved and OMG.....he just handled everything. He stayed in constant contact with me via email on every step of the way. Eventually he was able to get this money refunded that was $997. He has been on top of it from day one. I must say he took all of the stress off of me dealing with this situation during my working hours and went ABOVE AND BEYOND the call of duty. I am so happy they got involved and relived me from dealing with this and the stress it would've caused me. You will be very blessed working with a company such as this. Keep doing what your doing!
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Eric Calciano, is as sharp and knowledgeable about health benefits and insurance, as anyone I've ever come across. If you need any kind of benefits analysis I highly recommend him and his firm. He is easy to work with and highly professional.
Timothy Burke
Timothy Burke
04:02 30 Aug 24
I don't leave reviews often, but this one is well deserved and overdue. Clayton provided services to my company prior to his move into the insurance world a few years ago. Always being incredibly impressed with his talent and strong communication skills, I decided to switch our insurance broker and give New City a shot. That turned out to be a great move.The first year, Clayton actually jumped on a plane and flew from Oregon to California just to be onsite and administer open enrollment for my 45 employees. Clayton, Eric, Jeff, Brendan, and the entire team have been a pleasure to work with over the years. The communication, response time, and insurance knowledge is second to none in my opinion. A legitimate 10/10. They are great listeners and strive to really understand the needs of their customers.I'm very selective about giving referrals and making recommendations, but New City has never disappointed. If you are reading these reviews to help make your decision on selecting an insurance broker, this team is 100% a solid option. And if you don't believe me, just look at the other reviews.
Megan Ketter
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19:48 28 Aug 24
Excellent customer service. Brendan and team are professional, timely, and so appreciated when navigating this complicated insurance world. Very thankfully for them! Highly recommended.
Ailene Chow
Ailene Chow
23:15 26 Sep 23
We have been working with New City Insurance since 2019 at the start of our company and has not look back since. They are responsive and proactive when it comes to advise and also market analysis on what's there in the marketplace. Unfortunately insurance benefits costs has been increasing yearly with differences in the percentage of increase . The New City folks reaches out months before the impending increase takes places and help relook into options or recommendations that they see fit. We were a company of 2 to now 7 permanent staff . While we are small , this company still takes care of us well.
Carol Zhang
Carol Zhang
04:29 06 Mar 22
As a rapidly expanding national media organization, the employee benefits strategy and administration that New City has provided us during our growth has been invaluable. They have been proactive about informing us of the different benefit strategies available to us as we grow as well as managing the additional compliance laws and reporting requirements at each stage of our growth.
Claudia Villalobos
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20:14 03 Mar 22
New City Insurance made navigating through all the health insurances super EASY. Their documents are highly informative, professional, and easy to work with. Thank you for making the process of choosing a health plan so simple. You guys are THE BEST!
Philippe Salas
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17:02 22 Feb 22
I never expected to have a good time talking to an insurance salesman, but let me tell you Brendan was quite the treat. He was very helpful explaining the options and has a wonderful sense of humor. I hope to speak with him every time I call.
Jennifer Polito
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Super easy enrollment process. Fast and friendly customer service. If you are looking for an insurance company that is there for you every step of the way I highly recommend New City Insurance.
Rocky Salas
Rocky Salas
23:46 07 Jan 22
So friendly, I hope to speak to him again in all my future insurance needs.
Rocky Salas
Rocky Salas
23:38 07 Jan 22
So friendly and soft spoken. I hope to speak to him again in all my future insurance needs.
Jose Brena
Jose Brena
13:20 06 Jan 22
Eric Calciano has been extremely helpful in finding and selecting the right insurance coverage for our company. With many options out there Eric assisted us on getting a low cost provider saving more than 20% than from our competitors and providing excellent coverage for our employees.
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Anastasia Beaverhousen
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Signing up for insurance was quick and easy. Felicity Sundsboe
SFCC
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22:08 29 Nov 21
Jeff Stoltey and his team provide excellent customer service. Jeff has always provided my company SFCC with straightforward options. I went to a larger insurance company only to RUN BACK to Jeff at New City Insurance. I recommend them to anyone needing insurance without hesitation.
Kevin Luby
Kevin Luby
19:13 22 Oct 21
Quick, easy & informative. We were able to secure quality insurance for our small business on a tight deadline. Thanks for the help New City.
Theresa Ruybol
Theresa Ruybol
19:30 01 Jul 21
Eric was so great with us. He was very patient and kind as we are a newer smaller organization who is growing rapidly. With that said, we had made our inquiry, he had great rapid response and mostly had to wait on me. Any request that we made and/or questions we had, he was great answering and helping us understand. Then when we were ready for all documents and to move forward, Brendan helped with getting that together and the two of them worked their magic on New City's end to notify me of what was needed, assist me in that process and confirming that all was complete and approved for the coverage. I just want to say thank you all again so much, as insurance has always been confusing to me, and you all made that process go a lot smoother.Thank you
Andrea Ordendorff
Andrea Ordendorff
21:06 07 May 21
I've been working with both Clayton and Brendan for well over a year. As the purchase of our dental practice was delayed well over 14 months they both patiently supported me and continued to make themselves available. When we were officially ready to sign up they made the whole process seamless and super easy. This team is highly knowledgeable, professional, supportive, and efficient! I can't thank them enough for everything they've done.
T W
T W
22:32 30 Aug 20
I love New City Insurance. I never had a good experience dealing with insurance brokers until I started working with Brendan. He’s awesome! He is patient with me and takes the time to answer all my questions. I’m very grateful for all his help and hard work!
Mary Jane Deyette
Mary Jane Deyette
00:57 11 May 20
Jeff Stoltey is so awesome...even thru my company had only two employees, he took the time each year to research and find the best plan for us. The only reason I am leaving New City Insurance is because we no longer have any employees. Thank you Jeff
Alma Ortiz
Alma Ortiz
22:25 23 Feb 20
Brendan was awesome! I couldn't figure out how to pick my plan and he returned my call on a weekend to help me. Outstansing service!
jessica kavanagh
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Brendan was so helpful I definitely recommend him if you’re in need of good help and getting it done promptly. Thankyou so much again.
Tricia DeYoung
Tricia DeYoung
19:49 13 Feb 20
I was very thankful I inquired about this info. with Brendan. He was very helpful so I understand the benefits available much better now. Thank you Brendan.
B Bayer
B Bayer
17:43 24 Sep 19
NCI handled almost everything from start to finish. Clayton and Brendan made the plans easy to understand and walked me through the application process. They got me my ID numbers before my cards arrived so that I could keep an appointment I had already scheduled. My last broker wouldn't have done that. 5 stars!
Jessica Lehr
Jessica Lehr
03:36 07 Jun 19
Our staff was interested in a health plan, but we didn't know how beneficial a solid employee benefits package would be for our business to expand. We'd lose prospective employees because they had more options for their medical insurance which was sometimes more valuable than more pay. The New City team was amazing and gave us as many affordable options as possible so that everyone had their needs met.
Mike McClay
Mike McClay
19:36 03 May 19
My employer uses New City as their insurance broker, and I'm always amazed when I call in for assistance by how knowledgeable and attentive their staff is with my requests. Their online benefits platform makes selecting insurance plans pretty darn easy. I would highly recommend their services.
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