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Prepare For Next Year With Employee Benefits Consulting

January 2, 2022, by New City Insurance

employee benefits on folding phoneEmployee benefits play a critical role in helping employers recruit and retain talent. However, researching and implementing the right combination of benefits plans can be time-consuming and complicated for non-experts. Working with an experienced employee benefits consulting firm can help businesses navigate different plan options and choose policies and programs that are financially sustainable and competitive.

A 2022 Global Benefits Attitude Survey revealed that employees see benefits as one of the top three reasons why they choose a particular company and remain at their job. With the start of the new year in sight, employers can begin preparing now to build a more comprehensive employee benefits package that will make them stand out against the competition.

Start the New Year by Investing in Your Most Valuable Asset: Your Employees

While compensation remains the single most important factor when deciding to stay with a current company or look for a new one, there are other employee benefits and job perks that can play a key role in an employee’s decision. Today, there are several important things that employees look for when it comes to job benefits.

Support for mental wellness has become a top priority for many businesses, especially since the pandemic. In a survey conducted in 2021 by Calm for Business, 97 percent of respondents said that they would like to see employers working to improve the mental health of their employees.

Modern employees are often on the lookout for jobs that offer nontraditional benefits, such as more time off, caregiver support, opportunities for social connections, a more modern workplace, ways to stay physically active, and greater flexibility in working hours and location.

When choosing nontraditional benefit options, it is important to consider the cost-effectiveness of these plans to determine if they fit in the company budget. By starting off the new year with benefits that employees actually want and will use, employers can show their appreciation to their most valuable asset, their employees.

Emphasize the Protection and Security That Your Benefits Package Provides

hand picking employee benefit wooden blockThere is a greater demand for security among employees due to ongoing uncertainties in the world. Employees want to know that they have access to the benefits they need to maintain good health and wellness, especially medical coverage. The 2022 Global Benefits Attitude Survey revealed that 46 percent of employees are willing to sacrifice a larger percentage of their paycheck for more generous healthcare benefits.

In addition to greater healthcare coverage, many employees are seeking emotional support, such as resources that provide financial protection. Many employers are also taking a holistic approach to employee benefits as part of their initiative to enhance their organization’s overall wellness strategy. Research published by WTW showed that 85 percent of employers are focused on enhancing employee financial, physical, emotional, and social well-being.

Provide Choices and Opportunities for Employees to Select What’s Best for Them

Communication is key when selecting employee benefits. Employers often fail to communicate with their employees regarding what benefits are most sought after and can provide the greatest amount of assistance.

When employees are not given any say in their benefits, they are more likely to see these benefits as costly rather than a good value. However, many employers are recognizing this issue and making changes. According to WTW research, 49 percent of employers have added more choices to their benefits and an additional 23 percent are planning to or are considering this in 2023.

Today, many employers have developed creative solutions designed to meet employee demand while remaining cost-effective. Some of these solutions include options like lifestyle spending accounts in which employees receive a lump sum in which they can choose how they would like to allocate their benefits dollars.

Create a Seamless Experience for Employees to Prepare for, Enroll, and Use Benefits

enroll conceptLengthy or complex benefits enrollment can sometimes discourage employees from participating in plans that could benefit their health and future. It is the responsibility of employers to help employees prepare for, enroll, and use their benefits to their maximum advantage.

According to WTW research, approximately 52 percent of employers have taken the necessary actions to enhance the employee enrollment experience, while 34 percent are planning to do so in the near future.

There are many considerations that employers must make when creating a seamless experience for employees to enroll and use their benefits, such as accessibility. Employers must find ways to support employees who may be colorblind, neurodiverse, or suffer from decision-making anxiety. An experienced employee benefits consulting firm can help work with employees who may need more information or assistance when preparing for, enrolling, or using their benefits.

Support Employees in Decision-Making During Benefits Enrollment

Many employees face challenges when selecting the best benefits for themselves and their families. One way that employers can make this process easier on them is through a multifaceted approach known as decision support. Decision support is a system for assisting employees going through the complex open enrollment period that usually occurs once a year.

There are several components of decision support, starting with employee educational materials. In most cases, employee educational materials are documents that are integrated into a benefits administration platform. These documents can help educate employees about insurance and benefit options. Today, these resources are often available in an online digital form.

Decision support also includes employee-initiated actions. Employee-initiated actions refer to the various actions that employees may take that may require an affirmative act in the employee benefits administration platform to support the decision-making process. Other decision support tools include benefits administrative platform-initiated actions which require employees to answer questions during the Open Enrollment period to gain a better understanding of their benefits needs.

Employees Who Prioritize Their Preventative Health Care Get More Accomplished

Preventative care is an important topic for employees in all industries. Research from the Bureau of Labor Statistics found that 4.2 million employees missed work in the month of January 2018 alone due to an injury, illness, medical issue, or appointment. Time away from work can result in lost productivity; however, continuing to work while dealing with a health concern can also decrease productivity and overall employee engagement.

Prioritizing health and wellness can help employees remain well and get more accomplished in the workplace. This can be achieved with the right health and wellness programs and plans. Through preventative care, a wide variety of diseases in which no outward symptoms are often present can get diagnosed and treated early on, such as certain cancers, diabetes, obesity and depression, among others.

Remain Competitive, Attract the Best Talent, and Ensure Organizational Success

Employers often struggle with handling employee benefits on their own in an ever-changing business landscape. Working alongside an experienced and reputable employee benefits consulting firm like New City Insurance can ensure that employee demands are met while remaining within budget.

With help from an employee benefits consulting firm, businesses can remain competitive in their industries, attract top talent to the company, and increase their odds of maintaining organizational success for the long term. They can also help resolve common challenges and offer cost-control strategies to help mitigate rising healthcare increases.

Ready to get started? Request a consultation online or contact New City Insurance at 888.210.2765 to learn more about employee benefits consulting services.

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Google Rating
5.0
New City Insurance
New City Insurance
5.0
Briar Schwartz
Briar Schwartz
05:38 10 Apr 25
Working with the team at New City Insurance was a great experience, couldn’t recommend it enough. Being completely new to the insurance world, both Clayton and Eric were thoughtful and kind, and most importantly patient with my many questions. All in all 5/5 stars. Thank you New City!
Iris deBruin
Iris deBruin
03:24 10 Apr 25
The team at New City was incredible. Clayton walked me through every step, made everything easy to understand, and was always there when I had questions. I felt supported the whole way through—can’t recommend them enough!
Lea R
Lea R
22:46 09 Apr 25
New City was outstanding from start to finish. Incredibly professional, responsive, and genuinely caring. They made everything easy to understand and completely stress-free. Couldn’t recommend them more!
Brooks Chiongbian
Brooks Chiongbian
21:21 07 Apr 25
I ran into an issue with our carrier and Nick got right to the bottom of things. He and his team were incredibly responsive and helpful, making what could have been a frustrating situation so much easier to handle. They really went above and beyond to make sure everything was resolved quickly and smoothly. I’m super grateful for their support and highly recommend New City Insurance to anyone looking for a team that truly cares about their clients!
Elizabeth Teposte
Elizabeth Teposte
23:35 02 Apr 25
My Experience with New City has been amazing. Team Eric has been great, especially Nicholas Rebis their follow up time is a 10/10. I'm currently helping an employee out with her questions and have been running to Nicholas, before I say bye to our team member, letting her know I will follow up as soon as I hear something, I see his response. Thank you to the team for making it easier for me to assist our employees during difficult times.
Chelsea Antczak
Chelsea Antczak
17:54 02 Apr 25
New City Insurance is an outstanding company that genuinely prioritizes its clients. They are professional, highly knowledgeable, and always delivers the best solutions. I highly recommend them to anyone seeking a trusted insurance advisor who truly has your back.
Stephanie Gillon
Stephanie Gillon
19:16 22 Mar 25
I'm here to tell the world to look no further in your insurance search! Seriously, this company is it. I am beyond impressed with the skill set of this team. They are extremely motivated and dedicated to helping their clients and offer top-tier service. I was treated with such care and professionalism throughout our entire interaction together. Thank you, Eric and team, for being so thorough, kind, and efficient while helping me find the lowest prices possible!
Roshaun LaForce
Roshaun LaForce
23:06 20 Mar 25
New City Insurance has such a great team. They genuinely care about their clients and make the whole process easy!
Alec Remington
Alec Remington
00:54 20 Mar 25
A great team of hard workers. My experience with them has been nothing but positive. Highly recommended.
Morgan Ostrander
Morgan Ostrander
16:00 19 Mar 25
Great team to work with! They lowered our costs and have provided excellent service.
Zach Baker
Zach Baker
15:19 19 Mar 25
Eric and the team at New City Insurance are truly top-notch. It’s clear they genuinely care about their clients and work hard to provide the best service possible. Their integrity and dedication really set them apart. Highly recommend!
Momo Furusho
Momo Furusho
13:24 19 Mar 25
New City is run by not just a competent team, but people who genuinely care about providing the best service possible. Eric Calciano is a gem!
Allie B
Allie B
19:34 04 Feb 25
Excellent service and support from start to finish! The NCI team is professional, responsive and truly cares about their customers.
Deana Hartland
Deana Hartland
16:04 14 Jan 25
These guys are great and definitely go above and beyond. We were overcharged for a surgery that my husband had in Aug 2024 due to the contract that they had with our health insurance. It was very difficult trying to work and deal with trying to get this refund back from the surgical hospital we went to. A lot of playing phone tag with them. My husbands HR team got "Nicholas" involved and OMG.....he just handled everything. He stayed in constant contact with me via email on every step of the way. Eventually he was able to get this money refunded that was $997. He has been on top of it from day one. I must say he took all of the stress off of me dealing with this situation during my working hours and went ABOVE AND BEYOND the call of duty. I am so happy they got involved and relived me from dealing with this and the stress it would've caused me. You will be very blessed working with a company such as this. Keep doing what your doing!
Justin Hoffman
Justin Hoffman
02:52 17 Oct 24
Always quick to respond. This team is up early and late.
Roger
Roger
16:30 30 Aug 24
Eric Calciano, is as sharp and knowledgeable about health benefits and insurance, as anyone I've ever come across. If you need any kind of benefits analysis I highly recommend him and his firm. He is easy to work with and highly professional.
Timothy Burke
Timothy Burke
04:02 30 Aug 24
I don't leave reviews often, but this one is well deserved and overdue. Clayton provided services to my company prior to his move into the insurance world a few years ago. Always being incredibly impressed with his talent and strong communication skills, I decided to switch our insurance broker and give New City a shot. That turned out to be a great move.The first year, Clayton actually jumped on a plane and flew from Oregon to California just to be onsite and administer open enrollment for my 45 employees. Clayton, Eric, Jeff, Brendan, and the entire team have been a pleasure to work with over the years. The communication, response time, and insurance knowledge is second to none in my opinion. A legitimate 10/10. They are great listeners and strive to really understand the needs of their customers.I'm very selective about giving referrals and making recommendations, but New City has never disappointed. If you are reading these reviews to help make your decision on selecting an insurance broker, this team is 100% a solid option. And if you don't believe me, just look at the other reviews.
Megan Ketter
Megan Ketter
19:48 28 Aug 24
Excellent customer service. Brendan and team are professional, timely, and so appreciated when navigating this complicated insurance world. Very thankfully for them! Highly recommended.
Ailene Chow
Ailene Chow
23:15 26 Sep 23
We have been working with New City Insurance since 2019 at the start of our company and has not look back since. They are responsive and proactive when it comes to advise and also market analysis on what's there in the marketplace. Unfortunately insurance benefits costs has been increasing yearly with differences in the percentage of increase . The New City folks reaches out months before the impending increase takes places and help relook into options or recommendations that they see fit. We were a company of 2 to now 7 permanent staff . While we are small , this company still takes care of us well.
Carol Zhang
Carol Zhang
04:29 06 Mar 22
As a rapidly expanding national media organization, the employee benefits strategy and administration that New City has provided us during our growth has been invaluable. They have been proactive about informing us of the different benefit strategies available to us as we grow as well as managing the additional compliance laws and reporting requirements at each stage of our growth.
Claudia Villalobos
Claudia Villalobos
20:14 03 Mar 22
New City Insurance made navigating through all the health insurances super EASY. Their documents are highly informative, professional, and easy to work with. Thank you for making the process of choosing a health plan so simple. You guys are THE BEST!
Philippe Salas
Philippe Salas
17:02 22 Feb 22
I never expected to have a good time talking to an insurance salesman, but let me tell you Brendan was quite the treat. He was very helpful explaining the options and has a wonderful sense of humor. I hope to speak with him every time I call.
Jennifer Polito
Jennifer Polito
17:15 09 Feb 22
Super easy enrollment process. Fast and friendly customer service. If you are looking for an insurance company that is there for you every step of the way I highly recommend New City Insurance.
Rocky Salas
Rocky Salas
23:46 07 Jan 22
So friendly, I hope to speak to him again in all my future insurance needs.
Rocky Salas
Rocky Salas
23:38 07 Jan 22
So friendly and soft spoken. I hope to speak to him again in all my future insurance needs.
Jose Brena
Jose Brena
13:20 06 Jan 22
Eric Calciano has been extremely helpful in finding and selecting the right insurance coverage for our company. With many options out there Eric assisted us on getting a low cost provider saving more than 20% than from our competitors and providing excellent coverage for our employees.
Anastasia Beaverhousen
Anastasia Beaverhousen
17:05 28 Dec 21
Signing up for insurance was quick and easy. Felicity Sundsboe
SFCC
SFCC
22:08 29 Nov 21
Jeff Stoltey and his team provide excellent customer service. Jeff has always provided my company SFCC with straightforward options. I went to a larger insurance company only to RUN BACK to Jeff at New City Insurance. I recommend them to anyone needing insurance without hesitation.
Kevin Luby
Kevin Luby
19:13 22 Oct 21
Quick, easy & informative. We were able to secure quality insurance for our small business on a tight deadline. Thanks for the help New City.
Theresa Ruybol
Theresa Ruybol
19:30 01 Jul 21
Eric was so great with us. He was very patient and kind as we are a newer smaller organization who is growing rapidly. With that said, we had made our inquiry, he had great rapid response and mostly had to wait on me. Any request that we made and/or questions we had, he was great answering and helping us understand. Then when we were ready for all documents and to move forward, Brendan helped with getting that together and the two of them worked their magic on New City's end to notify me of what was needed, assist me in that process and confirming that all was complete and approved for the coverage. I just want to say thank you all again so much, as insurance has always been confusing to me, and you all made that process go a lot smoother.Thank you
Andrea Ordendorff
Andrea Ordendorff
21:06 07 May 21
I've been working with both Clayton and Brendan for well over a year. As the purchase of our dental practice was delayed well over 14 months they both patiently supported me and continued to make themselves available. When we were officially ready to sign up they made the whole process seamless and super easy. This team is highly knowledgeable, professional, supportive, and efficient! I can't thank them enough for everything they've done.
T W
T W
22:32 30 Aug 20
I love New City Insurance. I never had a good experience dealing with insurance brokers until I started working with Brendan. He’s awesome! He is patient with me and takes the time to answer all my questions. I’m very grateful for all his help and hard work!
Mary Jane Deyette
Mary Jane Deyette
00:57 11 May 20
Jeff Stoltey is so awesome...even thru my company had only two employees, he took the time each year to research and find the best plan for us. The only reason I am leaving New City Insurance is because we no longer have any employees. Thank you Jeff
Alma Ortiz
Alma Ortiz
22:25 23 Feb 20
Brendan was awesome! I couldn't figure out how to pick my plan and he returned my call on a weekend to help me. Outstansing service!
jessica kavanagh
jessica kavanagh
19:53 13 Feb 20
Brendan was so helpful I definitely recommend him if you’re in need of good help and getting it done promptly. Thankyou so much again.
Tricia DeYoung
Tricia DeYoung
19:49 13 Feb 20
I was very thankful I inquired about this info. with Brendan. He was very helpful so I understand the benefits available much better now. Thank you Brendan.
B Bayer
B Bayer
17:43 24 Sep 19
NCI handled almost everything from start to finish. Clayton and Brendan made the plans easy to understand and walked me through the application process. They got me my ID numbers before my cards arrived so that I could keep an appointment I had already scheduled. My last broker wouldn't have done that. 5 stars!
Jessica Lehr
Jessica Lehr
03:36 07 Jun 19
Our staff was interested in a health plan, but we didn't know how beneficial a solid employee benefits package would be for our business to expand. We'd lose prospective employees because they had more options for their medical insurance which was sometimes more valuable than more pay. The New City team was amazing and gave us as many affordable options as possible so that everyone had their needs met.
Mike McClay
Mike McClay
19:36 03 May 19
My employer uses New City as their insurance broker, and I'm always amazed when I call in for assistance by how knowledgeable and attentive their staff is with my requests. Their online benefits platform makes selecting insurance plans pretty darn easy. I would highly recommend their services.
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