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The Benefits Of HR Management For Small Businesses

July 4, 2022, by New City Insurance

man holding human resource digital screenEmployees are an integral component of any organization. As such, the human resources aspect plays a fundamental role in businesses of all sizes. This essential department is responsible for managing the employee life cycle, such as recruiting, hiring, and training, as well as administering employee benefits.

In particular, effective HR management helps small businesses streamline the functions of human resources, allowing for smoother operations, improved company culture, increased productivity, and more.

HR management offers numerous benefits to small companies that wish to gain a competitive edge while maximizing employee performance. Learn more about HR management and how this strategic approach can improve the effectiveness of an organization.

What Is Human Resources Management?

Human Resource Management (HRM) refers to the formal systems created for the management of employees within an organization. HRM professionals play a strategic role in helping companies develop the human capital required for success.

For most small businesses, the human resources department is responsible for:

  • Overseeing job recruitment, hiring and promotion
  • Managing employee benefits and wellness programs
  • Creating and enforcing personnel policies
  • Providing new hires with orientation programs
  • Promoting employee job training and career development
  • Delivering guidance in regard to disciplinary actions
  • Acting as a contact in the event of a work-related injury

How to Build a Small Business HR Management Plan

human resource management conceptThere are many factors to consider when crafting a strategic HR management plan for a small company. Financial resources and budget play a key role, as well as turnover rates and market competition.

Begin with a thorough assessment of the current business and perform a Strength, Weakness, Opportunity, and Threat analysis of the current HR efforts. Next, establish HR objectives that align with the organization’s objectives. Look towards the future and consider what changes in HR could help the company reach these goals.

Before creating an HR management plan, it is also important to answer some important questions, such as:

  • What is the company’s mission?
  • What are the needs of the business’s employees?
  • How can everyone within the company remain safe?
  • What are the business’s benefits plan needs?
  • In which areas is HR currently lacking?
  • Where does the company stand regarding risk management?
  • What local, state, and federal employment laws must be met?
  • Does the employee handbook need updating?
  • What policies need to be implemented?

Why Small Businesses Should Consider HR Management

Regardless of size, all businesses can benefit from having a dedicated HR team. Knowledgeable HR professionals can effectively administer benefits programs, training, and compensation. They can also advise managers on recruitment and employee relations.

HR personnel can act as a liaison between management and employees regarding an array of topics, such as company practices, policies, and regulations. They can also help ensure that all policies, procedures, and programs are administered in a way that aligns with company goals and complies with local, state, and federal laws.

Here are just some of the reasons why small companies should consider investing in HR management:

Identify and Retain Better Talent

boss tries to strongly retain his employeesIdentifying and retaining top talent requires a major financial and time commitment. According to Glassdoor, the average employer takes approximately 23 days to find the right candidate. The process can take even longer when hiring for technical positions.

Staff must take time away from other important projects and priorities to manually shift through dozens or sometimes even hundreds of resumes which often include many non-qualified applicants. Once qualified candidates are found, the company needs to conduct interviews and ultimately begin the onboarding process.

Employee training begins with onboarding but does not end there. It’s crucial to provide consistent training to employees to ensure they remain in line with their duties. This is also a chance for HR to help team members adapt and grow by providing upskilling opportunities. Providing employees the opportunity to evolve and advance their careers is a key factor in employee retention.

Improve Employee Onboarding

Onboarding has long been a critical process used by organizations to get new employees oriented and on a path towards success. According to a Harris Poll, 93 percent of employers agree that strong onboarding is key to inspiring a new hire to remain with a company.

The onboarding process does not just offer benefits to employees. Businesses that devote time and resources to attract the right people can also gain a competitive advantage. When the onboarding process is engaging, educational, and enjoyable for employees, they are more likely to have greater productivity compared to employees that encounter a subpar onboarding process. Stronger onboarding processes enable new hires to be successful from the get-go.

Adopt a More Inclusive Workplace Culture

workplace cultureAdopting a diverse and inclusive workplace culture can provide employees with a sense of belonging. When employees feel connected at work, they generally are more motivated and productive. Today, job candidates often make it a priority to find employers who value inclusion. They want to be a part of a work culture where employees feel important.

The overall atmosphere of an inclusive workplace culture is an environment where employees feel safe, heard, respected, and accepted. All employees are welcomed regardless of age, gender, religion, culture, ethnicity, physical ability, or sexual orientation.

Proper HRM can help small businesses develop a more inclusive workplace culture, resulting in greater job satisfaction, higher productivity, lower turnover, improved employee morale, and improved innovation.

Ensure Employee Benefits Are Competitive

Employee benefits are a complicated responsibility of HR professionals. That said, by offering competitive benefits, employers are increasing the likelihood of attracting talent to their company. There are two types of benefits: the ones that are required by law and the ones that are not. It is important to note that there are exceptions to providing employee benefits based on the size of your company and the state it is based in.

Employees often select their desired benefits during onboarding. The process of choosing benefits to offer employees can be quite comprehensive, which often leads small businesses to outsource their HR to a professional employment organization (PEO).

Teaming up with a PEO can allow small businesses to have access to a wider variety of employee benefits, such as retirement plans, commuter benefits, and more. Offering more desirable employee benefits can also attract top talent and help companies retain their employees.

Keep Up with HR and Employer Compliance

hr manager welcoming african applicant at job interviewHR departments are required to comply with countless employment-related local, state, and federal laws and regulations. Remaining in compliance can be a long and tedious process that requires constant attention. Small businesses are required to comply with all applicable rules that impact employment and employee relations, such as hiring, payroll, benefits, and termination.

HR software can help small businesses save time and energy by automating tasks that HR personnel would otherwise have to do themselves. Given that compliance requirements change significantly as businesses change and evolve, HR software helps to ensure that companies are kept up to date while streamlining work and diminishing mundane tasks.

Speak with New City for More Information About HR Management

Human resources software can perform a variety of functions that range from creating schedules, managing benefits, assisting with onboarding, and more. While the benefits of using HR software for large corporations may be clear, small businesses can also benefit in several ways.

A comprehensive evaluation of your organization is crucial to understand your pain points. By teaming up with an experienced employee benefits consulting firm like New City Insurance, small businesses can place greater focus on their employees and growing their company.

New City offers a wide range of services, including HR and Payroll Integration, HR Support, and Employee Benefits Compliance, among many others. Schedule a consultation to learn more about the key benefits of HR management for small companies or contact the team at New City Insurance.

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New City Insurance
New City Insurance
5.0
Carol Zhang
Carol Zhang
04:29 06 Mar 22
As a rapidly expanding national media organization, the employee benefits strategy and administration that New City has provided us during our growth has been invaluable. They have been proactive about informing us of the different benefit strategies available to us as we grow as well as managing the additional compliance laws and reporting requirements at each stage of our growth.
Claudia Villalobos
Claudia Villalobos
20:14 03 Mar 22
New City Insurance made navigating through all the health insurances super EASY. Their documents are highly informative, professional, and easy to work with. Thank you for making the process of choosing a health plan so simple. You guys are THE BEST!
Philippe Salas
Philippe Salas
17:02 22 Feb 22
I never expected to have a good time talking to an insurance salesman, but let me tell you Brendan was quite the treat. He was very helpful explaining the options and has a wonderful sense of humor. I hope to speak with him every time I call.
Jennifer Polito
Jennifer Polito
17:15 09 Feb 22
Super easy enrollment process. Fast and friendly customer service. If you are looking for an insurance company that is there for you every step of the way I highly recommend New City Insurance.
Rocky Salas
Rocky Salas
23:46 07 Jan 22
So friendly, I hope to speak to him again in all my future insurance needs.
Rocky Salas
Rocky Salas
23:38 07 Jan 22
So friendly and soft spoken. I hope to speak to him again in all my future insurance needs.
Jose Brena
Jose Brena
13:20 06 Jan 22
Eric Calciano has been extremely helpful in finding and selecting the right insurance coverage for our company. With many options out there Eric assisted us on getting a low cost provider saving more than 20% than from our competitors and providing excellent coverage for our employees.
Anastasia Beaverhousen
Anastasia Beaverhousen
17:05 28 Dec 21
Signing up for insurance was quick and easy. Felicity Sundsboe
SFCC
SFCC
22:08 29 Nov 21
Jeff Stoltey and his team provide excellent customer service. Jeff has always provided my company SFCC with straightforward options. I went to a larger insurance company only to RUN BACK to Jeff at New City Insurance. I recommend them to anyone needing insurance without hesitation.
Kevin Luby
Kevin Luby
19:13 22 Oct 21
Quick, easy & informative. We were able to secure quality insurance for our small business on a tight deadline. Thanks for the help New City.
Theresa Ruybol
Theresa Ruybol
19:30 01 Jul 21
Eric was so great with us. He was very patient and kind as we are a newer smaller organization who is growing rapidly. With that said, we had made our inquiry, he had great rapid response and mostly had to wait on me. Any request that we made and/or questions we had, he was great answering and helping us understand. Then when we were ready for all documents and to move forward, Brendan helped with getting that together and the two of them worked their magic on New City's end to notify me of what was needed, assist me in that process and confirming that all was complete and approved for the coverage. I just want to say thank you all again so much, as insurance has always been confusing to me, and you all made that process go a lot smoother.Thank you
Andrea Ordendorff
Andrea Ordendorff
21:06 07 May 21
I've been working with both Clayton and Brendan for well over a year. As the purchase of our dental practice was delayed well over 14 months they both patiently supported me and continued to make themselves available. When we were officially ready to sign up they made the whole process seamless and super easy. This team is highly knowledgeable, professional, supportive, and efficient! I can't thank them enough for everything they've done.
T W
T W
22:32 30 Aug 20
I love New City Insurance. I never had a good experience dealing with insurance brokers until I started working with Brendan. He’s awesome! He is patient with me and takes the time to answer all my questions. I’m very grateful for all his help and hard work!
Mary Jane Deyette
Mary Jane Deyette
00:57 11 May 20
Jeff Stoltey is so awesome...even thru my company had only two employees, he took the time each year to research and find the best plan for us. The only reason I am leaving New City Insurance is because we no longer have any employees. Thank you Jeff
Alma Ortiz
Alma Ortiz
22:25 23 Feb 20
Brendan was awesome! I couldn't figure out how to pick my plan and he returned my call on a weekend to help me. Outstansing service!
jessica kavanagh
jessica kavanagh
19:53 13 Feb 20
Brendan was so helpful I definitely recommend him if you’re in need of good help and getting it done promptly. Thankyou so much again.
Tricia DeYoung
Tricia DeYoung
19:49 13 Feb 20
I was very thankful I inquired about this info. with Brendan. He was very helpful so I understand the benefits available much better now. Thank you Brendan.
B Bayer
B Bayer
17:43 24 Sep 19
NCI handled almost everything from start to finish. Clayton and Brendan made the plans easy to understand and walked me through the application process. They got me my ID numbers before my cards arrived so that I could keep an appointment I had already scheduled. My last broker wouldn't have done that. 5 stars!
Jessica Lehr
Jessica Lehr
03:36 07 Jun 19
Our staff was interested in a health plan, but we didn't know how beneficial a solid employee benefits package would be for our business to expand. We'd lose prospective employees because they had more options for their medical insurance which was sometimes more valuable than more pay. The New City team was amazing and gave us as many affordable options as possible so that everyone had their needs met.
Mike McClay
Mike McClay
19:36 03 May 19
My employer uses New City as their insurance broker, and I'm always amazed when I call in for assistance by how knowledgeable and attentive their staff is with my requests. Their online benefits platform makes selecting insurance plans pretty darn easy. I would highly recommend their services.
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