Human resources are a crucial component for any organization, but not every business has the resources necessary to run a full HR department on their own. Depending upon the size of a company, a business may need multiple full-time HR staff members to keep up with the many demands that fall under the wider HR umbrella. For businesses in this situation, turning to outsourced third-party HR services is a good step in ensuring professional HR coverage. So, what exactly are human resource support services?
What Is Human Resource Support?
Human resource support services are third-party services used by businesses to complement existing HR processes or to fill the gap when a business completely lacks HR personnel or capabilities. These support services can often be a more cost-effective way for small or medium sized businesses to obtain comprehensive and professional HR services for their business. HR support services include everything from basic HR tools to maintaining compliance with the full suite of federal regulations that govern employers.
Access to HR Tools
HR support services are a great way to gain valuable business-enhancing tools like employee satisfaction surveys, process or benefits checklists, employment applications and forms or productivity tools. Many HR support services will also be keyed into the larger HR community, a valuable source of knowledge that can help businesses to keep on top of the latest news and changes that companies need to be aware of and additional resources for answering commonly asked questions.
Support To Improve Recruiting, Retention & Termination Processes
Maintaining a competitive advantage in the business world often comes down to attracting and keeping the best available talent. One of the best ways to make evidence-based decisions to increase retention and hiring is to utilize benchmarking. Benchmarking businesses to compare key metrics with their competitors in the same industry provides them with invaluable guidance and visibility of the market. HR support services invest significant resources into benchmarking practices to identify areas of improvement. This ensures a competitive hiring and retention advantage.
HR support services can also provide businesses with additional tools like employee surveys, educational materials related to effectively measuring and improving employee satisfaction and engagement, and resources that help employees to get the most out of their benefits package.
Employee Benefit Enrollment Advice & Support
Employee benefit packages can often be the deciding factor in whether a prospective employee accepts a job with your company or goes with a competing offer. As such, employers know that offering a top-tier benefits package is vitally important to attracting top-tier talent. However, effectively selecting and managing benefit packages can be a complicated and daunting process. HR support services can help to compare benefit options, as well as provide enrollment support tools, educational materials, and supporting forms/templates, tools and resources.
Assistance With Employee Communication
Understanding the specific ins-and-outs of employee benefit packages can be a difficult task even for experienced HR professionals, let alone an average employer or employee. HR support services are responsible for keeping up to date with the latest emerging or changing trends, regulations and laws. This helps to take some of the knowledge burden off of business leaders. They are also responsible for educating employees and making sure they have everything they need to understand the full scope of their benefits and how to utilize them.
HR support services do this by disseminating timely communications, such as regular newsletters or emails that speak directly to educating employees and notifying them of any changes that may affect them personally. These also commonly include benefit statements that help educate employees on the total value of their compensation and benefits.
Advice On How To Remain In Compliance With Laws & Regulations
Every employer is subject to federal health and employment laws and reporting their compliance with those laws to federal agencies. While these laws and regulations are essential for ensuring the fair and standardized treatment of employees nationwide, they can also be dense and intimidating if a business has no prior experience navigating them. The Department of Labor is responsible for overseeing these regulations and ensuring that companies are adhering to them and properly documenting compliance. Maintaining and demonstrating compliance is vitally important for all businesses, as failing to do so (or documenting it incorrectly) can potentially result in hefty fines or even prosecution.
HR support services help to provide peace of mind, ensuring businesses maintain compliance and stay up to date with the latest changes. Support services can rigorously track the frequent changes that are made to laws and regulations every year and provide actionable guidance on how to keep on top of them.
Speak To A Professional HR Consulting Firm
HR shouldn’t be overlooked in a company. No matter the size of the business, HR services should be available. If you’re seeking human resource support services, contact a professional HR support company. This is where New City Insurance comes in. We offer HR support to businesses who don’t have the time or resources to handle HR matters. Our team of knowledgeable agents will support you and your company so you can focus solely on business matters. Get started today with New City, and find the perfect amount of HR support. Reach out by phone at 888.210.2759 or request a consultation online.